Başarı Hospital Reviews 

126
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I had the best experience throughout my surgery journey. The staff took tremendous care of me ensuring I was comfortable, safe & went above and beyond to support me as I attend the surgery solo. Victo... See more

Rated 4 out of 5 stars

The staff were friendly but didn’t know I was serving but soon found me a bed, hospital was clean and nice, dr was again nice and straightforward my interpreter Victoria was very helpful. The operatio... See more

Rated 5 out of 5 stars

Very greatful to the doctor Abdulla and the hospital staff,victoria is a great person who hepls you in every process,maria is also a great support. Two months ago i had surgery and i haven’t had a... See more

Rated 5 out of 5 stars

Very efficient. No messing around. Out of airport, to hospital, ready for rhinoplasty the following day. Victoria was my liaison. Very kind and amiable. Surgeon is a artist.I didn't want a perfect sma... See more

Company details

  1. General Hospital

Written by the company

Başarı Hospital, started to serve in the health sector in 2000, since than we are making difference for both domestic and international patients with its 18 years of experience. As 18 adult intensive care units, 4 coronary intensive care units, 27 newborn intensive care units, 51 clinical beds, 40 physicians, 350 professional and experienced staff, we are proud of the quality of the service we offer to our patients. In 4 operating rooms equipped with modern technological devices and 2 delivery rooms, all kinds of surgical operations and births can be performed 24 hours a day, 7 days a week. In our beauty and aesthetic unit; Under the control of our expert dermatologist, by our experienced estheticians; laser epilation, regional slimming and skin care procedures are performed.


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4.7

Excellent

TrustScore 4.5 out of 5

126 reviews

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4.7

All reviews

(126)

20 reviews in the last 12 months

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Rated 5 out of 5 stars

Rhinoplasty Review

I had a great experience from start to end. I underwent a rhinoplasty surgery with Dr. Elshan Mammadov, and he is an absolutely amazing surgeon. He listened to everything i said i wanted for my rhinoplasty, and he delivered on it perfectly. I am now 3 weeks post op and already am in love with my nose! Additionally, the correspondence whilst i was in the UK was great & all questions i had were answered. I also had to have a 2nd surgery as i had got into a car accident whilst in Turkey, although i was upset it happened, Dr Mammadov immediately operated on me when it happened & took great care. I couldn't have asked for a better surgeon or choose a better hospital. I am very happy with the service i received!

January 14, 2024
Unprompted review
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Rated 5 out of 5 stars

Seamless!

My experience with Başarı Hospital was all in all amazing and seamless. From being picked up from the airport in stylish transport to being welcomed promptly yet warmly in to the hospital by nurses who took my bloods quickly, gave me and my mum dinner shortly after and made our first night very comfortable.

The consultation with the surgeon the morning of surgery went really well & having my coordinator Eser there not only just to translate but also to lighten the mood really eased my nerves.

My recovery was handled amazingly by all involved, checked on regularly by nurses, regular pain relief and support on getting up and walking around. They even looked after and fed my mum while i was in surgery. Even with a language barrier i felt really well looked after.

The hotel we were transferd again was lovely, helpful and clean. There was a slight hick-up on arrival with the reservation, but within minutes of contacting Eser it was sorted and we were given our key. Breakfast every morning was also a great perk. The hotel is in the middle of nowhere, however there's a metro about 5 min walk from the hotel which is easily connected to stations closer to the city centre.

Before leaving, my check was handled great and both myself and Dr Elşen Mammadov were very pleased with the result :)

My only point of advise is to request 'fit to fly' document while at the follow up appointment. I wasn't aware I needed this to check in due to my stitches, thankfully it was sorted by Eser very quickly but it's an easy bump in the road to avoid if handled in person at the hospital.

February 7, 2024
Unprompted review
Rated 5 out of 5 stars

The most amazing hospital!!!

The most amazing hospital!!!

From the start to finish the service has been outstanding. Eser, you a credit to the company I can’t thank you enough for your help and your kindness. The nurses and doctors and the surgeon was also fantastic and took so much care of me. I felt incredibly safe and looked after. The hospital was very clean, it was cleaned every 20 minutes. They provided food and travel too and from the airport. They even waited for me when I arrived late to Istanbul.
I will forever be greatful
God bless you all x

February 4, 2024
Unprompted review
Rated 5 out of 5 stars

Couldn't Fault it

from the outset everything well organised,all the relevant tests carried out swiftly and prepared for theatre.The hospital is modern,very clean and up to date. My operation went very well,I was always kept upto speed on my progress from visits daily from the doctors.
The nursing care I have to say was second to non.I was looked after like royalty, nothing being too much.Their skills are impressive.
It was nice being looked after in lovely private room with everything I needed.
If I needed more surgery for whatever reason I would definitely consider using the Basari Hastenisi

