We ordered a custom banner for our wedding. Amy turned our rough sketch and various ideas into a great statement piece for the day and to hang on our wall afterwards! They were more than acco... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Absolutely smashed it! From the initial contact to the final product, I cannot fault these guys for what they do at all - their attention to detail, quality and communication were spot on. I’ve alread... See more
We asked the team to produce a banner for our wedding (to be a family keepsake afterwards) and Amy and Joe were so prompt with their communication all the way through. We went through a couple o... See more
The banner department, did such an amazing job of designing and making our wedding banner. They managed to pull a beautiful design from my very vague description and then we're ridiculously patient wh... See more
Company details
Written by the company
UK designer and maker of wool felt banners and pennants for creative people and businesses.
Contact info
United Kingdom
- hello@bannerdepartment.co.uk
- bannerdepartment.co.uk
4.9
Excellent
218 reviews
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This company invites their customers to review, whether positive or negative
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Banner perfection & brilliant customer service
Joe made the whole process so easy and straightforward. I didn’t have to wait long for email responses, a quote or an artwork mock up and any enquiries/ questions in the meantime were swiftly answered.
Joe even managed to get my banner finished and sent out just in time for a tattoo convention, which was hugely appreciated!
The banner itself is incredible, everything about it is perfect and I’ll treasure it for many years.
Thanks Banner Department!
February 24, 2023
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I don’t even know where to begin
I don’t even know where to begin!
Joe was absolutely incredible from start to finish!
He turned our wedding banner dreams in to the most beautiful reality!
When we opened it, we truly were blown away , it was above and beyond what we expected and blew all expectations out of the water!
What Joe does is truly such a skill and a work of art you can treasure forever! I couldn’t recommend banner department enough and If you are are hesitating don’t :)
We can’t thank you again enough Joe and we can’t wait to display your work of art at our wedding and in our forever home!
Xxx
February 28, 2023
Unprompted review
Love the banner!
February 15, 2023
effortless and fantastic
effortless back and forth, clear with what was doable and made the whole process easy for me and my design, had to make a brand name change about a week later and effortlessly sorted it and sent me a new mock up, highly recommend this company for tattooist
February 14, 2023
Unprompted review
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Awesome banner and fab service
Awesome banner and lovely service! I absolutely love the design and quality of the piece- such a one off! I would definitely recommend for something special!
December 1, 2022
Awesome customer service
Banner Department really managed to turn my idea into reality. The colour, size and style of the banner is perfect and the whole process of dealing with the company was faultless - quick replies and kind, approachable nature
November 17, 2022
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Impeccable Service and Excellent Craftsmanship
Fantastic communications and speed in reacting, good advice in product design, excellent craftsmanship, gorgeous final product. I'll be back!
September 5, 2022
So easy to work with and beautiful…
So easy to work with and beautiful product! I contacted BD as I was looking for a custom banner for my wedding that I could hang at home after. We discussed some ideas and I was sent some designs to choose from. Nothing was too much trouble and it was a great experience from start to finish! Wouldn’t hesitate to recommend!
October 16, 2022
Unprompted review
Fantastic service
September 22, 2022
Issues resolved
Edited my review as seller gave a refund . Joes commication is excellent , I do appreciate their taking on board my issues and that they genuinely care about the customer experience-thankyou .
September 21, 2022
Reply from Banner Department
Hi Lucy,
Sorry to hear this!
I will message you now on Instagram.
Many thanks.
Joe.
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mixed review
it wasn't as good quality as i was expecting which is why i dropped to 4 stars ... but apart from that the emails back and forth were good with design ideas.
September 15, 2022
Reply from Banner Department
Hi Hollie, I will email you now to find out more. Many thanks. Joe.
Brilliant work, brilliant banner
Joe worked in a really collaborative way to design a great banner. The quality of the work is really great and has resulted in a brilliant bold banner. I would absolutely work with Joe in the future if I wanted another banner.
August 18, 2022
Unprompted review
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Chuffed to bits
I received my banner today and I am over the moon with the result! Joe was a joy to work with and very professional. I would definitely recommend Banner Department for anyone after a custom, hand made piece of artwork! Thank you again
August 5, 2022
Unprompted review
Joe has been amazing
Joe has been amazing to work with, great communication especially during the design process and we are chuffed with the banner which was displayed during our wedding
Couldn’t recommend anymore
August 4, 2022
Such a good end product
Such a good end product. The communication was great received my banner well before the deadline.
August 3, 2022
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