BARMER  Reviews 

3,149
TrustScore 3.5 out of 5

3.3

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Rated 5 out of 5 stars

I would like to sincerely thank Ms. Kathrin Thurow for her support during my appointment at Barmer. I came in feeling stressed and frustrated, but she welcomed me with calmness, patience, and g... See more

Company replied

Rated 5 out of 5 stars

Shifting to Germany as an expat can feel daunting especially because of so much paperwork. However, Barmer made health insurance feel like a breeze. They patiently answered all of my questions and e... See more

Company replied

Rated 1 out of 5 stars

Dont go with it guys They are the worst people in the service, don't even replies to your emails and expected call backs are literally awful. Their commitments are also a lie. Go for someone else.... See more

Company replied

Rated 3 out of 5 stars

My experience with Barmer was depressed. I came to Germany as an international student and just because they sent me the confirmation very late so I could not get my UniCard on time, hence, I could... See more

Company replied

Company details

  1. Health Insurance Agency
  2. Personal Insurance Company

Written by the company

Ihre Krankenkasse für ein gesünderes Leben. Rund neun Millionen Versicherte vertrauen auf unsere Expertise: ✓ starke Leistungen ✓ Top-Kundenservice ✓ Krankenkasse des Jahres 2023 laut FOCUS MONEY (Ausgabe 49/2023). Jetzt Mitglied werden!


Contact info

3.3

Average

TrustScore 3.5 out of 5

3K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 98% of negative reviews

Typically replies within 24 hours

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3.3

All reviews

(3,149)

885 reviews in the last 12 months

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Rated 1 out of 5 stars

Not professional at all

Not professional at all. To ask for a simple S1 formular it took 30 min phone calls every day and nothing at the end. They don't even know the rules themselves.

March 16, 2020
Unprompted review
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