BDroppy Reviews 

389
TrustScore 2.5 out of 5

2.5

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Rated 2 out of 5 stars

Products are nice but old (outlet)collection, delivery is fast. But they're still charging monthly fee even after cancellation. You can not find anywhere in your dashboard how to unsubscribe or... See more

Rated 5 out of 5 stars

Very fast growing tool. Some issues on first release, but now really good selling partner. I'm using Woocommerce plugin and I'm really interested in new Shopify module that they says will be ready in... See more

Rated 4 out of 5 stars

Timeliness of shipments remains the biggest problem. Often times, orders are not shipped the next day, then 3 orders are shipped simultaneously. It's hard to control. It's nice that the subscription h... See more

Company replied

Rated 1 out of 5 stars

I need to renew my subscription, but I haven’t received any response despite sending 6–7 emails. This is extremely frustrating and disappointing.

Company details

  1. e-Commerce Agency
  2. Clothing Wholesaler
  3. Fashion Accessories Store
  4. Software Company
  5. Warehouse store

Written by the company

BDroppy is the high-end fashion marketplace where customers, retailers, and suppliers find the best buying and selling conditions. As a signed fashion dropshipping supplier, BDroppy redefines the online commerce landscape, enabling entrepreneurs to showcase and sell authentic designer clothing without worries about inventory or shipping. With an extensive catalog encompassing over 120 prestigious brands and a myriad of fashion products, BDroppy empowers sellers to curate their offerings. The platform takes on the responsibility of managing operational complexities, allowing sellers to focus solely on their entrepreneurial vision. A singular, comprehensive dashboard streamlines management, ensuring a seamless experience. BDroppy's innovative approach revolutionizes dropshipping, providing an accessible path for aspiring entrepreneurs to thrive in the competitive fashion industry. With BDroppy as a partner, navigating the intricacies of online commerce becomes an effortless journey toward success.


Contact info

2.5

Poor

TrustScore 2.5 out of 5

389 reviews

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2.5

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(389)

13 reviews in the last 12 months

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Rated 1 out of 5 stars

Do not use the company they are con…

Do not use the company they are con artist, take your money and hardly hear back from them ! They got my eBay store closed down now have lost my store.

December 13, 2020
Unprompted review
BDroppy logo

Reply from BDroppy

Dear Sam,

We have carefully analyzed all correspondence between you and our support department.

Several times we have replied to your emails asking you to provide us with specific information on which the issue was, but we have never received an exhaustive reply.

If eBay asks for certificates, we provide all the necessary certificates to prove the authenticity of our products and the right to resell them online.
Our shipments are precise and punctual so even on this point we do not believe you may have had any problems.

We have other clients selling on Ebay, so these are not the reasons of the closure of your shop.

Not knowing the nature of the problem you have had, we can only advise you to write a sufficiently exhaustiv email to contact@bdroppy.com to receive the support you need.

Best Regards

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Rated 1 out of 5 stars

Bad experience overall

Unfortunately, I have to echo so many other reviews about bdroppy. Whilst the solution seems simple enough, there have been a plethora of issues since I first signed up. I would highly recommend that you do not go with this service, as there are several other companies offering dropshipping of designer products which are a much smoother option.

Issues I have had include: a horrendous website which whilst being delivered according to their T&C's, doesn't actually function for my customers and is therefore utterly useless. Loading times are slow with hours at a time of "Timed-out" access. Having spoken to web developers who have analysed the website since, there is a long list of back-end issues which should have been addressed during development but have clearly been left to me to try and sort out. Any attempt to get help on these issues results in them washing their hands of the issue and being told to hire someone else to fix the mess bdroppy created.

The plugin does not update properly - I select certain types of items I want to sell and for some reason it consistently reverts to including other items which I clearly did not select. There are definitely glitches in their own catalogue development and this carries through to the turnkey solution. Some items are out of stock and are shown as "in stock", other items do not update properly with images and prices not coming through to the plugin properly.

Whilst response times have largely been in-line with the stated offering, some have been up to a week waiting for a response. They do not offer telephone support as part of the standard package. Compared to many other businesses, their response rate is slow and limited.

A careful reading of the T&C's states that they reserve the right to contact your end customer directly (which is extremely strange), there is no reason for a dropshipping service to EVER do this. They also state that any money paid to them is non-refundable. I paid for one year upfront - of course I will not be renewing or carrying on any business with them after my year finishes.

There are other services which I have worked with that also offer dropshipping of designer products which are much, much better. They don't provide a turnkey solution but for the sake of setting up my own website, it's a lot easier - I would recommend trying others like Griffati or BrandsGateway etc. Bdroppy is just not worth the effort.

Edit: I did not have a problem with how the site looked. When it loaded, it looked like the demo version. The problem is, within 2 days of website delivery, before I made even one change myself, the website stopped loading and instead gave "Gateway timeout" messages. I did raise the issue with your technical department who said it was not their problem. "Incorrect use by the user" does not apply considering the purpose of the site is to function as a storefront, which it does not do.

