Banner Department Reviews 

217
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional quality of the custom banners and the impressive attention to detail throughout. People truly love displaying these unique pieces as wonderful statement art for weddings and home decoration afterwards. Consumers are also thrilled with the dedicated service, noting that communication from start to finish is completely seamless. Reviewers consistently appreciate the helpful staff who happily accommodate custom ideas and bring creative visions to life with patience. Many buyers mention that the final products arrive right on time and exceed expectations in every possible way.

What people talk about most

Product

Customers had overwhelmingly positive experiences with the custom banners, consistently praising the stunning... See more

Quality

Customers consistently note positive experiences with quality, highlighting that banners are beautifully made... See more

Service

People report positive experiences with service, highlighting exceptional quality and communication from... See more

Staff

Reviewers mention positive feedback about staff, highlighting exceptional dedication and helpfulness.... See more

Customer service

Clients share positive opinions on customer service, highlighting superb experiences from start to end.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We ordered a custom banner for our wedding. Amy turned our rough sketch and various ideas into a great statement piece for the day and to hang on our wall afterwards! They were more than acco... See more

Rated 5 out of 5 stars

Absolutely smashed it! From the initial contact to the final product, I cannot fault these guys for what they do at all - their attention to detail, quality and communication were spot on. I’ve alread... See more

Rated 5 out of 5 stars

We asked the team to produce a banner for our wedding (to be a family keepsake afterwards) and Amy and Joe were so prompt with their communication all the way through. We went through a couple o... See more

Rated 5 out of 5 stars

The banner department, did such an amazing job of designing and making our wedding banner. They managed to pull a beautiful design from my very vague description and then we're ridiculously patient wh... See more


Company details

  1. Banner Store

Written by the company

UK designer and maker of wool felt banners and pennants for creative people and businesses.


Contact info

4.9

Excellent

TrustScore 5 out of 5

217 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(217)

44 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Advertisement
Rated 5 out of 5 stars

Amazing

Amazing! We had a few issues with the banner but Sarah was absolutely amazing, she sorted everything out for us straight away and kept in contact every day to keep us updated!

July 30, 2024
Rated 5 out of 5 stars

I ordered a banner for our wedding

I ordered a banner for our wedding - customer service was great and the ordering process was very easy. Discussed the design and saw a mock up beforehand. The order has just arrived and we couldn’t be happier with it!

July 19, 2024
Advertisement
Rated 5 out of 5 stars

Perfect gift!!

I ordered a banner as a surprise for my partners birthday. The ordering process was so easy and the team were really helpful. When it arrived I was blown away with the quality and how amazing the design looked. The banner is currently in its new tattoo studio home and looks amazing! We can’t wait to take it away on conventions! Thank you banner dept!!

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

We loved the banner department

We loved the banner department. Amy helped us to choose our design and made it fit perfectly to us. It was the perfect addition to our wedding day and it not hangs proudly in our living room. It make me smile every time I see it.

June 13, 2024
Advertisement
Rated 5 out of 5 stars

Banner Department were so helpful

Banner Department were so helpful in the design of our banner as we went through a few designs before finalising! We've received our banner and couldn't be happier, it's going to be perfect for our event and beyond! Thanks so much x

May 28, 2024
Advertisement
Advertisement
Rated 5 out of 5 stars

Absolutely no faults!

Communication was amazing, they were more than happy to go back and forth with design editing etc to make sure I was happy. Final outcome is STUNNING and such good quality. Highly recommend these guys for small businesses, weddings, even just at home decor! Will definitely order from them again!

May 10, 2024
Rated 5 out of 5 stars

Love our banner

Love, love, love our banner. We had a custom banner made for our wedding and the team followed an initial sketch that we had scribbled, which evolved into something that was perfect for our wedding day. We absolutely loved having it as our top table backdrop. It will now hang in our home in pride of place. Would absolutely recommend Banner Department for any type of banner need - business, wedding, life event. The team were accommodating, helpful, creative and were open to changes, so that it was perfect.

April 24, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look