BBQ Spit Rotisseries Reviews 3,474

TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the helpfulness of the staff and their commitment to standing by their products, even resolving issues like damaged items quickly and efficiently. Many people appreciate the fast and prompt delivery, often receiving their orders much sooner than expected, sometimes even overnight or on the same day. The products themselves are consistently described as high quality, easy to use, and performing flawlessly, with many reviewers expressing satisfaction with their purchases and the results achieved. However, some customers experienced issues with delivery services, noting delays and problems with packages being lost by certain couriers. A few other people also felt that the quality assurance could be better, citing concerns about lopsided parts or products not fitting as expected, and some found certain product designs to be poor or impractical.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as well-built, solid,... See more

Delivery service

Consumers generally report positive experiences with delivery service, frequently highlighting quick and fast... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality of items... See more

Service

Customers had positive experiences with service, frequently highlighting its excellence and efficiency, with... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... See more

Rated 5 out of 5 stars

Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... See more

Rated 5 out of 5 stars

Beyond sensational!!! We could not have been happier with our purchase. We tested the rotisserie out with just one piece of lamb to be sure we had the timing etc right and then launched into a funct... See more

Rated 5 out of 5 stars

I have ordered several items from BBQ Spit including a new BBQ and all accessories. One of the items was a BBQ cover, and after seveal months away I returned to find the cover sun faded and split - af... See more



Company details

  1. Grill Store

About BBQ Spit Rotisseries

Written by the company


BBQSPITROTISSERIES

About us

BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.



Flaming Coals Offset Smoker BBQ

Written by the company

Flaming Coals Offset Smoker BBQ
https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.

Customer service guarantee, 60 day returns, 1-2 year warranties

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind 60 day returns policy on unused products from the date of purchase in case you change your mind 24-hour Monday-Saturday phone support 3 hour response time to emails 9am-5pm Monday-Saturday Online live chat support 9am-5pm Monday-Saturday Fast dispatch within 1 working day (for in-stock items) Assembly videos and user manuals to ensure you get the support you need Online Learning & Support Centre packed full of recipes and how-to guides Our own Facebook community to share ideas, tips, photos etc.

Contact info

BBQ Spit Rotisseries

Creating Lifelong Memories Over Charcoal!


4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Delivery was super quick and the BBQ is…

Delivery was super quick and the BBQ is exactly as described. Have used it for grilling and roasting and the results were fantastic. Highly recommend it.

December 3, 2025
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Lynda! We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers.

Rated 5 out of 5 stars

Meat

They had what i was after!!

December 3, 2025
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

So glad you'd love our product. Thanks for your purchase.

Rated 5 out of 5 stars

Rotisserie cage

Easy transaction, great product

December 1, 2025
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thank you very much Ollie. Glad you're happy!

Rated 3 out of 5 stars

It dosnt actually fix together so it…

It dosnt actually fix together so it stays in 3 pieces and just balances. Am I doing something wrong

December 1, 2025
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Gary,

Thank you for taking the time to share your experience.

We’re sorry to hear that you’ve had some difficulty with the assembly, and we truly appreciate you bringing this to our attention. This pizza attachment kit has been part of our range for years. They're usually straightforward to assemble, so we’re confident there may be a small detail we can help clarify.

We’d be more than happy to assist you in getting everything set up correctly. If you’re able to email us a few photos of how the pizza attachment kit is currently assembled, our team can take a closer look and guide you through it step by step.

Your customer experience is very important to us, and we want to ensure you’re able to enjoy the pizza attachment kit as intended and have fun cooking.

We’ll be reaching out via email shortly and look forward to resolving this for you.

Kind Regards,
Jade D.
BBQ Spit Rotisseries

Rated 5 out of 5 stars

Prompt delivery

Prompt delivery, high quality product, excellent service!

December 1, 2025
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks Karen! Comments like these make us love what we do. Enjoy!

Rated 4 out of 5 stars

Satisfied customer

I am very happy with the products purchased, they were up to my expectations, but I found the postage rather expensive.

December 1, 2025
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks for the feedback on postage costs. We always aim to keep rates as competitive as possible based on size and location, and we really appreciate your support. We look forward to serving you again.

Rated 5 out of 5 stars

Love it

Love it, and I love the fact that customer satisfaction is paramount for BBQ Spit Rotisseries and that is why I'm a regular customer. They have great prices and provide advice for all BBQ needs.

December 29, 2025
Unprompted review
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Thanks so much for the fantastic review and your continued support, we really appreciate it. Customer satisfaction is what drives us, and we’re glad to be part of your BBQ setup. Happy grilling!

Rated 5 out of 5 stars

Cant beat them!

Cant beat them!
Bought a good amount of stuff through these guys and im in the their BBQ community. Wont get a better experience

November 3, 2025
Rated 3 out of 5 stars

Just because it’s on TV shows it doesn’t…

The concept is good in trying to reduce fat /oil flare ups, however the flare up is what enhances the flavour both from the charcoal and burning fat/oil. This is easily achieved by having a small spray water bottle handy to control the flare ups.
Also the QA could be better as the wires that lift / lower the parilla where not locked at the same length causing the parilla to be lopsided.
I’ll still be using the overall assembly but having a standard grill made with round bars instead of the V channel SS.

October 2, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look