January 29, 2024
Unprompted review
Rated 5 out of 5 stars

Liposuction & breast Implants

I had my operation in January, my first point of contact was Jasmine, from start to finish communication was great 😃 I had no worries or concerns because all my questions were answered. From arriving in Istanbul with my sister the journey of my transformation was incredible, the team at Basari Hospital were fantastic they took care of me, put me at ease they made sure after my operation my needs were taken care of and I was looked after incredibly well. I would recommend this company and this hospital for surgery, Thanks for taking care of me

January 20, 2024
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Rated 5 out of 5 stars

Rhinoplasty experience

Where to even begin, I got a rhinoplasty done and my first contact was Mahmut Pektas, he was amazing, his communication from the very beginning to me landing back in London was superb, from flying to landing to being picked up from the airport, taken to the hospital, being there at my consultation to dropping me off to my room, his communication was amazing, he made sure I was comfortable and made sure I knew who I was seeing next, who would come pick me up. Im currently 2 weeks post operation and whenever I ask him a question he’s always very informative and helpful and replies very quickly, reassuring me etc. My surgeon Dr Elshen Mammadov was amazing, from the beginning he was very attentive and listened to all my concerns and what I wanted changed about my nose, he asked me questions to make sure he got everything that I wanted right. After the surgery the next day he came to my room in the hospital and showed me the before and after pictures. To say I was amazed is an understatement, I had already had an idea of how I wanted my nose to turn out but he exceeded my expectations, I was literally wowed, I honestly had a little bit of doubts but when I saw the pictures it was perfectly the way I had described it to him. I had shown him pictures of how I would like my nose and he said they were reasonable so he went ahead and combined the two together, what I wanted and the pictures I had shown him. I would 100% recommend anyone wanting to get a rhinoplasty done to go here. The nurses and staff were amazing. I did have a misunderstanding with one of the nurses but that was due to language barrier but even then we were able to communicate and she became one of the closet nurses to me, I didn’t get their names but honestly what amazing staff, all of them made me feel welcomed and taken care of. The nurses were constantly making sure I was okay and always telling me if I needed anything to let them know. The nurse would always bring me ice and more gauze and pain killers and honestly their constant optimism made me feel way better. I also want to give my appreciation to Yanki who was communicating with me the moment I landed in turkey still on the plane to the moment I was in the transfer, he was there to meet me as soon as I literally exited the vehicle and step foot onto the ground he was there to welcome me and take me to my room, I had just landed at night and he was very helpful with answering all my question and even brought me a charger from one of the nurses because my one wasn’t working. Honestly a perfect experience, it was great because I wasn’t just communicating with one person, there was a whole team to talk to and it made it that much easier. I’m so glad I went with Basari Hospital and a huge thank you to everyone there and especially Mahmut and dr Elshan for making this possible :)

January 16, 2024
Unprompted review
Rated 5 out of 5 stars

Amazing experience Mahmut was my first…

Amazing experience Mahmut was my first point of contact and answered every question I had and told me the whole process start to finish, the staff were unbelievable,such wonderful caring people. I felt so looked after considering I went on my own for surgery. My surgeons were very informative and helpful checking on me multiple times a day. Would definitely recommend. X

January 22, 2024
Unprompted review
Rated 4 out of 5 stars

50/50

The people who I had around me where excellent my surgeon was excellent what I find to be a problem as this is my 2nd time having surgery in turkey alone is the lack of English speaking nurses the hospital and hotel great the surrounding areas horrendous nowhere to just go and walk outside I fell 1st night outside because of the lack of pavement I only wanted to walk to clear my head and I couldn’t same with hotel no outside space to safely walk again 5star hotel and staff all just in bad areas

January 15, 2024
Unprompted review
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Thank you for sharing your experience at Basari Hospital.

Rated 5 out of 5 stars

Basari hospital is a lovely clean…

Basari hospital is a lovely clean friendly hospital and staff are so kind and helpful
I had my operation there and was great treatment

January 4, 2024
Unprompted review
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Reply from Başarı Hospital

Thank you for sharing your experience at Basari Hospital.

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Rated 2 out of 5 stars

This was my second visit to basari…

This was my second visit to basari hospital and when it came time to pay their terminal wouldn’t work at my bedside. The staff said this was on my end leaving me worried and panicked however after contacting my bank it was realised to be on their end. They took my card and ran the payment down in their main office. When I looked at my receipt I had been charged 300 extra. I raised this many times and was told it was my bank even though it was their terminal. I was made to feel like a nuisance for asking for updates and when I eventually got an answer it was sorry it was on our end but I wasn’t offered any refund and I am now being ignored. So if you’re using this place bring cash and if they mess up prepare to be ignored. Awful

November 8, 2023
Rated 5 out of 5 stars

I had a breast reduction and…

I had a breast reduction and liposuction at basari hospital. I arrived very nervous, crying and was even going to fly back home. I met with Yasmin, Eser and Dr Serkan kaya. They were so understanding and gentle with me, took a lot of time out of their day to make me feel better, they put me at ease and I went through with the surgery. All the nurses there were very nice. They wiped my tears, brushed my hair for me, took me to the bathroom, made sure I was eating and drinking. Even though we didn’t speak the same language, they made sure I understood what they were saying to me, some of them were so motherly to me. My surgeon always explained what he was doing and made sure I asked every question I had. I am back home now, Eser and Dr Serkan Kaya are still answering all my questions I have. I’d recommend coming here for your surgery. It might be scary at first but everyone will be there for you and put you at ease! I’m very grateful for everyone there and will come here again if I want any more surgery done

November 17, 2023
Unprompted review
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Reply from Başarı Hospital

Thanks for sharing your experience at Basari Hospital.

