Untrustworthy products and services
I bought from them a "toilette broyeur" (SANICOMPACT @ Comfort ECO +) for 1542,75 euros (Facture N° FT120160000604).
This is most expensive from the "Sanicompact" brand they had available.
They gave me instead a cheaper Lafiness D840. When I complained, they tried to convince me that it was a Sanicompact in a Lafiness sealed box (LOL). A mistake of their provider, they said. I did not accept the explanation since, although quite similar, I found pictures of each product and saw that indeed what I got was a Lafiness.
Finally they accepted to "change" it and, in around two months, gave me the very same toilette in a plain carton box with an A4 sheet of paper with an impression taken from the online Sanicompact catalog and glued to it. I recognized it since I took pictures of the previous one before giving it back and they have the same stickers in the exact same place.
I ended up not using that toilette since it is extremely noisy. Will get a better one eventually but will not buy it in BANIO for sure.
