BassBros Reviews 

300
•
TrustScore 5 out of 5

5.0

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Review summary

Created with AI, based on recent reviews

Considering 42 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally knowledgeable staff members and the wonderful personalized advice provided when selecting various musical instruments. Many buyers note that all purchases are handled with absolute professionalism and extreme care from start to finish. Consumers also note the remarkably fast shipping and the excellent condition of the items upon arrival at their destination. People deeply appreciate the smooth trade-in process and the truly welcoming atmosphere experienced at the physical retail showroom. Shoppers consistently recommend these reliable services to others looking for quality gear and dependable support.

What people talk about most

Product

Consumers find product quality and selection to be exceptionally positive, praising the impressive variety of... See more

Staff

Users describe positive interactions with staff, frequently highlighting their deep expertise and welcoming,... See more

Service

People report positive experiences with service, often highlighting friendly staff and great advice.... See more

Quality

Reviewers highlight great satisfaction regarding quality, noting that instruments arrive in excellent... See more

Delivery service

Reviewers express high satisfaction with the delivery service, noting that orders are shipped promptly and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Bought a vintage Fender P from here. Great service and really helpful and knowledgable guys - would really recommend giving them a try. worth booking an appointment so you can try the guitars, other... See more

Rated 5 out of 5 stars

This was my second purchase from Will at BassBros. Great help from Will pre purchase which was reassuring, and the item arrived next day having been excellently packed and protected. I'm very pleased... See more

Rated 5 out of 5 stars

Stumbeled across BassBros by accident when I was looking to step up from my Ibanez Talman. Spotted an immaculate 2021 Fender Player Jazz Fretless on their website at a very reasonable price. After a q... See more

Rated 5 out of 5 stars

I have just bought another wonderful instrument from Bassbros. It had been set up exactly to my requirements and also included a new set of strings. We had some problems with the electrics, but Jack w... See more


Company details


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5.0

Excellent

TrustScore 5 out of 5

300 reviews

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5.0

All reviews

(300)

41 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent Service & Communication

Excellent service and communication. Every time I have dealt with BassBros it has been with confidence and I can't recommend them enough to my fellow low end lovers.

December 19, 2023
Unprompted review
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Rated 5 out of 5 stars

Bass Bros reached out and quickly…

Bass Bros reached out and quickly resolved a price issue. Bass Bros are a genuine company that cares about their customers and quality of product. I highly recommend Bass Bros for all your bass needs, whether buying or selling. Will is a man of his word and very trustworthy.

December 8, 2023
Unprompted review
Rated 5 out of 5 stars

Great selling experience

Will recently sold four of my basses. Each transaction went very well. I sent him the basses, he took great photos, put them on his website and on Reverb, together with informative descriptions and good prices. All four bases sold quickly, and Will paid me quickly too. All in all, a great selling experience. Thumbs up!

December 7, 2023
Unprompted review
Rated 5 out of 5 stars

Bass Bros the best…

Will is a star and Bass Bros the best 2nd hand bass emporium I've ever seen. And Ive seen a few!

Great knowledge and appreciation of the bass!

Well worth a trip to Leamington Spa

November 20, 2023
Unprompted review
Rated 5 out of 5 stars

Always pleasant to deal with.

Always pleasant to deal with, and always sends gear out when he says he will.If you are looking for gear especially bass guitars I would highly recommend bass Bros (Will). He will help you with swaps/part ex etc and he does do quality basses and tells you exactly what they are like condition wise.

December 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Great Bass Guitar Emporium

Recently bought a vintage fretless (without case/gig bag) and the box was exceptionally well padded, they clearly care about their work. The bass arrived on time and in immaculate condition. Have bought and sold through Will at Bass Bros and would highly recommend - quality service from start to finish.

December 1, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service and products

Simple ways to purchase . Easy pick up . Bass all set up and ready to go . Fantastic communication and support from Will . Bass is amazing .
Bassbros is great and I highly recommend

December 2, 2023
Unprompted review
Rated 5 out of 5 stars

I would recommend to anyone

Traded in a few amps that I was no longer using and was given a really good trade-in value. I was offered a drink on arrival and Will was more than happy to chat all things bass for a while. He has a brilliant little setup and loads of fantastic basses on offer. I've no doubt I'll be back.

