Bargain Hardware Reviews 234

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the professionalism and helpfulness of the staff. Many consumers appreciate the top-notch customer service, noting quick responses, clear communication, and efficient issue resolution. The delivery service is frequently described as fast and reliable, with products arriving well-packaged and in good condition. People also value the wide range of products available and the ability to customize orders. However, some customers experienced issues with product functionality, such as defective RAM sticks or faulty SSDs, and a few encountered problems with order fulfillment and delivery, including delayed shipments and difficulties with courier services.

What people talk about most

Product

Customers consistently note ambiguous experiences with product. Many reviewers praise the wide selection of... See more

Service

Users describe positive interactions with service. Customers consistently praise the efficient, clear, and... See more

Customer service

Clients share positive opinions on customer service, consistently describing it as efficient, helpful, and... See more

Delivery service

Reviewers highlight positive aspects of delivery service. Many customers praise the fast shipping and quick... See more

Order

Consumers find order experiences to be ambiguous. While many reviewers report satisfaction with orders... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Used this company before and been very happy with the products and service. All very professional with reasonable policies and good support. Items were packed with far more care and attention than I'v... See more

Rated 5 out of 5 stars

I have had very good experiences with Bergain Hardware. Their customer service is always top notch. During my last purchase, my new hard drive failed after three months. They successfully resolved the... See more

Company replied

Rated 5 out of 5 stars

Buying refurbished is always a pain, however BH have really made it easy. We originally bought a workstation to see what the company delivered. I have had the unit sent to me apart and it is well... See more

Rated 5 out of 5 stars

I've purchased from Bargain Hardware many times—sometimes directly, and other times on behalf of others who asked me where to buy refurbished hardware. Whether everything went smoothly or there was an... See more

Company replied


Company details

  1. Computer Store

Information provided by various external sources

bargain hardware specialize in refurbished enterprise class IT equipment. We stock HP, Dell and IBM Rack servers alongside high-end workstations and business class desktop PC's. Our huge inventory of systems and components allows us to provide configure-to-order servers, workstations and computers from the worlds leading IT manufacturers. Delivering high-quality, reliable, enterprise class products at affordable prices.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

234 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They are more than great: perfect!

They are more than great: they are perfect! As a IT technician/administrator, I did search for 2nd hand/refurbished equipment with a decent price. It is very difficult in Belgium to find that kind of service... Until I found them, 4 purchases in a month (at very decent price), delays & expedition costs are OK! Quality at it's top! Keep going folks, will recommend you to my friends/colleagues! I hope that your networking section will someday expand (ie: other brands/firewalls)....

regards from Belgium!

^sv

August 26, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Bought a CPU from Bargain Hardware

Purchased an OEM/ Tray Xeon E5-1660 v3 processor. Without delving into why I bought it, they had the exact model I was looking for at a good price, it arrived next day with DPD next day delivery, well packaged and works perfectly, new as described, this was a great find. What more can I ask for?

August 23, 2020
Unprompted review
Rated 5 out of 5 stars

Offers Refurbished Computers & Parts at Reasonable Prices

BH have been an excellent site for me to get refurb computers from. They were my first place to look when I replaced my aging file server, and they aren't as nearly as expensive as some other places, which makes me and my wallet rather happy.
Shipping is excellent, as with larger items they always go DPD, and nothing has gotten damaged before.
Seeing as their parent company, 1st Technologies, deals with the IT sector anyway, all of the shipping stuff should be set in stone.
I will certainly keep buying from you guys over there - keep up the good work, and stay safe!

May 14, 2020
Unprompted review
Rated 5 out of 5 stars

Great Price and Service

Ordered 2 Dimms from Bargain Hardware,
Bargain Hardware are super organized with emailing you the information including shipment date with a great price
the order went smooth from the time i ordered online and received the 2 Dimms.

thank you Bargain Hardware for a great price and a great service the Dimms work great!.

March 27, 2020
Unprompted review
Advertisement
Rated 5 out of 5 stars

Excellent

Had a slight issue with my order when it arrived but they went above and beyond to put things right. Really good service

December 20, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Highly recommended!

Jack from Bargain Hardware have been very patient. answering my questions, confirming all my small changes. And to a fair price.

Now shipping! that was an ABSOLUTE bliss. I live in DK and it was shipped on a friday, I had my big box filled with protection (enough for an airdrop with a parachute, I think) ready and waiting for me on tuesday. So in my opinion it was fast and safe.

Bargain Hardware even updated the BIOS on the motherboard before shipping!

September 6, 2019
Unprompted review
Rated 5 out of 5 stars

Good prices

Good prices, fantastic customer service - I cannot stress the lengths the team down there will go to help out a customer. Thanks for all your help

September 5, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service

I bought a used server from them but it broke in shipping. I used their live chat service and sorted out the issue in only 10 minutes! Next day a replacement server arrived at my door. Problem was solved. Highly recommended.

May 31, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Nice service

Nice service, fast on replacements, some mixup with first order but fixed the problem very fast (even during official UK holiday).

May 17, 2019
Unprompted review
Rated 5 out of 5 stars

5 stars!!!

5 stars!!!
This is the second purchase I have made from Bargain Hardware and even when I made a mistake on the configuration I was able to return the server and get this sorted. Great knowledge and support from their team.

February 28, 2019
Unprompted review
Advertisement
Rated 5 out of 5 stars

Server arrived on time, Great Service!

Server arrived on time and well packaged. When I unpacked it and realised I had missed an Ethernet card I phoned their support desk. Ben was extremely helpful and got the card out to me for next delivery at NO CHARGE. Given it was half 4 before I called and they close at 5pm I consider this excellent service.

I have been buying servers from Bargain Hardware for about 5 years now and after this level of service I don't see that changing anytime soon!

Well done Ben!

February 19, 2019
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look