Bazta.com Reviews 

1,230
TrustScore 2.5 out of 5

2.4

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Review summary

Created with AI, based on recent reviews

Considering 208 reviews, most reviewers were unhappy with their experience overall. Customers frequently complained about unexpected monthly memberships and clarity issues during checkout. People also experienced unexpected recurring charges on their personal bank statements and occasionally received incorrect items or wrong colors in the mail. Though some customers faced issues with subscriptions, a few reviewers were happy with the quality of the products and mentioned that deliveries arrived safely and on time. Consumers also noted that the initial ordering process was very straightforward and company communication was quite helpful when placing purchases online.

What people talk about most

Subscription

Customers consistently note negative experiences with subscription services, reporting that they were... See more

Product

Reviewers highlight ambiguous aspects of product purchases, with opinions varying widely among consumers.... See more

Order

Users describe negative interactions with order processes, frequently highlighting unexpected recurring fees.... See more

Payment

People report negative experiences with payment, highlighting unexpected subscription fees charged monthly.... See more

Price

Reviewers mention ambiguous feedback about price, with many expressing frustration over unexpected monthly... See more

Reviews shaping this summary

Rated 2 out of 5 stars

I’m sent a reminder to leave feedback on a parcel that wasn’t delivered with the following information: Delivery failed – size or unexpected issue. Three days later I have no update, as it’s... See more

Rated 1 out of 5 stars

Fraudcompany! They have been charging me double "membership" for several months! Noticed and cancelled my membership in january. Since then I have been trying to get my money back, but it seems hopele... See more


Company details


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2.4

Poor

TrustScore 2.5 out of 5

1K reviews

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Asks customers to review

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Replied to 3% of negative reviews

Typically replies within 1 week

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2.4

All reviews

(1,230)

442 reviews in the last 12 months

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Rated 5 out of 5 stars

Very good, only be warned about the subscription

Very good. No issues, prompt dispatch and very quick delivery given comong to the UK from Denmark! Items as expected too.
The only thing id note is that it wasnt clear that id be signed up to a subscription as it was written only in small print amd only found out by checking reviews for Bazta post ordering. This should be made clear and upfront before signing up really. Otherwise no concerns or complaints :)

June 21, 2026
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Rated 1 out of 5 stars

STOP……

STOP……. Please don’t order from this site. You won’t receive what you paid for and will be charged a subscription. They don’t know the meaning of customer care. They are so rude and you will be paying for it. PLEASE PLEASE DONT ORDER FROM THEM

June 26, 2026
Unprompted review
Rated 5 out of 5 stars

Thank you so much for the items I…

Thank you so much for the items I ordered they came in a perfect collection and all the items are a top quality..
I think it's unfair about a lot of your customers are giving negative reviews because they don't know how to cancel the subscription.. me and Mrs would Definitely buy again

June 21, 2026
Unprompted review
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Rated 1 out of 5 stars

Scammers

Bought one item and then received a second charge from them about 14 days later. Turns out they sign you up for a paid membership (£9.95) when you buy anything. They deliberately make this unclear. Scammers.

June 16, 2026
Unprompted review
Rated 1 out of 5 stars

Was not made clear that when purchasing…

Was not made clear that when purchasing for the first time you are automatically set up for a membership resulting in monthly payments of 9.95. No email confirmation of this from the company, only the invoice for the item. Be aware!!

April 30, 2026
Rated 1 out of 5 stars

Lure you to a membership/subscription

I ordered a perfume at a reasonable price. I was happy with the product and the service until I got charged SEK 189 more on my card after 14 days of my early order.
After reading on the website, I concluded that I was misled into a membership that I was not aware of and that I did not get any notification of by writing. I tried to sign in to my account, but I could not! I emailed the customer service requesting a refund and to cancel my membership, but I have not received any reply yet or any confirmation email of my request!

May 30, 2026
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Rated 1 out of 5 stars

Bad, badder, the baddest

I ordered a hair dye from Bazta as it seemed a good price.
After around 2 weeks I received the order with the complete wrong dye/ colour.
So I contacted them, up to now 3 times to either get the right colour or s refund. After several attempts contacting them, still did not hear anything. Unfortunately they did not offer PayPal so I had to pay with card. No contact and I have the trouble getting my money back. I hope it's not lost. Not happ here.
Not recommended at all.
!!

June 10, 2026
Unprompted review
Rated 1 out of 5 stars

NOT RECOMENDED!!!!

NOT RECOMENDED!!!!
Be careful doing shopping with them.
By default you agree for subscription!!!
I have already been debited twice - each month - for 14,95 euro!!!!
This practice should punished!!!

June 12, 2026
Unprompted review
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Rated 1 out of 5 stars

It was ok until I got 184 sek taken…

It was ok until I got 184 sek taken even month mon my account. after searching it seems the fact to buy something from this site automatically apply you to a prime offer which make you pay 184 sek forever... i had to close my account to stop that as it was impossible to find any way to cancel this prime subscription. no mail, no site, no phone number... pure scam..

December 27, 2025
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Rated 1 out of 5 stars

Beware - subscription fees hidden in the depths of the Terms & Conditions

No issue at all with the price, communication, speed of delivery and quality of product (children's toy). All absolutely fine.
However, to find a subscription charge hidden in the depth's of the T&C's is unacceptable. Customers should be given clear information up front about this monthly charge prior to deciding whether or not to purchase.
Wish I'd read the Trustpilot reviews before placing my order!

May 24, 2026
Unprompted review
Rated 1 out of 5 stars

Poor communication when purchasing

Poor communication when purchasing. And yes the subscription is hidden in the T&C's but not obvious at the point of purchase. I believe this company needs to be more explicit to save vulnerable people like me getting conned. I spent £6, got charged monthly subscription since Feb. Due to my chemo I've not been well enough to go over my statements till now otherwise I would still be getting ripped off. If the was minus stars that's what I'd select.

May 27, 2026
Unprompted review

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