Bank of Baroda Reviews 

The most rude employees under one roof are BOB staff. Specially DN nagar branch. Mumbai. They do not want to work. They are inconsistent, rude and lethargic. Custo.er service is zero. Gentle behavior does not exist in their dictionary. Why doesn't the bank take cognizance to the poor customer service and sincerely work hard in improving it.

I was a long time account holder at the BOB Kisumu Kenya branch, since 2011, due to inheritance from my father. Myself & my father were non Kenyan citizens. Fast forward to 2024, when I attempted to use my account, to keep it active. Staff took three months to respond to my request. By that time my account was dormant. I couriered all account reactivation documents & was then told I needed to be a Kenyan citizen to hold an account. They then requested an Attestation from my lawyer to resolve the matter. I couriered the requested additional paperwork. Again I was told I needed to prove I was a citizen. You would think a professional financial institution would inform long time customers who no longer qualified to hold accounts, that this was the case. Thus giving them the opportunity cash out their accounts & transfer funds or close them. Instead they stole my $5,000 usd deposit!....nothing but thieves work here.

If i could give minus to bob… the worst app i have ever encountered… most irritating and DISGUSTING APPPPP

Bank of Baroda is hands down the worst bank I have come across when it comes to the general service. This includes online registration, card activation, netbanking and account reactivation. Every single process is extremely tiresome. The website UI feels and looks as if it’s from early 90s. I can’t express how bad the user experience is.

Very bad internet banking. Just cannot do any work. It is always hanging. How many times to try

Worst services 🤮i tried to open a bank account they took 3 days for it and the one who opened my accuount didn't even tell me that my adhaar card no wass not linked to my account and brainlessly opened account now I can't even access my account

The Bank Of Baroda, Prince Anwar Shah Road branch urgently needs better management, functional infrastructure, and customer-service training for its staff. I had an extremely disappointing experience at the bank branch while visiting for Aadhaar biometric updates for my children. Think twice before you go to this Bank!

Ashishkumar Pravinbahi PATEL

evrytime bank cut minimum balance charge back to bacl 2 day amout cut of my account
and not supporting staff
no call rcv
no email answer
no proper service
bad service ever bank of baroda third class

“The service has been extremely poor, and I am beginning to doubt whether the staff are truly capable of serving customers properly. I was made to run from pillar to post just to get an ATM/debit card. Is it not the bank’s responsibility to issue and send a replacement card once the old one has expired? The way customers are being treated gives the impression that they are considered third-grade citizens.

This is honestly one of the worst banking experiences I have ever had. I completely regret choosing this bank. They suddenly charged additional interest on my loan without any proper explanation. When I noticed the issue and went to the branch to ask about it, the staff could not give a single clear answer.

I spent almost the entire day in the bank trying to understand why this extra interest was charged. Instead of helping, the staff kept passing the responsibility from one person to another. Some employees simply said they “don’t know” and others just gave excuses. A bank that cannot explain its own interest calculations should seriously question its professionalism.

This kind of behavior makes customers lose trust completely. When people take loans they trust the bank to be transparent and honest. But here it feels like random charges appear and nobody takes responsibility to explain them.

Customer service is extremely poor. Instead of solving the issue, they waste customers’ time and act like the problem is not important. If a bank cannot provide proper service, transparency, and accountability, then they should stop pretending to care about their customers.

I strongly warn others to think twice before taking any loan or financial service from this bank. Make sure you read every detail and question every charge, because if something goes wrong you might not get any help from the staff.

I am a Canadian NRI and have an NRE account with Bank of Baroda (BOB), Shalimar Garden, GZB, UP branch for over a decade. BOB is full of red tape. In my experience, it is almost impossible to do BOB net banking. Unlike other Indian banks, BOB's net banking process is ridiculous. A horrible BOB customer service. Banking with BOB is a great mistake.

Today, I visited the Bank of Baroda – Dombivli West Branch regarding the outstanding amount on my loan, as I intend to close it.

