Located and sourced product. Ordered whilst on holiday/weekend break and delivered promptly on return. Price was cheaper than well known online company.
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See what reviewers are saying
With all purchases made occasions arise where there are faulty goods, its a measure of the company how they deal with this problem when like myself I have to try and return the faulty goods. 3 wee... See more
Excellent web site to obtain good value for money products. Excellent delivery, spot on, many thanks. I have a special need where my young grandson uses straws as a way of focus; bend and a twirl, use... See more
Good delivery time, and easy to order but the sticky tape stuck to the metal shakers (from the individual packaging) wouldn’t come off with the first try so couldn’t use them straight away. Good produ... See more
Company replied
4.5
Excellent
161 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
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Always use bar bits always perfect
March 2, 2023
Orders over 7 days ago site says to…
Orders over 7 days ago site says to email is not received item after 5 no reply I ordered items to open a new venture and it’s all delayed at the moment no delivery if I have a delivery or a email back I will update my experience
March 1, 2022
Unprompted review
First time using this company
First time using this company and I must say very impressed good price and fast shipping will definitely be using them again many thanks guys
February 1, 2022
Unprompted review
Thanks for the great service
Thanks for the great service , I believe I orderd the wrong items for barbits , there was no issue had a prompt reply and new items sent out to myself free to exchange. I will definitely be ordering from the. Again if this is how good their customer service is . Regards Darran
January 23, 2022
Unprompted review
Really helpful great products good…
Really helpful great products good prices. Will definitely purchase again soon
August 12, 2021
Unprompted review
Great
Easy transaction, fast delivery, quality product and cheaper than Amazon! 😄
August 2, 2021
Unprompted review
Items arrived quickly and were of good…
Items arrived quickly and were of good quality and great value.
Will definitely use again and would recommend
April 15, 2021
Great service and quick delivery
April 11, 2021
Excellent customer service
Easy to use website, easy check out, prompt delivery. There was a problem with one item missing, replied immediately to E-Mail, in the post the same day. Excellent customer service! Well done.
April 9, 2021
No goods, no contact - don’t bother
Placed an order on the 15th March, delivery is advised as 3-5 working days.
I chased on the 20th March to be told it was sent with a courier and had been damaged but that they were resending my order out. I appreciate things happen but it’s now the 30th March, no goods, they’ve stopped answering my emails and I’m left having to ring the bank to see if I can get my money back.
They have no contact number so can only email.
They’ve provided 0 tracking information to date, despite the order being ‘despatched’.
You’ve been warned
Update***
I’ve now been contacted by trust pilot as bar bits have disputed that I’m a genuine customer. Even though I’ve already sent them order number.
This review will remain because its genuine, evidence sent.
After writing this review, I had 2 really poor emails sent to me (one after midnight) from this company - who couldn’t be bothered to answer my emails when I just wanted to know where my order was- they were really rude! I have now got my money back but if you want to be messed around, left without no goods, insulted and all down to their incompetence- order from here. Jokers.
March 30, 2021
Reply from barbits.co.uk
Hi Amy Walton and thank you for your review all feedback is important to us.
Upon further investigation into your review, i can confirm that your order was "returned to the sender" based on the information provided by the courier's tracking details. The reason for the return was an incorrect address (The address was missing a house number).
If you have any additional questions or if there's anything else we can assist you with, please don't hesitate to let us know.
Kindest regards
BarBits
Excellent service
Excellent service, ordered two bar caddies, arrived quickly, no complaints
September 1, 2020
Unprompted review
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