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Barker Shoes Reviews 

1,007
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Evaluating 440 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the shoes, highlighting their craftsmanship, durability, and comfortable fit. Many also appreciate the efficient service, noting prompt delivery, careful packaging, and effective refurbishment options. However, some customers noted discrepancies between online images and the actual shoe color. Others found sizing inconsistent, leading to uncomfortable fits or blisters. Additionally, some reviewers experienced order issues like unfulfilled purchases, incorrect sizes, or defective items, and found return support unacceptable.

What people talk about most

Product

Clients share ambiguous opinions on product quality and fit, with many reviewers praising the superb... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the superb craftsmanship,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers reporting positive... See more

Order

Customers had ambiguous experiences with order, with some reporting quick arrivals and easy ordering... See more

Service

Reviewers mention positive feedback about service, highlighting the quick and efficient service, excellent... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Repeat customer if Barker shoes which are an excellent product. First time I have ordered online. The shoe is excellent quality but nothing like the colour that was displayed online. Dark walnut calf... See more

Company replied

Rated 3 out of 5 stars

It’s a very nice pair of shoes, feels very well handcrafted and the packaging is confirming the overall quality. Unfortunately the size seems smaller than usual so I have to send back and ask for... See more

Company replied

Rated 3 out of 5 stars

The shoes i got were the correct size but even though they were a bit uncomfortable and when i went for a longer walk they gave terrible blisters. Other than that - their look and the delivery service... See more

Company replied

Rated 3 out of 5 stars

Shoes are great, comfortable, well made and value for money. Website is a nightmare particularly when used on a phone. The incessant chat bot pop up and the inability to switch it off has lead to my d... See more

Company replied


Company details

  1. Shoe Store
  2. Fashion Accessories Store

Written by the company

Barker shoes are an English Shoemaker that has been producing handmade shoes using traditional shoemaking methods since 1880. Popular styles including Brogues, Oxfords, Derbys, Loafers and Boots.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 81% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.9

All reviews

(1,007)

444 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great shoes

May 6, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your feedback. We’re delighted to hear you love your Barker shoes and truly appreciate your support.

Rated 5 out of 5 stars

Excellent service, high quality shoes.

Excellent service as always from Barker. Shoes as with all their range very high quality, well made and comfortable to wear.

May 6, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your continued support and kind feedback. We’re delighted to hear you’re pleased with both our service and the quality of your shoes. It’s wonderful to know you find them well made and comfortable to wear. We truly appreciate your loyalty to Barker Shoes.

Rated 5 out of 5 stars

Quality shoes at a reduced price …hand…

Quality shoes at a reduced price …hand made in Britain which I wholeheartedly support .Will continue to buy future products from this firm .

May 5, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind words and support. We’re delighted you appreciate the quality and British craftsmanship of our handmade shoes. Your loyalty means a great deal to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent quality and very comfortable…

Excellent quality and very comfortable shoes. The lightweight sole made them feel great from the very first wear. Delivery was prompt and everything was carefully packaged, exactly what you would expect.

May 5, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind feedback! We’re glad you’re happy with the comfort, quality, and quick delivery. We appreciate your support and look forward to serving you again at Barkershoes.

Rated 5 out of 5 stars

Just the best in my view

I’ve been buying Barker for years.
Still got all of my original pairs purchased. Several refurbs. And when they come back, they’re like new.
As the saying ends… ‘buy right.

May 25, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your continued loyalty and support. We’re delighted your Barker shoes have stood the test of time and that our refurbishment service keeps them like new. We truly appreciate your kind words and look forward to serving you for many more years.

Rated 5 out of 5 stars
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind feedback. We’re delighted to hear you consistently value the quality of our products and service. Your support means a great deal to us, and we look forward to serving you again soon.

Rated 4 out of 5 stars

They came from back from the factory…

They came from back from the factory relast as good as new. These shoes are Barker from a previous era, I can’t see myself buying any their current shoes.

May 22, 2026
Unprompted review
Barker Shoes logo

Reply from Barker Shoes

Thank you for your feedback. We’re pleased to hear you’re happy with the condition of your shoes following refurbishment.

We’re sorry to hear our current collection does not meet your expectations, but we appreciate you taking the time to share your thoughts, and your comments will be passed on to our team.

Rated 5 out of 5 stars

Prompt delivery a well packed

Prompt delivery a well packed. Shoes as comfortable as I expected and the notes on shoe care is welcome when trainers are so dominant in footwear!

May 8, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind feedback. We’re delighted to hear your order arrived promptly and well packed, and that you’re pleased with the comfort of your shoes.

We’re also glad you found the shoe care information useful—quality footwear care is something we value highly at Barker Shoes.

Rated 2 out of 5 stars

Customer experience average

Nice product. Customer experience average at best.

May 14, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your feedback. We’re pleased to hear you’re happy with the product, and we’re sorry that your overall experience did not fully meet expectations.

Your comments are appreciated and will be shared with our team as we continue to improve our service.