Unfortunately, my experience was extremely disappointing. The loan officer, was unprofessional and did not give proper attention to my query. When I requested details of my outstanding balance for closure, he did not even check the system and instead provided vague and random responses. There was no effort made to assist or clarify my concerns.

Such treatment reflects poorly on customer service standards. If customers are treated in this manner, it discourages confidence in investing in or availing loan products from this branch.

I request the Branch Manager to kindly look into this matter personally and take appropriate action to ensure better service for customers.

Dont open account this bank this bank worthless thay dont answer your question and thay just one counter yo second counter to third counter dont open account this bank i just colse my account

Today 10/02/26 , Bank of Baroda, sambalpur odisha, when I go there to issue my fattag for vechile, general office said the requirement documents is addhar Xerox and rc Xerox, then I go with my father and then they told me bring passbook Xerox also , i said that you don't told me plz Xerox it because that time 3:30 pm no shop open, after employee do Xerox of one copy, the peon angry abuse him for a single Xerox print, peon insulting the general manager in the presence of customer and other staff , this shows a toxic environment and job culture, some day before I go there for put my cheque in cheque box , a chapri customer abuse same employee, because he said for opening a bank account you have to give pan card and adhar card, and no other employee Stop that men or support their employee , the bank employee is also a human, plz not behave like non human like

Today, I am forced to make this post.

My father, being not so learned, visited the Karamchari Nagar branch (Branch Code: BARB0KARBAR) managed under Radha Raman Singh, a month ago for re-issue of an E-BG

The E-BG was issued, however, some details were missing. My father again visited the branch, provided all the details and requested for the amendments.

She did the amendments, however, she didn’t send the details to bank end team to get them reflected at NESL portal.

Upon receiving the email from my company for which my father works, we reached her out again and she kept assuring, “Sir nothing is pending from my end, please chase your organisation.

When my father chased the organisation’s officer, we found that the details were not reflecting on the NESL portal.

Even my father’s organisation sent her an email on branch email address telling her that details are not reflecting.

She again did the same procedure and when my father asked her that the charges will be levied again, she told my father “ No sir no further charges will be applicable”.

Yesterday evening my father reached her via phone and she assured that “ Sir, I have send the details and requested back-end to get the details reflected “.

Yet again after multiple failed attempts to get the issue resolved via phone in the digital era, we reached branch again today to see what is causing a month of delay, we got to know that no such email or request was raised by her yet.

To cover up her negligence Mrs Neha with an unprofessional attitude, in a very casual manner shifted the blame to back end team when she is completely responsible for causing the trouble leading to huge losses to my father in business with hefty procedural charges.

First, she was ignorant of the standard procedure and second, she was conveying misleading information.

Bank of Baroda - Out trust in you is completely compromised. Since when unprofessional people are hired at Grade 2 officer level? Aren’t trainings are provided on how to deal with customers?
We demand resolution of our problem. We demand strict actions against this lady. We demand fair treatment.

Today , that is on 27th Jan 2026 , I visited Bank of Baroda , Alkapuri , Vadodara , Gujarat at 11 am for my bank locker work after obtaining permission of short leave for 40 minutes from my office. When I reached there the gate was closed and security person told me it is closed with no reason. While searching on google I came to know it was strike. Bank should intimate publicly so that people visiting from far off may not suffer.

Bank of Baroda deducts money as soon as I deposit funds, without any proper explanation. They keep cutting small amounts like ₹100 or ₹200 regularly, and this time they deducted ₹1600 straight away. Night-time transactions often do not work at all, and when the system comes back, the money is already gone.
Customer support is useless and provides no clear answers, and the branch staff is equally unhelpful. There are hidden charges everywhere but absolutely no reliable service. This bank has become a constant source of stress and financial loss.

Worst bank

The manager of the bank even after the student loan was sanctioned the bank manager was not ready to pay the tuition fee, and to open the account they have taken 15days plus. The bank manager is so annoying he wastes time intentionally by asking what if the tuition fund is not refundable bcz of this my visa got delayed , to get visa i need to pay tuition fee other i don't.And says that customer don't have clarity.