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Rated 5 out of 5 stars

Great buying experience from Jack Taylor based in Bury. A used 20 plate Seat Arona turned out like a new car on collection. Just returned to pick up personalised plates which were supplied at no cost... See more

Company replied

Rated 1 out of 5 stars

Avoid BCC bury. We were sold a 21 plate, used hyundai EV at an extortionate price. Around 18 months later, the value of the car has dropped a ridiculous £16,000 in value. Cars do not depreciate... See more

Company replied

Rated 5 out of 5 stars

I recently purchased a used car from Deon, what can I say... he went above and beyond from the moment we first spoke on the phone to deliver the BEST new car experience that I have ever received. The... See more

Company replied

Rated 5 out of 5 stars

I've just bought my used VW T-Cross from BCC. I'd been to a few places and found everyone at BCC really helpful (not like the "pushy salesmen" we women have to suffer sometimes mansplaining things t... See more

Company replied

Company details

  1. Hyundai Dealer
  2. Mechanic
  3. Motor Vehicle Dealer
  4. Oil Change Service
  5. Used Car Dealer
  6. Vehicle Inspection

Written by the company

BCC Hyundai - Bury is a family owned business, serving our customers for over 40 years, throughout the North West. We are an approved Hyundai dealer offering the full range of new and used Hyundai models. We also offer a wide range of pre-owned vehicles from other manufacturers.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

25 reviews

5-star
4-star
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1-star

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Rated 5 out of 5 stars

I initially believed I had secured a…

I initially believed I had secured a fantastic bargain, but unfortunately, that wasn't the case. With positive expectations, I purchased a vehicle from this dealership. They assured me that the exterior had undergone machine polishing, yet it arrived marred with scratches. Similarly, the engine was supposed to be steam cleaned, but it came covered in grease, oil, and dirt.To make matters worse, they claimed my car was too old to sell, only to list it on their website the following day at £2.5k more than their offer to me.Additionally, the warranty seems utterly ineffective and lacking in any real value.

February 13, 2026
Unprompted review
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Rated 3 out of 5 stars

Unimpressed 🙄

Thought I was getting a good deal , but as it turns out i was wrong 😕

Bought a car from this dealer with good intentions, was told the Bodywork had been machine polished ( was full of scratches) and also that the engine would be steam cleaned, however it arrived full of grease, oil and dirt.!

And to add to insult was told my car was too old, and they wouldn't sell it, but day after, was on their website £2.5k more than they offered me.

Also turns out that the warranty isn't worth the paper it's written on !!

October 9, 2024
Unprompted review
Rated 5 out of 5 stars

Great buying experience from Jack…

Great buying experience from Jack Taylor based in Bury. A used 20 plate Seat Arona turned out like a new car on collection. Just returned to pick up personalised plates which were supplied at no cost. BCC go out to win customers and future recommendations. Well done.

September 6, 2024
Unprompted review
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Reply from BCC Cars

I'm pleased Jack looked after you so well. Your Arona looked fantastic. Thank you for recommending us. Take care, Simon

Rated 5 out of 5 stars

Thanks a lot for the help getting my…

Thanks a lot for the help getting my car. Connie was really helpfully. Thank you.
Made a phone call went there and I was sorted.
Thanks guys

September 16, 2024
Unprompted review
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Reply from BCC Cars

I'll mention your review to Connie. It's much appreciated. Hope to see you again, Simon and team :-)

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Rated 5 out of 5 stars

Brilliant service absolutly recommend this place

I was dealt with by Connie she was great, it was a tough ride getting my car and Connie stayed with me all the way through, she was polite, concientious in her job, and always there for me, absolute great service she couldnt do enough to help me, thoughly recommend her i am so grateful for her help 100% to Connie for the service she provided me

September 9, 2024
Unprompted review
BCC Cars logo

Reply from BCC Cars

Thank you for your kind review. Connie has only been with us circa 4 weeks and it's good hearing she's providing an excellent service. I'll mention this review to Connie. Take care, Simon

Rated 5 out of 5 stars

5 Star Service

I recently purchased a used car from Deon, what can I say... he went above and beyond from the moment we first spoke on the phone to deliver the BEST new car experience that I have ever received.
The entire team and General Manager Simon are just great down to earth people and I would not hesitate to recommend them to everybody that I know.

