Basco Reviews 

223
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 98 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and authenticity of the products, often highlighting their excellent taste and flavor, which many compare to authentic Spanish cuisine. Delivery is frequently noted for its speed and efficiency, with items arriving well-packed and in excellent condition. Customer service is also consistently described as excellent, with helpful staff resolving issues quickly. However, some customers noted delivery issues, including packages left outside, arriving defrosted, or on incorrect dates. A few people also experienced product concerns like underweight items, short expiry dates, or not meeting expected quality, and some were dissatisfied with customer service regarding delayed refunds or poor communication.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, flavor, and... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the outstanding... See more

Delivery service

Customers consistently note positive experiences with delivery service, frequently praising the speed and... See more

Order

Reviewers highlight positive aspects of order, with many expressing satisfaction and a strong intent to... See more

Customer service

Consumers find customer service to be positive, with many reviewers consistently praising the helpfulness and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Ordered 2 packs fois gras, east site to navigate, arrived well packed with 2 unordered packs of padron peppers (the best out of Spain!). Our only gripe is with DHL delivery who didn't knock (we were... See more

Rated 5 out of 5 stars

Great produce and the finest suckling pig that money buy at a very competitive price. Products always arrive brilliantly packed and frozen products are fully frozen on delivery. I have been buying fro... See more

Rated 5 out of 5 stars

I bought a suckling pig. It was packed very well, arrived on time via DPD, and was absolutely delicious. Anyone who loves meat should, in my opinion, try a suckling pig: it is a breeze to cook in a... See more

Rated 5 out of 5 stars

There’s a wonderful choice of authentic foods available that you’re spoilt for choice. Over a couple of orders, I’ve taken Galician Bone in Rib steak, Secreto Iberico and Croquettas and each of... See more


Company details

  1. Cured Ham Store
  2. Cold Cut Store
  3. Liquor Wholesaler
  4. Seafood Wholesaler
  5. Wine Wholesaler and Importer

Information provided by various external sources

Wetherby, UK based importer of gourmet food and drink from Spain. Supplying trade and retail customers with our fantastic produce.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

223 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 9% of negative reviews

Typically replies within 24 hours

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4.3

All reviews

(223)

93 reviews in the last 12 months

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Rated 5 out of 5 stars

Outstanding Quality – Best Beef I’ve Ever Ordered Online! ⭐⭐⭐⭐⭐

I made my first order with Basco Fine Foods this week (Order #RE100124468) and I have to say the meat was absolutely fantastic — tender, rich, and full of flavour. I’ve ordered from quite a few online butchers over the years, but your Galician beef fillet beats them all hands down.

You can really taste the quality and care that goes into your products, and everything from the packaging to the delivery was top-notch. This was my first order, but i

October 8, 2025
Unprompted review
Rated 5 out of 5 stars

Fine food from Spain…

Having purchased Spanish food product for a number of years now I can honestly say well done. Quality products. Quality service.

September 25, 2025
Unprompted review
Rated 5 out of 5 stars

Great product, great service

This is one of the very best cuts of meat I have ever tasted. It is a go-to for catering for dinner parties for 8 or 10 people. Served black and blue. Service from Basco is s faultless.

September 18, 2025
Unprompted review
Rated 4 out of 5 stars

Excellent products that are difficult…

Excellent products that are difficult or impossible to find elsewhere. A small glitch regarding delivery date. I chose a specific day only for the order confirmation to say no date had been selected so it chose a date for me, specifically the one I wanted to avoid. I called to get it changed and was told it was fixed but next day got a message fro DPD confirming delivery on the exact day I had been trying to avoid. Luckily, it was at a time when I was able to receive it otherwise it would have been a nightmare problem with frozen food stuck outside in the sunshine for hours.

September 2, 2025
Unprompted review
Rated 5 out of 5 stars

Perfect Piglet

I bought a suckling pig. It was packed very well, arrived on time via DPD, and was absolutely delicious. Anyone who loves meat should, in my opinion, try a suckling pig: it is a breeze to cook in a standard domestic oven, and really not much more expensive that, say, a really good sirloin of proper grass fed beef that would feed as many people. Little Pedro will not be my last piglet!

August 31, 2025
Unprompted review
Rated 5 out of 5 stars

Quality

Knowing I can rely on the quality of the cheese that I order means everything. Doesn't matter how good your prices are, how great the ordering and delivery are, unless the the produce is worth it.
Basco are at the top :- Ordering, price,delivery but best of all FLAVOUR !

August 13, 2025
Unprompted review
Rated 2 out of 5 stars

Poor customer service and delivery

The delivery company let the meat go off. It took 2 months to get a compensation voucher from Basco. Then when we used it they sent us the wrong thing (probably on purpose) and said they couldn't refund anything because a voucher was used. Also every time the delivery company leave the box outside without ringing the bell.
Very unimpressed with the delivery and customer service.

August 5, 2025
Unprompted review
Rated 3 out of 5 stars

I ordered 6kg+ of Galician Rib and…

I ordered 6kg+ of Galician Rib and Rubia Gallega. Delivery was great, I had reason to call the office and customer service was good.

The quality of the meat is below average unfortunately. Galician steaks due to the
Age are not as tender as others but these were both very tough which is not ideal.

If you are looking to recapture the taste you have enjoyed at a top steak house or in Spain it will not be with these cuts and not compensated by the typical depth of flavour..

In fairness, whilst £50 for 1kg isn’t cheap, it is significantly less than other providers who sell 45 dry aged for almost double (however that is without bone).

As always you get what you pay for.

August 1, 2025
Unprompted review
Rated 5 out of 5 stars

I cannot speak highly enough of this…

I cannot speak highly enough of this company. I am a massive foodie and I only ever buy quality.
If you are like me then you need to get to know the amazing products Basco stock! You will only ever find the most amazing unique products here. To mention a few- Carabineros Prawns, whole or pieces of suckling pig, milk fed lamb, iberico meat and charcuterie, Gordal olives, whole octopus or just the tentacles, bomba rice, Galician beef, kitchenware, wine, cheese, beer etc etc. If you love quality at a very fair price, a quick delivery and the best customer service, then look no further!!!!

July 14, 2025
Unprompted review

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