November 29, 2023
Unprompted review
Rated 5 out of 5 stars

Brothers in bass!

By bass players, for bass players. It’s been said before but never has a more accurate description been made of a company than Bassbros! I’ve bought and sold with Will many times and will happily do so again. Efficient, helpful friendly service and a cuppa for personal callers, Who could ask for more?

December 6, 2023
Unprompted review
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Rated 5 out of 5 stars

Status bass

I have recently traded a bass with BassBros and it couldn’t have gone any smoother. I had great communication with Will from start to finish and a fantastic courier service. I wouldn’t hesitate you use BassBros again they were an absolute pleasure to deal with.

November 24, 2023
Unprompted review
Rated 5 out of 5 stars

Good experience

Good experience. Showroom was a little out of the way, but they had a nice space with a large collection of basses. Had plently of time to try stuff out without being pressured and was given a good price on a part exchange. Would buy from again.

November 25, 2023
Unprompted review
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Rated 5 out of 5 stars

Top Bass Experience

I bought a bass guitar, a bass amp and a bass speaker from Bass Bros and also sold a bass guitar on commission via them. Throughout all of these transactions I was impressed with the knowledge, professionalism and trustworthiness of Will. They have a fantastic stock of top quality basses and offer a bespoke service to buying and trying them. Nothing is too much trouble....I would recommend Bass Bros to any serious bass player. Thanks for all of your help.

October 11, 2023
Unprompted review
Rated 5 out of 5 stars

BassBros - one of the best places around

I’ve used Will at BassBros for quite a few transactions - both buying and selling. He’s quite simply one of the best around. Insanely helpful. I’ve had absolutely zero concerns with dealing with him. Purchased basses come well packed and sent quick, sold ones are paid for insanely fast and shipping arranged to suit. Bassbros are the first place I will look when I’m wanting something new or different. I do not want to even consider how much I’ve spent there! :)

May 5, 2023
Unprompted review
Rated 5 out of 5 stars

Bringing a boutique experience to buying basses.

I've bought two basses from Bass Bros now, A Zon two weeks a go, and a Stingray last year. On both occasions it was great. Both were very well set up (and further set ups are available if required). They have succeeded in making a trip there an "experience" like you'd get at a high end boutique. It's probable you could be spending a lot of money so the effort to make it feel special is very appreciated. It really is a nice place to be. Will is really friendly, down to earth, and really knows his stuff (a monster player too), and as it's appointment only you get their full attention.

They were very easy to contact, I've used phone, text, and Facebook messenger and they respond to all very quickly, and they are very flexible with appointment times.

November 25, 2023
Unprompted review
Rated 5 out of 5 stars

Bassbros

Ordered a USA 60's P Bass reissue online. Price was reasonable, and the bass arrived in very good condition.

There was a bit of confusion around the personalised setup service they offer. I assumed someone would get in touch after placing the order to discuss my requirements. This isn't the case - you actually need to clearly state your preferences in the notes when ordering. I raised this with Will after receiving the bass. He was very helpful and managed to put things right straight away.

Very happy with my purchase and the service received. There's lots of other nice basses in stock too, so no doubt I'll be a returning customer.

November 16, 2023
Unprompted review
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Rated 5 out of 5 stars

Very happy with the service from…

Very happy with the service from BassBros. Will, was quick to respond to all emails, and delivered on everything that was promised. The bass was as described online, and well packaged upon delivery. Great experience all round.

September 19, 2023
Unprompted review
Rated 5 out of 5 stars

Highly Recommend

Just received my 2021 Stingray Special from Will. What a piece of art! Delivered the next working day and set up perfectly. Absolutely amazing service. 11/10

September 16, 2023
Unprompted review
Rated 5 out of 5 stars

Nice Guys

Great communication, fantastic bass and a fast delivery - would definitely go back again.

September 15, 2023
Unprompted review

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