BBQ Spit Rotisseries Reviews 

3,481
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 137 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the quick delivery and efficient service, often receiving their orders within days, sometimes even hours, of placing them. Many highlight the high quality of the products, noting their durability and excellent performance, even after years of use. Reviewers also appreciate the personalized and helpful customer service, with staff going above and beyond to resolve issues and provide guidance. However, some customers experienced issues with delivery, mentioning lost packages or delays due to courier services. A few also noted concerns about product design, such as a hot plate not fitting their BBQ as expected, or a pizza oven's lip making it difficult to use.

What people talk about most

Product

Reviewers mention positive feedback about product quality, with many describing items as well-built, solid,... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the speed and efficiency.... See more

Service

Clients share positive opinions on service, with many reviewers consistently praising the excellent and quick... See more

Quality

Customers consistently note positive experiences with quality, praising items as well-built, durable, and... See more

Order

Users describe positive interactions with the ordering process, highlighting the ease of online ordering and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... See more

Rated 5 out of 5 stars

Excellent. Problem with the delivery rectified overnight before the long weekend. We overloaded it with an oversized pig and it performed flawlessly. I bought my first setup from these guys 10yrs ago... See more

Rated 5 out of 5 stars

Beyond sensational!!! We could not have been happier with our purchase. We tested the rotisserie out with just one piece of lamb to be sure we had the timing etc right and then launched into a funct... See more

Rated 5 out of 5 stars

I have ordered several items from BBQ Spit including a new BBQ and all accessories. One of the items was a BBQ cover, and after seveal months away I returned to find the cover sun faded and split - af... See more



Company details

  1. Grill Store

About BBQ Spit Rotisseries

Written by the company


BBQSPITROTISSERIES

About us

BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.



Flaming Coals Offset Smoker BBQ

Written by the company

Flaming Coals Offset Smoker BBQ
https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.

Customer service guarantee, 60 day returns, 1-2 year warranties

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies

When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind 60 day returns policy on unused products from the date of purchase in case you change your mind 24-hour Monday-Saturday phone support 3 hour response time to emails 9am-5pm Monday-Saturday Online live chat support 9am-5pm Monday-Saturday Fast dispatch within 1 working day (for in-stock items) Assembly videos and user manuals to ensure you get the support you need Online Learning & Support Centre packed full of recipes and how-to guides Our own Facebook community to share ideas, tips, photos etc.

Contact info

BBQ Spit Rotisseries

Create Lifelong Memories Over Charcoal!

4.7

Excellent

TrustScore 4.5 out of 5

3K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 66% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(3,481)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply outstanding

Tried my sister's warthog on a very blunt pocket knife and it did an excellent job so I got straight on the internet and bought one.BSR had the best price and the fastest delivery. It was late afternoon when I placed my order but was still sent that day

September 4, 2025
Rated 5 out of 5 stars

Great Product

I ordered and received a round BBQ hot plate to fit my Webber kettle. It is very high in quality and it took me some time searching for the right hot plate to suit my BBQ. The delivery was excellent with good tracking and correspondence from the business. Would be happy to buy from them again.

September 1, 2025
Rated 5 out of 5 stars

Outstanding service. Would recommend!

Ordered a last minute Father’s Day gift and was skeptical as to whether it would be delivered in time. For reference, I ordered Thursday afternoon and needed it delivered by Sunday morning. I had asked the customer care team online via web chat whether they thought it’d come in time, or if there was anything I could do to get the order to be delivered in time. A very kind customer service representative advised me that I would likely receive the item in time if I ordered through express shipping, but I understood that there wasn’t much they could do once the item was with Aus Post. Nevertheless, 24 hours later, the item has been delivered! Well in advance of the deadline. In great condition, exactly what I wanted. Couldn’t be more pleased with the service from these guys.

September 4, 2025
Rated 5 out of 5 stars

Charcoal tray.

Very happy with the quality and quick delivery i recommend spit rotisserie to anyone looking for good quality products 👍.

September 3, 2025
Rated 5 out of 5 stars

Beyond sensational!!

Beyond sensational!!! We could not have been happier with our purchase. We tested the rotisserie out with just one piece of lamb to be sure we had the timing etc right and then launched into a function at home for 30 friends, two pieces of lamb, a piece of pork, piece of beef and chicken. Everything cooked to perfection with barely a poke with the tongs from us. If you have been thinking about getting one, just do it!

August 12, 2025

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