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Barker Shoes Reviews 

1,001
TrustScore 4 out of 5

3.9

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Review summary

Created with AI, based on recent reviews

Considering 436 reviews, reviewers had a great experience with this company. Customers consistently praise the superb quality of the shoes, highlighting their excellent craftsmanship, comfort, and durability, with many noting they last for years. The service is also frequently commended for being efficient and responsive, with many appreciating the prompt delivery and careful packaging. However, some people were dissatisfied with the product's color accuracy, finding that the shoes received did not match the online display. Additionally, a few customers experienced issues with sizing, receiving shoes that were too small or uncomfortable, and some reported problems with order fulfillment, including delayed or incorrect deliveries and difficulties with the refurbishment service.

What people talk about most

Product

Clients share ambiguous opinions on product quality and fit, with many reviewers praising the superb... See more

Quality

Consumers find quality to be positive, with many reviewers consistently praising the superb craftsmanship,... See more

Delivery service

Users describe ambiguous interactions with delivery service, with many customers reporting positive... See more

Order

Customers had ambiguous experiences with order, with some reporting quick arrivals and easy ordering... See more

Service

Reviewers mention positive feedback about service, highlighting the quick and efficient service, excellent... See more

Reviews shaping this summary

Rated 3 out of 5 stars

Repeat customer if Barker shoes which are an excellent product. First time I have ordered online. The shoe is excellent quality but nothing like the colour that was displayed online. Dark walnut calf... See more

Company replied

Rated 3 out of 5 stars

It’s a very nice pair of shoes, feels very well handcrafted and the packaging is confirming the overall quality. Unfortunately the size seems smaller than usual so I have to send back and ask for... See more

Company replied

Rated 3 out of 5 stars

The shoes i got were the correct size but even though they were a bit uncomfortable and when i went for a longer walk they gave terrible blisters. Other than that - their look and the delivery service... See more

Company replied

Rated 3 out of 5 stars

Shoes are great, comfortable, well made and value for money. Website is a nightmare particularly when used on a phone. The incessant chat bot pop up and the inability to switch it off has lead to my d... See more

Company replied


Company details

  1. Shoe Store
  2. Fashion Accessories Store

Written by the company

Barker shoes are an English Shoemaker that has been producing handmade shoes using traditional shoemaking methods since 1880. Popular styles including Brogues, Oxfords, Derbys, Loafers and Boots.


Contact info

3.9

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

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3.9

All reviews

(1,001)

439 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

The Keiran Cedar Calf shoes are a joy

The Keiran Cedar Calf shoes are a joy, it is an absolute pleasure to slip one's feet into craftsman made quality footwear, the fit is perfect, the comfort supreme. A beautiful shoe, both elegant and practical at an excellent price.

May 9, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind words. We're delighted to hear that you're enjoying your Keiran Cedar Calf shoes and that the fit, comfort, and craftsmanship have met your expectations. Your feedback is greatly appreciated, and we thank you for choosing Barker Shoes.

Rated 1 out of 5 stars

Online delivery issues

As with many other reviews here I have had a problem with ordering online. Ordered on 17th May and have still received nothing. It’s now the evening of the 28th May and on 26th May the DPD tracking updated to return to sender. Have emailed Barker twice but no response. I have two older pairs of barker dress shoes which are top, top quality. However, given that the shoes are priced as a more premium product the experience of ordering online does not live up to that more premium price tag.

May 28, 2026
Unprompted review
Barker Shoes logo

Reply from Barker Shoes

Thank you for taking the time to share your feedback, and we’re very sorry to hear about the issues you’ve experienced with your recent order and the delay in response.

We understand how disappointing this must be, especially given your positive experience with our footwear in the past. We have shared your comments with our team to investigate what has happened with your delivery and communication, and to ensure this is addressed as a priority.

Please be assured we will look into this for you and come back to you as soon as possible with an update.

Rated 2 out of 5 stars

Very disappointed!

I already have three pairs of Barker Newbury Park formal shoes. Although I usually take UK size 9, because of Barker's generous sizing, they are all size 8. Based on this experience I ordered a pair of Jamie casual shoes size 8. When they arrived they were too small so I sent them back for replacement with size 9. These have arrived but are very tight and uncomfortable to wear and there doesn't appear to be any 'give' in them, which is unusual for casual shoes. Having worn them several time I don't feel I can send them back, but I am very disappointed.

May 5, 2026
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Reply from Barker Shoes

Thank you for taking the time to share your experience, and we’re sorry to hear the fit of the Jamie style hasn’t met your expectations.

While some Barker styles can vary slightly in fit depending on the last and construction, casual designs like Jamie are typically expected to offer a more relaxed feel over time as the materials begin to soften with wear.

That said, comfort is very important to us, and we appreciate your feedback. If you would like, our customer service team can review your order in more detail and advise further on fit or potential options.

Rated 5 out of 5 stars

I like quality goods and your company…

I like quality goods and your company certainly provides that for me.

May 18, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind feedback. We’re delighted to hear you value the quality of our products. Your support means a great deal to us, and we look forward to continuing to provide footwear you can rely on.

Rated 5 out of 5 stars

The quick and efficient service

The quick and efficient service, let alone the quality of the shoes! I have bought about 10 pairs of brogues and wouldn't shop anywhere else for this type of shoe. You get what you pay for.