Rated 5 out of 5 stars

PERFECT

I don’t even know where to start …
After a lot of research I kept coming back to this hospital and I did a hell of a lot of checking out other hospitals so I decided this was where I would go for my 360 tummy tuck and liposuction.. I contacted Mahmut pektas who was amazing , he organised everything for me from start to finish, so I had my surgery which I’m am so very happy with .. the surgeons were brilliant in everything they did . They Give me exactly what I wanted and more. I can’t praise the doctors and nurses enough, they go above and beyond for you. Everyone was so friendly I felt at home from start to finish. I will never forget them all and miss the laughs we had . I even made two blood sisters (angels on earth) I will love them forever ❤️❤️
The doctors came to me everyday to keep me informed of my progress I even got hugs lol .I’ve been home 2 days now and they have given me everything I need for my aftercare . The communication is brilliant still . Any worries or questions I have are answered within minutes. I don’t usually do reviews but I just had to for this hospital and I want people to know if they are thinking of going to turkey I would 100% recommend here .. love you all at Basari hospital xxxx

November 7, 2023
Unprompted review
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Reply from Başarı Hospital

Thanks for sharing your experience at Basari Hospital.

Rated 5 out of 5 stars

Amazing hospital with amazing people

I had a rhinoplasty at Basari Hospital one week ago and couldn’t be happier! The whole experience was very smooth from our collection at the airport to the surgery itself. My surgeon really understood what I wanted from my consultation and encouraged me to be vocal to get the best result possible. My coordination Mahmut was exceptionally helpful and was always available throughout the whole process. He did an excellent job of explaining the process to me and making me feel at ease. The hospital was very clean and the nurses were very attentive before and after surgery. I would 100% recommend Basari Hospital!

November 6, 2023
Unprompted review
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Reply from Başarı Hospital

Thanks for sharing your experience at Basari Hospital.

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Rated 5 out of 5 stars

I went to Basari for gastric sleeve…

I went to Basari for gastric sleeve op,I’m currently here atm waiting to get my flight home. I came here a nervous wreck, I was on my own and so weary, but it has been a very positive experience in all. The nurses were so motherly, the surgeon and doctors so professional. I’m so glad I chose here and would highly recommend it to anyone 😊

November 1, 2023
Unprompted review
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Reply from Başarı Hospital

Thanks for sharing your experience at Basari Hospital.

Rated 5 out of 5 stars

rhinoplasty

From start to finish it was a helpful and smooth process. The translators are well prepared and helpful they are patient and answer all your questions. The surgeons experience is amazing, the staff were friendly and I would recommend this hospital to everyone !

October 24, 2023
Unprompted review
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Reply from Başarı Hospital

Thanks for sharing your experience at Basari Hospital.

Rated 5 out of 5 stars

Would highly recommend this hospital

Would highly recommend this hospital! The nurses and surgeons are absolutely amazing your looked after so well, they can’t do enough for you. I’m nearly 6 weeks post op and still the communication is amazing if I have any question.

September 4, 2023
Unprompted review
Rated 5 out of 5 stars

I came to this hospital for a gastric sleeve

I came to this hospital for a gastric sleeve operation on my own. From the start with my first message to Mahmut and the start of my 5 day trip I was treated with such care and support from all the staff on the ward, from pre-op to post-op! I was visited everyday by Mahmut and the amazing surgeons who did my op to check on my progress, I was constantly being seen by the girls and guy that work on the ward who offer the most amazing post-op care, being on my own this was such a comfort to my family and myself that I was being looked after! If I had gone to a hotel like so many others do, I don’t think I would have felt as supported a taken care of as I was.
I would recommend this hospital to the moon and back for its professionalism, their duty of care, and the bestest experience for this procedure.
I can not thank every single member of that team enough for your love, support and your kindness in my most vulnerable state.
Much love to you all I will keep in touch with my progress.

October 8, 2023
Unprompted review
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Rated 5 out of 5 stars

Great hospital

Great hospital , great staff and extremely friendly especially after care
I would highly recommend this hospital.

June 26, 2023
Unprompted review
Rated 5 out of 5 stars

From booking the surgery with the…

From booking the surgery with the consultant mahmut and everything leading up to the operation was very well organised and everything was easy from landing they made sure to give you the best treatment and made sure I had everything I needed until the moment I left, big thank you to the surgeon OP.DR. Serkan kaya for the amazing job he’s truly one of the best in his fields thank so much basari

August 7, 2023
Unprompted review

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