Barestep Reviews 2,536

TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 627 reviews, reviewers had a great experience with this company. Customers are really happy with the products, consistently praising their comfort, quality, and versatility for various activities and foot health needs. Many appreciate the immediate comfort without a break-in period and how the shoes alleviate foot pain. The service is also frequently highlighted as excellent, with efficient and quick delivery. However, some customers experienced issues with their orders, including receiving the wrong size or color, or only part of their order. There were also occasional reports of delivery delays and difficulties with the tracking system. A few people noted that the shoes were not waterproof, and some felt the sizing could be inconsistent between different styles or colors.

What people talk about most

Product

Reviewers mention positive feedback about product quality and comfort. Many customers praise the shoes for... See more

Quality

Users describe positive interactions with quality. Reviewers praise the shoes for being solid, well-made, and... See more

Order

Customers had ambiguous experiences with order. Many reviewers report significant issues, such as not... See more

Delivery service

Reviewers highlight ambiguous aspects of delivery service. While some customers praise quick and efficient... See more

Service

Clients share positive opinions on service. Many customers praise the excellent and exceptional service,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I loved the first pair I got and was surprised at how many people commented on how stylish they were. I bought a second pair in a different color pattern. First ones were predominantly red with black.... See more

Rated 4 out of 5 stars

Had a lot of frustration initially because the website was not working properly & I could not complete my purchase. I did write in and tell you. Once it was up and running again, it was perfect. Your... See more

Rated 4 out of 5 stars

Purchasing was quick easy and secure. The only recommendation to improve is develop a make a change to order. I ordered 2 pairs of barestep, 1 for my husband and 1 for me but I didn't change the size... See more

Rated 5 out of 5 stars

I've never owned multiple pairs of one manufacture until Barestep came along. I have several different models that all make me feel as if I'm walking around with just my socks on. No crowded toes, n... See more


Company details

  1. Shoe Store

About Barestep

Written by the company

Barestep Logo
Up to 62% off our bestsellers and free shipping
Step into comfort and stronger, healthier feet with Barestep. Enjoy special discounts for a limited time only.
Shop Now
FREE DELIVERY • HASSLE-FREE EXCHANGES
Product Collage Shop Our Collection Contact Us
Barefoot shoes which uniquely combine comfort, freedom and support to give you back everything the modern shoe took away. Feel better today and get stronger tomorrow while moving freely and naturally in your Baresteps.

Contact info

4.1

Great

TrustScore 4 out of 5

3K reviews

5-star
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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

These shoes were an unexpected hit

These shoes were an unexpected hit. Well they’re not the most attractive shoes I’ve ever seen. They sure are the most comfortable. I’ve been apprehensive about a barefoot design because I have fallen arches and I have to say the arch support is phenomenal. They have made me a customer.

November 3, 2025
Unprompted review
Rated 1 out of 5 stars

Still have not received the products I…

Still have not received the products I have ordered. Last communication I received, which I had to initiate, was that it was waiting for the couriers to pick up, and once that was done, which was eminent, I would receive a date for delivery... I have still not received any such notification.... It is now more than a week after my order. When I placed the order, the email stated that I will receive my order within 2-5 working days. Its been 6 working days now, and its not even with the Courier yet.......

November 27, 2025
Rated 4 out of 5 stars

Buy One, Get two

Had a lot of frustration initially because the website was not working properly & I could not complete my purchase. I did write in and tell you. Once it was up and running again, it was perfect. Your Two for the price of One is a great special. I have one pair that was gifted to me previously. I have a bunion on one foot and these shoes are perfect - supremely comfortable, easy to clean and a great addition to anyone's wardrobe.

November 27, 2025
Rated 1 out of 5 stars

Thieves!! Don’t buy or trust them.

No customer care number to call or WhatsApp.

Emails take 2 days at least to get replied to.

8 Days after receiving an email to say my refund will take 5-7 days, still no refund or ANY communication.

They are not replying and they took my money.

Don’t buy from them!

November 25, 2025
Rated 5 out of 5 stars

Happy customer

Site is user friendly. Items not received yet, but I got my previous oder promptly so I assume this order will be received this week.

November 29, 2025
Unprompted review
Rated 5 out of 5 stars

These shoes are fantastic!

These shoes are fantastic!
I am a tradesman and on my feet all day long. I originally ordered a pair of Summit shoes for working in. I ordered a size a bit small for my feet and when I emailed Barestep regarding this they were extremely helful in organizing me the right size.
These shoes are so comfortable, I no longer suffer from aching feet by the end of the day.
I liked the Summit shoes so much I ordered a second pair... this time the Active 2 for general wear around shoes and I have found these too to be great shoes.

November 30, 2025
Unprompted review

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