Bazta.com Reviews 

1,230
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about unexpected monthly memberships and clarity issues during checkout. People also experienced unexpected recurring charges on their personal bank statements and occasionally received incorrect items or wrong colors in the mail. Though some customers faced issues with subscriptions, a few reviewers were happy with the quality of the products and mentioned that deliveries arrived safely and on time. Consumers also noted that the initial ordering process was very straightforward and company communication was quite helpful when placing purchases online.

What people talk about most

Subscription

Customers consistently note negative experiences with subscription services, reporting that they were... See more

Product

Reviewers highlight ambiguous aspects of product purchases, with opinions varying widely among consumers.... See more

Order

Users describe negative interactions with order processes, frequently highlighting unexpected recurring fees.... See more

Payment

People report negative experiences with payment, highlighting unexpected subscription fees charged monthly.... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing frustration over unexpected monthly... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I’m sent a reminder to leave feedback on a parcel that wasn’t delivered with the following information: Delivery failed – size or unexpected issue. Three days later I have no update, as it’s... See more

Rated 1 out of 5 stars

Fraudcompany! They have been charging me double "membership" for several months! Noticed and cancelled my membership in january. Since then I have been trying to get my money back, but it seems hopele... See more


Company details


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2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 3% of negative reviews

Typically replies within 1 week

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2.4

All reviews

(1,230)

442 reviews in the last 12 months

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Rated 1 out of 5 stars

I ordered 54 toilet rolls and at first…

I ordered 54 toilet rolls and at first I was pleased with the service I received but on last checking my bank account found out the besides paying 17.20 for these toilet rolls a charge of 9.95 was put through two weeks later. I had ordered nothing but the toilet rolls so be careful as without my purchase another invoice was put though and if I hadn’t been checking my bank purchases, I may not have discovered this. I will not be ordering anything from this company again - be careful if you do!

May 5, 2026
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Rated 1 out of 5 stars

If I could give 0 I would

If I could give 0 I would . Delivered wet packs of washing powder , the outside box was dry ! so obviously packed wet .Emailed them and sent pics , they asked if the powder was ok , well obviously not .Mailed again asking for returns label and why they were taking £9.95 from my bank as I didn’t sign up for a subscription, no reply . Now they have taken another £9.95 . I went on the site as advised by my bank and found membership link and cancelled so hopefully no more payments. I will also block them when this payment is no longer pending, as bank can’t block whilst a payment is pending . So cheap soap powder turned out to be very expensive and not usable . AVOID AVOID AVOID . Just a scam

April 4, 2026
Unprompted review
Rated 1 out of 5 stars

What a dodgy site - bunch of scammers

What a dodgy site. Made a purchase. No update on where it is. I've sent multiple emails. I have filled in the form on their site. Nothing. Money gone, applied for a refund via credit card. Dont shop on their site unless you want to get scammed.

May 20, 2026
Unprompted review
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Rated 1 out of 5 stars

DO NOT USE UNDER ANY CIRCUMSTANCES

I ordered some washing up liquid that I can't get hold of in the UK so had already paid £15 for five bottles
A few weeks later whilst I was sat by my dying mothers bedside , I got the notification that the membership payment that they had signed me up fur without me knowing had been taken
I had to leave my mam's beside to be on the phone to my credit card company as I know I hadn't authorised the payment and when I came back my mother was gone
These are a disgusting company who are profiteering from thieving from people without their knowledge
I sincerely hope that no one ever ever ever buys from them again and that the company is fined heavily and forced to close
It should not be allowed to operate this way and I will never forgive this company for what they stole from me

May 16, 2026
Unprompted review
Rated 1 out of 5 stars

I got scammed like many others.

I got scammed like many others.
I purchased a toy for my son that then automatically subscribed me to their monthly £9.95 subscription service.
I did not see this anywhere during the checkout process.

After looking back through emails I can see membership conditions, 3 page lengths down in the terms and conditions

‘ The first time the customer makes a purchase with Bazta, a membership will be added to their shopping basket. The membership fee is £9.95 incl. VAT per month and will be withdrawn from the customer’s credit or debit card each month’

No-one is expecting to read terms and conditions when making a small purchase

March 25, 2026
Unprompted review
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Rated 1 out of 5 stars

They try to take unauthorised payments

Terrible. Tried to take money off my credit card illegally. I never subscribed to this company and they operate a scam pretending customers are subscribing by purchasing an item. Never use this company

March 21, 2026
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Rated 1 out of 5 stars

Do not buy from Bazra as a scam company…

Do not buy from Bazra as a scam company don’t be fooled by great prices as I never received my order and still no refund but they was quick to take 9.95 membership fee and my total amount of order. 😡 worst company I’ve ever come across

April 3, 2026
Unprompted review
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Rated 1 out of 5 stars

Fraudulent- hidden subscription

Fraudulent- they sign you up for a subscription that you don’t consent to, and then make it difficult to cancel- no confirmation message of your cancellation or ability to see on your profile that the subscription is cancelled - absolutely predatory behaviour that is tricking a lot of people. Don’t buy!

April 20, 2026
Unprompted review

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