August 3, 2024
Unprompted review
BCC Cars logo

Reply from BCC Cars

Thank you for taking time to write a review. It's much appreciated! It's nice to see our hard work doesn't go unnoticed. Thank you for the personal mention :-). Take care, Simon

Rated 4 out of 5 stars

Suzuki swift

I Recently purchased a Suzuki Swift from BCC cars - I was impressed with the selection of other used cars ( non Hyundai ) they had on their forecourt. I had an issue with a vibration at certain speeds which they kindly investigated at their own cost . I also had the pleasure of being in contact with everyone at BCC from Mike , Simon and Matthew /Ryan - they were all very helpful but particularly Mike Holt the chairman who was very understanding of my situation and is a great representative of the company . Simon the general manager also had a good knowledge of cars and I can see how the combination of skill sets leads to a successful company - keep up the good work

May 22, 2024
Unprompted review
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Reply from BCC Cars

Thank you for your review. I'm glad we could resolve the issues with your car and I appreciate you being fair whilst we came to a resolution. Take care, Simon

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Rated 5 out of 5 stars

Brilliant help from Deon at BCC

I've just bought my used VW T-Cross from BCC. I'd been to a few places and found everyone at BCC really helpful (not like the "pushy salesmen" we women have to suffer sometimes mansplaining things to us).
Deon was super helpful and a minor issue after I bought the vehicle was dealt with very swiftly.
I have no hesitation in recommending both Deon & BCC.

May 29, 2024
Unprompted review
BCC Cars logo

Reply from BCC Cars

Thank you for your review. It was good meeting you and thank you again for your kind words, regarding how we conduct business here at BCC. Hope to see you again the future, Simon.

Rated 5 out of 5 stars

Bought my new Nissan qashqai

Bought my new Nissan qashqai. Really happy with the service provided. We were greeted straight away by a young gentleman called Matthew Crane, when we arrived and he immediately organised a test drive for us. I was so comfortable as no one was sent with us during the test drive as that would have stressed me out. Matthew then helped us with the deal on our purchase. I was impressed because the staff were very helpful and relaxed - not pushy!! Love my new car!!!!! Thank you to the team! I would definitely recommend this car garage👍

May 11, 2024
Unprompted review
BCC Cars logo

Reply from BCC Cars

Thank you for your review. I'm happy to hear you found my team helpful and relaxed. They try their best to make every visit a happy one. Thank you again for your business. Take care, Simon

Rated 5 out of 5 stars

Brilliant service from Simon and his…

Brilliant service from Simon and his team. We travelled from Yorkshire to purchase a car from this garage after my friend recommended them. Great service from start to finish, Deon was very helpful throughout. Quality cars at great prices and the customer service is amazing. We would definitely recommend this garage and we look forward to purchasing our next car from you in the future.

February 23, 2024
Unprompted review
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Reply from BCC Cars

It was great meeting you all the other day. I hope you enjoy your new car and thank you for the review. Simon :-)

Rated 5 out of 5 stars

Recent visit to Hyundai bury for my…

Recent visit to Hyundai bury for my cars service. All the staff were very helpful, there was a small problem, however due to excellent communication within all the departments it was soon sorted out. I highly recommend using this garage.

February 21, 2024
Unprompted review
BCC Cars logo

Reply from BCC Cars

Thank you for your review. Look forward to seeing you again next year.

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Rated 1 out of 5 stars

Avoid BCC bury

Avoid BCC bury. We were sold a 21 plate, used hyundai EV at an extortionate price. Around 18 months later, the value of the car has dropped a ridiculous £16,000 in value.

Cars do not depreciate this much unless they are oversold to begin with. Other hyundai dealers in the area are shocked and advised us to avoid BCC in the future.

