Bank of Baroda Reviews 

i advise anyone with elderly relatives and in general NOT TO USE the uk branches of this bank. went in with all power of attorney forms and ID and they are making it so hard for anyone to access their own money - it is the account holders money yet this bank , especially southall branch act like it is their money - appalling customer service , outdated processes, really hard to even get online banking and terrible attitudes to valued long time customers - will be talking to every possible avenue can find about their processes - how on earth can you refuse AN OFFICIAL UK GOVERNMENT APPROVED DOCUMENT which has already been certified with UK DOctors etc and with all IDs etc only then to have audacity to ask what we want OUR money for and if we have aGP letter - it is none of your concern - the AUDACITY of this bank is DISGUSTING - their hours dont suit the workign person and what takes an hour in any uk bank took 5 hours only then to be told " theere is no guarantee" if i could swear on here i would - the STUPIDITY AND RUDENESS is the worst ever seen - they make such hard work of everything then wonder why people get angry

This bank is very nice. My work finish within 2 day only.

Do not use this bank. Terrible processes and their service is bad. Some good people work there but the process and times are ridiculous.

Star rating should be read as 0.00001 and not 1Star. As an NRI currently experiencing BoB as worst banking organisation. They have stolen my money from NRE account despite there is no direct debit authorisation, I do not have BoB credit card, hence notified International Business Branch and BoBFinancial, they have accepted it is an incorrect debit, but would not rectify and credit back the stolen money. Correspondence has been sent to all emails of the bank from Zonal to Regional to customer service but no action yet.

Bank of Baroda has given very bad service and I am facing so much financial problem and mental harassment.
1. Delay in service, till date bank has not given application ID of PMAY.
2. Though on time installments are given bank is taking fine.
3. Branch manager and Zonal officer are not giving appropriate solution.
4. Zonal officer is not attending my calls.

Worst bank. Super outdated. Horrible service. Extreme lengthy process. For most basic stuff it takes 3+ hrs. Just shut your bank down

Went in to close my NRE account and was told not to close it and they will give me good service.
The Account was Dormant and they couldnt undormant it as the internet wasnt working
Went in Next day and was asked for passport and pancard copies and was told it will take 1 week Maximum to Close it
Next I rang the Manager and asked him and he said the account will be closed in 24 hrs and Money transferred to my other Bank NRE account
But the money wasnt sent as NRE and other bank rejected it so rang the Manager again and he asked me if I had any Normal Account
And I remined him the Account was NRE and was transffering to another NRE account and he said he will send me a message in 20 mins and 2 Weeks later still waiting for the message and he has switched off his Phone and doesnt answer WhatsApp either
this is Bhaily Branch in Vadodara Gujarat
PLEASE AVOID INDIA'S FIRST INTERNATIONAL BANK AS THEY DONT KNOW WHAT CUSTOMER SERVICE IS

Not even upto 1 star.Such a bad customer service and rude behavior of the call center girl not knowing anything and how to speak to the customer.Just need money from overseas and giving zero value to the customer.What is the manager and ceo got this job for.Very Upset about the bank.Never had a nice experience from this bank

Most cundom bank so as to customer service

One of the worst banks I have seen. They charge for all services. SMS, folio charges, debit card annual charges, etc. To my knowledge, Debit card usage at petrol bunks is a charge that only this bank charges.

I went to the Kenton branch and was very disappointed in the level of customer care I received.

However, when I went to the Wembley Branch, excellent service was provided by Niyanta Shah. She listened to understand my concerns and was solution focused. More staff need to be like Niyanta!

Worst bank i have seen ever
My ATM card not working when i visited to branch they said one more debit card issued to your account. Even i didn't apply for new debit card. I ask them for resolution they said you have to apply for new debit card and did this but my debit card not issued yet after 5 months. I ask to customer care why my debit card is not posted to my address then senior customer care said there is a shortage delivery guys that's why your debit card can't send you to bank head office. Cheapest and worst bank service .

My in laws are 90 years old, and this Bank has for 9 months sent them on a wild goose chase of sending the same papers multiple times, charging them for Bank authorized signatures and charging them every time for mistakes the Bank made - and this is just to activate a dormant account and get their money out. They have in their old age, in the poor English weather had to pay for taxis to and from the various branches as only a manager can provide signatures and the managers are always in meetings or out. This is the worst bank and I am thinking of reporting them for elderly abuse and theft if this matter is not sorted out shortly and they are able to access and get their money.

Ridiculous service and outdated system. Don't even have online banking if you have a mandate in your account. Stupid banking system. Avoid at all costs and find better alternative. You can't access your own account whenever needed

I made a transfer bank of baroda was an intermediary bank transfer with them stuck after filing a complaint I have not recovered my money until today

First of all I don’t understand why this bank even ask for a single star!!!
I would just suggest you one thing don’t go for this bank there’s a lot of bank in this world but don’t go for this.
They deducted my money without even informing me and without any valid reason.
This bank is shxxtt soon going to deactivate my ac.

I went to Bank of Baroda branch to open an NRI account and submitted the relevant documents. I was told that my account will be up and running in week so did wait, kept phoning and made couple of visits with very unsatisfactory service till today my account is not up and running, no debit card which was promised, no internet banking eventually got fed up and wrote to Branch manager couple of times not interested having account still hoping to hear from.
Please do not have any dealings with this bank.

I have my overseas subsidiary company account in BOB , dubai . Worst bank . Pathetic service . Its a nightmare dealing with them .

Less than 1 star. Bank of Baroda branch in India and branch in City Road London worked together to steal/support theft. Despite it being the 21st century with laws and regulations, the police, Financial Services Ombudsman (UK) and Financial Conduct Authority (UK) are helpless. Baroda UK's 3 Chief Executives failed to reply, after senior staff formally assured the Financial Services Ombudsman (UK) that they would deal with the matter. The UK government stepped in to help UK customers when the Bank of Iceland stole their money, but not customers of Bank of Baroda. Why? DO NOT RISK ANY INVOLVEMENT WITH THE BANK OF BARODA.

I got cheat on my wire transfer which I did from usd to inr. Bob cut 1.30 paisa on rate while I did in nri account.
Same day my frnd did in icici bank a wire transfer and got cut only .60 paisa while he did in saving. He didn't have nri account
So I am extreamly shocked with this. I will close my account soon.