May 8, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind words and continued support. We’re delighted to hear you’re pleased with both the quality of our brogues and the service you’ve received. It means a great deal to us that you choose Barkers Shoes time and again.

Rated 2 out of 5 stars

Returns are rude and difficult

Returns are rude and difficult

May 18, 2026
Barker Shoes logo

Reply from Barker Shoes

We’re sorry to hear about your experience with our returns process. This is not the standard we aim to provide, and your feedback has been noted.

If you need any help with your return, please contact us with your order details and we’ll be happy to assist.

Rated 5 out of 5 stars

Great company to deal with

Great company to deal with. Excellent shoes.

May 7, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind words! We’re delighted to hear you had a great experience with Barker Shoes and that you’re loving your shoes. Your support means a lot to us, and we look forward to serving you again in the future.

Rated 5 out of 5 stars

No Quibble refund

Bought a pair of Barker shoes, they didn’t fit(too tight for my feet).
No quibble refund.
Shoes are manufactured to the highest standard with beautiful materials.
Customer service was first class.
Would recommend.

May 7, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind feedback. While we’re sorry the fit wasn’t quite right, we’re delighted you were pleased with the quality of our shoes and the service you received. We truly appreciate your recommendation and hope to welcome you back again soon.

Rated 5 out of 5 stars

Happy Chappy...

The guys, and probably gals, are doing a great job. I've more than a few pairs of boots and shoes from Barker, the quality is great, the price reasonable and service efficient.

May 5, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind feedback and continued support. We’re delighted to hear you’re pleased with the quality, value, and service Barker provides. It’s wonderful to know our boots and shoes continue to meet your expectations.

Rated 1 out of 5 stars

The sizes don’t seem correct bought 2…

The sizes don’t seem correct bought 2 pairs eight and half my son who’s a ten, they fit him.

Bought another pair of 8’s they need to be forced on !!

May 6, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your feedback. We’re sorry to hear about the sizing inconsistency and understand your frustration. Please contact our customer service team, who will be happy to help.

Rated 5 out of 5 stars

Easy to order online

Easy to order online, shoes arrived in timely fashion and feel and loos great.
Love the burgundy colour with the black trim.

May 5, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your lovely feedback. We’re delighted to hear the ordering process was smooth and that your shoes arrived promptly. It’s wonderful to know you’re pleased with both the look and feel of the shoes, and that you love the burgundy colour with the black trim.

Rated 5 out of 5 stars

Barker shoes always the best and most…

Barker shoes always the best and most comfortable shoes I ever buy, as well as more recent purchases I have had 2 pairs of Barker shoes for over 20 years, had them re-soled once, still going strong and still feel and look good

May 6, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your wonderful feedback and loyal support over the years. We’re delighted to hear your Barker shoes have provided such lasting comfort and quality, even after more than 20 years of wear. It’s especially rewarding to know they continue to look and feel great after resoling. We truly appreciate your continued trust in Barker Shoes.

Rated 5 out of 5 stars

First class shoes

First class shoes, my 5th pair

May 6, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your continued support. We’re delighted to hear you’re enjoying your fifth pair of Barker shoes. Your loyalty means a great deal to us.

Rated 5 out of 5 stars

Great shoes

May 6, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your feedback. We’re delighted to hear you love your Barker shoes and truly appreciate your support.

Rated 5 out of 5 stars

Excellent service, high quality shoes.

Excellent service as always from Barker. Shoes as with all their range very high quality, well made and comfortable to wear.

May 6, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your continued support and kind feedback. We’re delighted to hear you’re pleased with both our service and the quality of your shoes. It’s wonderful to know you find them well made and comfortable to wear. We truly appreciate your loyalty to Barker Shoes.

Rated 5 out of 5 stars

Quality shoes at a reduced price …hand…

Quality shoes at a reduced price …hand made in Britain which I wholeheartedly support .Will continue to buy future products from this firm .

May 5, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind words and support. We’re delighted you appreciate the quality and British craftsmanship of our handmade shoes. Your loyalty means a great deal to us, and we look forward to serving you again soon.

Rated 5 out of 5 stars

Excellent quality and very comfortable…

Excellent quality and very comfortable shoes. The lightweight sole made them feel great from the very first wear. Delivery was prompt and everything was carefully packaged, exactly what you would expect.

May 5, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind feedback! We’re glad you’re happy with the comfort, quality, and quick delivery. We appreciate your support and look forward to serving you again at Barkershoes.

Rated 5 out of 5 stars

Just the best in my view

I’ve been buying Barker for years.
Still got all of my original pairs purchased. Several refurbs. And when they come back, they’re like new.
As the saying ends… ‘buy right.

May 25, 2026
Barker Shoes logo

Reply from Barker Shoes

Thank you for your continued loyalty and support. We’re delighted your Barker shoes have stood the test of time and that our refurbishment service keeps them like new. We truly appreciate your kind words and look forward to serving you for many more years.

Rated 5 out of 5 stars
Barker Shoes logo

Reply from Barker Shoes

Thank you for your kind feedback. We’re delighted to hear you consistently value the quality of our products and service. Your support means a great deal to us, and we look forward to serving you again soon.

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