BBQ Spit Rotisseries Reviews 3,474

TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 145 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the excellent service, highlighting the helpfulness of the staff and their commitment to standing by their products, even resolving issues like damaged items quickly and efficiently. Many people appreciate the fast and prompt delivery, often receiving their orders much sooner than expected, sometimes even overnight or on the same day. The products themselves are consistently described as high quality, easy to use, and performing flawlessly, with many reviewers expressing satisfaction with their purchases and the results achieved. However, some customers experienced issues with delivery services, noting delays and problems with packages being lost by certain couriers. A few other people also felt that the quality assurance could be better, citing concerns about lopsided parts or products not fitting as expected, and some found certain product designs to be poor or impractical.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as well-built, solid,... See more

Delivery service

Consumers generally report positive experiences with delivery service, frequently highlighting quick and fast... See more

Quality

Clients share positive opinions on quality, with many reviewers praising the excellent quality of items... See more

Service

Customers had positive experiences with service, frequently highlighting its excellence and efficiency, with... See more

Order

Reviewers highlight positive aspects of order, often praising the ease of the ordering process and the prompt... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... See more

Rated 5 out of 5 stars

Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... See more

Rated 5 out of 5 stars

Beyond sensational!!! We could not have been happier with our purchase. We tested the rotisserie out with just one piece of lamb to be sure we had the timing etc right and then launched into a funct... See more

Rated 5 out of 5 stars

I have ordered several items from BBQ Spit including a new BBQ and all accessories. One of the items was a BBQ cover, and after seveal months away I returned to find the cover sun faded and split - af... See more



Company details

  1. Grill Store

About BBQ Spit Rotisseries

Written by the company


BBQSPITROTISSERIES

About us

BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.



Flaming Coals Offset Smoker BBQ

Written by the company

Flaming Coals Offset Smoker BBQ
https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.

Customer service guarantee, 60 day returns, 1-2 year warranties

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind 60 day returns policy on unused products from the date of purchase in case you change your mind 24-hour Monday-Saturday phone support 3 hour response time to emails 9am-5pm Monday-Saturday Online live chat support 9am-5pm Monday-Saturday Fast dispatch within 1 working day (for in-stock items) Assembly videos and user manuals to ensure you get the support you need Online Learning & Support Centre packed full of recipes and how-to guides Our own Facebook community to share ideas, tips, photos etc.

Contact info

BBQ Spit Rotisseries

Creating Lifelong Memories Over Charcoal!


4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 3 out of 5 stars

Only reason im given 3 stars is i…

Only reason im given 3 stars is i havent received any updates on postage and the tracking doesn't work

October 10, 2025
BBQ Spit Rotisseries logo

Reply from BBQ Spit Rotisseries

Hi Corey,

We’re really sorry to hear that you haven’t received your order yet. We understand how frustrating this must be. After checking into the situation, one of our customer service team members has confirmed that your order has been ready for collection at WASLEYS LPO since the 13th of October.

We hope this clears things up, but please don’t hesitate to reach out if you need any further assistance or have additional concerns. We’re here to help!

Warm regards,
BBQ Spit Rotisseries

Rated 5 out of 5 stars

Excellent

Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago and gifted this recent one to a friend who didn't have one on his farm. The original one still works great. This new version has many improvements which is excellent to see. A great company with customer service levels all too rare these days

September 16, 2025
Rated 5 out of 5 stars

Stand by their products

I have ordered several items from BBQ Spit including a new BBQ and all accessories. One of the items was a BBQ cover, and after seveal months away I returned to find the cover sun faded and split - after 10 months. I enquired and sent pics and the helpfull people at BBQ Spit quickly dispatched a new cover at no cost to me. Its great to see people stand by their products and deliver great service - well done!.

September 9, 2025

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