We put a lot of cash into the sale and that has been completely decimated! We may have well lit a pile of cash on fire and walked away.

February 28, 2023
Unprompted review
BCC Cars logo

Reply from BCC Cars

I have tried to explain the market place and been as polite as I can be. I understand your frustration with the depreciation that has taken place. The market has shifted allot in the last 1.5 years. I do feel your review is unfair... I have spoken via email and telephone about the residual values in the UK. Unfortunately, BCC cannot control the used car market and the ups / downs that take place in the UK, affecting the market - I wish we could. Your vehicle was not oversold/priced high - all our cars are checked to the market weekly. You wouldn't have purchased your vehicle had it been overpriced the time. Sorry we cannot help further. Take care, Simon

Rated 5 out of 5 stars

Kieran Menzies is a credit to BCC and a…

Kieran Menzies is a credit to BCC and a true professional. Car purchased with ease and Kieran led every step of the way, whole heartedly recommend and will be back again....................

January 26, 2024
Unprompted review
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Reply from BCC Cars

Thank you for for taking time to share your experience. I've mentioned this to Kieran - he's over the moon! See you again, Simon and team.

Rated 5 out of 5 stars

Had a sevice and two new tyres…

Had a sevice and two new tyres yesterday. Scott on the service desk was brilliant and my courtesy car was only the car of the year

January 9, 2024
Unprompted review
BCC Cars logo

Reply from BCC Cars

Glad we could help and thank you for your review. I hear you enjoyed the Ioniq 6 courtesy car! See you again next year, Simon

Rated 5 out of 5 stars

First time I have met such…

First time I have met such professionals and well mannered technicians.
They have demonstrated Work ethic and moral standards.
Thanks Dave and all
Syed

November 28, 2023
Unprompted review
BCC Cars logo

Reply from BCC Cars

Thank you for you kind review Syed. Dave is over the moon :-)

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Rated 5 out of 5 stars

Very 'Bury' Nice experience 😃

My partner and I recently purchased a car from BCC Cars in Bury on the 9th November. We had first class service from start to finish and my contact Deon was amazing, helped us all the way through the process, very reassuring and then drove the car to us in the Midlands.
its quite a big investment buying a newer car and we felt especially cautious as we travelled 80 miles to see it and test drive. Your not always sure when going to view new/used cars and it being out our area etc, but we had nothing to fear as when we arrived we had a very warm welcome and the car was wonderful, it lived up to the video we were sent and more plus a great test drive.
I have no hesitation whatsoever in recommending BCC Cars and when ready to change for another car will definitely go there first. Thank you Deon... Jackie Kirby

November 5, 2023
Unprompted review
BCC Cars logo

Reply from BCC Cars

Thank you for your kind review. Deon is showing us what the younger generation has to offer to this industry and it's pleasing to see he made your car purchasing journey an enjoyable one. Take care, Simon and Team

Rated 5 out of 5 stars

Provided an excellent service

Provided an excellent service, the staff are always friendly and efficient. The cost is realistic and I wouldn’t hesitate to recommend to others

October 10, 2023
Unprompted review
BCC Cars logo

Reply from BCC Cars

Thank you for your 5 star review. I'm glad you found us friendly and efficient. Hope to see you again next year, Simon and Team

Rated 1 out of 5 stars

sold a car that was not fit for purpose…

sold a car that was not fit for purpose and illegal and even put a full MOT on it which again should not of passed which they knew.

kept my deposit for a scuff on wheels

Avoid buying from this garage.

S Kirkby

August 13, 2023
Unprompted review
BCC Cars logo

Reply from BCC Cars

Thank you for your review. However, this review is not a true reflection of what happened. Although your vehicle was fit for purpose, passed our safety/quality checks, passed a third party MOT and carried a warranty, we still offered a full refund after 4 months of use, less any damage you had caused. Not many retailers would offer such a resolution. We want our customers to be happy and enjoy driving their pride and joy. I am sorry that on this occasion, this didn't take place. Kind regards, Simon, General Manager.

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