barbecueshop Reviews 

4,107
•
TrustScore 4.5 out of 5

4.4

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Rated 1 out of 5 stars

Customer service is terrible, unfortunately my product did not suit me, I returned it at my own expense and for the third week I have not received my money back for the returned product. No matter how... See more

Rated 5 out of 5 stars

I sent an email enquiry and received prompt feedback from “Robin”. My enquiry was answered with full satisfaction. I then asked for payment process and and I vice and promptly once again I receive... See more

Rated 5 out of 5 stars

Very good experience shopping there. I sent an email to Robin and he got me a good deal. Very responsive, answering all questions. Excellent treatment. one week later I recieved my bbq at home and w... See more

Rated 5 out of 5 stars

I was ordering some accessories for my new Weber barbecue. Good selection available and the prices are very competitive with other online shops. I still have a few accessories that falls into my budge... See more

Company details

  1. Grill Store

Written by the company

Voorheen AllesvoorBBQ - Al 25 jaar zijn wij de specialist op het gebied van barbecues. Met een groot assortiment en de allernieuwste barbecues, hebben we een barbecue voor iedereen. Kom langs in een van onze winkels of vraag om advies bij onze klantenservice via e-mail, Livechat of telefonisch. Onze experts helpen je graag om de perfecte barbecue voor jou te vinden!


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.4

All reviews

(4,107)

234 reviews in the last 12 months

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Rated 5 out of 5 stars

I bought a Weber Genesis

I bought a Weber Genesis. Delivery of it to Belgium was very fast. And when I had a technical issue, the service was very friendly, prompt and the solution was provided free of charge. Thanks.

February 28, 2021
Unprompted review
Rated 5 out of 5 stars

I had the pleasure of dealing with Justin

I had the pleasure of dealing with Justin, who was most helpful. In a few minutes he helped me make a very important decision on a large purchase.

My only point is, I asked a simple question (how long will a bag of pellets last) and he did not have the answer to hand and was not able to find the answer for me. this is probably information I can find on the web myself but it would have been nice to get it off-hand.

Otherwise, good experience, quick and straight forward exchange with Austin!

February 16, 2021
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, friendly and provided fast response to my queries. Highly recommended.

August 25, 2020
Unprompted review
Rated 5 out of 5 stars

Large selection to choose from and…

Large selection to choose from and timely delivery of the online purchase. The information in the website is well curated and was extremely helpful in making the right choice. It was an added bonus that I could also visit the store to physically see the equipment before buying.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

Chilling & Grilling 😆

Just find your shop and we are very happy with the communication, after some delays and quick intervention - very fast reaction / delivery and because of this difficult time we are thankful - this people still are working to package / shipping for us .
Thank you, will visit you soon for sure and recommend you as well :)

Nicoletto E.

April 26, 2020
Unprompted review
Rated 1 out of 5 stars

Poor service

No contact via chat, delayed contact via whatsapp. Telephone contact below standaard.
Misleading information on the website regarding delivery times.
Broken item received. Now 11 days later still no reaction or solution.
The website is offline at the moment. People be careful with this company.

August 24, 2019
Unprompted review
Rated 5 out of 5 stars

Good service during shopping

Bought a nice Weber BBQ:
Weber Kettle Plus 47 cm zwart
The employee (Sam) served me verry well and made me a good offer for all products together. Will definitely buy again at this shop.

April 16, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

Excellent customer service. It turned out the BBQ I ordered would take few weeks to deliver so they offered me a newer model for the same price! It arrived the next day. Would definitely buy from this company again.

April 5, 2019
Unprompted review

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