Rated 5 out of 5 stars

Shoes arrived on time and well…

Shoes arrived on time and well presented in a good box with accessaries . Good looking Casula/formal loafers in an attractive light tan colour . I have not worn yet but like my other loafers from Barker I am confident . The only question that I have is the advice on putting rubber soles is that it's ok but that it may or will invalidate the warranty unless they ate fitted at the factory by Barker . Otherwise I like these new shoes .

May 16, 2026
Unprompted review
Barker Shoes logo

Reply from Barker Shoes

Thank you for your feedback. We’re pleased to hear your loafers arrived well and you’re happy with their quality and style.

Regarding rubber soles, we recommend any alterations are carried out by Barker or an approved professional, as third-party modifications may affect the warranty.

Rated 5 out of 5 stars
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind feedback. We’re delighted to hear you’re happy with the quality and durability of your Barker shoes.

We truly appreciate your support and look forward to serving you again.

Rated 5 out of 5 stars

The boots I purchased are superb

The boots I purchased are superb. Quality and style, they fit really nice too.

May 1, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your lovely feedback. We’re delighted to hear that you’re pleased with the quality, style, and fit of your boots.

We truly appreciate your support and hope you continue to enjoy your Barker footwear.

Rated 5 out of 5 stars

Fast easy service

Fast easy service, quality shoes well packaged.

May 1, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind feedback. We’re delighted to hear you’re happy with our fast service, quality footwear, and packaging.

We truly appreciate your support and hope to serve you again soon.

Rated 5 out of 5 stars

Barker

I have always liked Barker shoes and have used them for a number of years.

May 1, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind message and for your continued support over the years. We’re truly pleased to hear that you have enjoyed Barker shoes for such a long time.

Your loyalty means a great deal to us, and we look forward to continuing to provide you with quality footwear in the future.

Rated 5 out of 5 stars

Great service

Fast service, high quality product and good value for money.

May 8, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your wonderful feedback. We’re delighted to hear you were pleased with the fast service, quality of the product, and overall value for money. Your support is greatly appreciated, and we hope you enjoy your Barker shoes for many years to come.

Rated 5 out of 5 stars

Absolute quality

Have bought Barker shoes for 20 plus years always best quality in leather and service. Thank you.

May 8, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you so much for your loyalty over the past 20+ years. We’re truly honoured to have been part of your journey and really appreciate your continued trust in our leather quality and service.

It means a great deal to the whole Barker Shoes team. We look forward to continuing to serve you for many more years to come.

Rated 3 out of 5 stars

Misleading marketing offer

I would love to give you a 5 star but you did mislead me when offering me a 10% discount if I enrolled on your mailing list. The sole condition when asking me to enroll was that the purchase needed to be over £150. Yet once enrolled those terms changed to something materially different. Therefore felt very misled.

May 8, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for taking the time to share your feedback, and we’re really sorry to hear about your experience.

We completely understand how frustrating it must feel if the discount terms appeared to change after you signed up. That is not the experience we want for our customers, and we apologise for any confusion or inconvenience caused.

Your comments have been shared with our team so we can review how this was communicated and ensure our offers are clearer in the future. We truly value your trust and hope we can make things right for you going forward.

Rated 5 out of 5 stars

Always excellent

Always excellent, quality craftsmanship at a fair price compared to other shoemakers. 👍👌👍

May 18, 2026
Unprompted review
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind words and for taking the time to share your experience!

We’re really pleased to hear you value the craftsmanship and fair pricing of our shoes. Your support and appreciation truly mean a lot to the Barker Shoes team.

We look forward to continuing to provide you with quality you can trust.

Rated 1 out of 5 stars

I have three very good pairs of made in…

I have three very good pairs of made in UK Barker Shoes with which I am extremely
happy. The pair recently purchased and returned for a refund were made in India. There was nothing wrong with the fabrication of the shoes but I found them to be completely insubstantial and would not be suitable for the purpose for which they were purchased. I will continue to buy the UK made shoes.

May 8, 2026
Barker Shoes logo

Reply from Barker Shoes

Dear Customer,

Thank you for your feedback and for your continued support of Barker Shoes. We are glad you are very happy with your Made in UK pairs.

We are sorry the recent pair did not meet your expectations in terms of feel and suitability. Your comments are noted and will be shared with our quality team for review.

Rated 1 out of 5 stars

Delivery enquiry

Hi,
My order no EU-14347 confirmed May 4th has not yet been delivered. I am a customer for many years and this has not happened before, can you please revert with current status.
Gerard McNamara

May 18, 2026
Unprompted review
Barker Shoes logo

Reply from Barker Shoes

Dear Gerard McNamara,

Thank you for your email, and first of all, please accept our sincere apologies for the delay with your order EU-14347.

We completely understand your concern, especially as a valued long-term Barker customer, and we truly regret the inconvenience caused in this instance.

As previously shared over email, your order was unfortunately sent to another customer by mistake due to a warehouse handling error. We are currently arranging for the pair to be returned back to us, after which we will immediately dispatch it to you as a priority.

We sincerely apologize again that this issue took time to identify and resolve. This is certainly not the level of service we aim to provide, especially to our loyal customers.

Thank you very much for your patience and understanding. We will continue to keep you updated regarding the progress of your order.

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