The "timeout" issues are so bad that your plugin does not update properly, even when I try to update and I have set the plugin to update automatically to avoid any technical issues.

Section 3 of the T&C preamble clearly states. "It is understood that IDT is free to handle the online and offline sale with end customers directly or through agents, other partners or intermediaries."

I suggest you ensure you are more familiar with your own terms before accusing customers of not reading them properly. It does not say anywhere in your Terms that you would only contact end customers regarding shipping - in any case, there is no need to do so as your customer is the retailer, not the end buyer and any communication bdroppy should have, is only with the retailer.

December 13, 2020
Unprompted review
BDroppy logo

Reply from BDroppy

Dear Customer,

We are sorry to hear that you are not satisfied with our service.

Each site is delivered by us exactly as per DEMO, viewable before purchase on the Bdroppy dashboard https://dash.bdroppy.com/app/turnkey-webstore

The site is always delivered fully functional and it is to be verified that the malfunctions are attributable to Bdroppy or to incorrect use by the user.

Our technical department is always available at the email address contact@bdroppy.com and we remind you that directly from Bdroppy you can access the live chat

The Bdroppy plugin, like any other Plugin, must be kept constantly updated in order not to encounter synchronization problems.

We invite you to carefully read our Terms and Conditions, where it is clearly stated that we never contact end customers and use their data ONLY for shipments.

Therefore, we distrust you from making false claims.

In the hope of being able to re-establish a fruitful collaboration for both,

Best Regards

EDIT: the point 3 refers to end customers that we might have, not end customers of our clients.
We kindly invite you to have a look at the Annexe B: Appointment of the Data Processor:
1.1. The Processor (IDT) will carry out the following activities: management of shipments to the addresses communicated by and on behalf of the Controller (Our Client).
Best regards

Rated 1 out of 5 stars

BDroppy customer support…

Purchased dropeasyplus which include premier website with 24hr support, i had my own domain name so should of been easy. No !! Website set up didnt take long but since set up i have been unable to login to my Domain Control panel to access any files . Now almost 1 week of trying to get customer service and no answer to any emails that i have sent regarding my issues. i used the webpage messenger and after sending messages without reply i did get one saying someone from technical support will contact ASAP - total BS.
The app appears good enough and easy to use but if you get any issues god help you. If i had read the reviews on here before i would not of purchased and saved myself a lot of money. Beware before you buy , there are lots and lots of emails to purchase from them , dont be fooled because after buying your on your own . I would not recommended and i'd suggest look elsewhere if you are going in to this.

December 9, 2020
Unprompted review
BDroppy logo

Reply from BDroppy

Dear Client,
We are sorry that you are not happy with our service.
To answear to all your points:
- the fact that you already had your domain just means that you have an operation that you have to do on your own because you need to redirect your domain to our servers, and this is something that you have to see with your domain provider, unfortunately we can't provide instruction on this because every domain provide has its onw process.
- we invite you to properly check your email because there is no pending communication with your account. None of the communications with you have ever had the timing you declared.
We always recommend to write to contact@bdroppy.comto receive assistance from Monday to Friday from 8.30 to 17.30.
Thanks a lot
Best regards

Rated 1 out of 5 stars

They delivered my website on time but…

They delivered my website on time but with full of error and grammatical mistakes. i went back to them for correction they responded me i have to do it by myself or have to purchase gold support ( 199 EUR ). I paid for gold support . first 15 days service was better but always delay and not satisfied solution. since last 15 days facing site slowness issue no response only auto response. they are checking email but no response. from support team Siawash used to respond properly for first 15 days but now he is also same like Francesca and other staff no response. totally waste of money without proper service. Many technical issue in their platform. since September to Dec its 3 months site is not working properly so cant promote it. whoever is planning to take their subscription be careful their service ( Technical support ) is very poor.

December 8, 2020
Unprompted review
BDroppy logo

Reply from BDroppy

Dear Customer,
We are very sorry that you are not satisfied with our support.
Unfortunately, we have no way of verifying your situation without having your references.
Please contact us at contact@bdroppy.com to be able to solve your problem as soon as possible.

We remind you that Gold Support is a one-shot assistance.
It does not guarantee long-term priority care.

Best Regards

Bdroppy Team

Rated 1 out of 5 stars

PLEASE STAY AWAY IF YOU DONT WANT TO WASTE YOUR MONEY

I wish i had read reviews but when i purchased my website they had not sign up to trust pilot. if trust pilot will even allow they dont deserve even 1 star.i purchased a website from them last year paid a ridiculous amount and this website had basic theme and plug ins and moreover their prices comparing it to the UK was very expensive always comparing their prices to the italian market. customer service was extremely poor because hardly will they reply you and if they do it will be after a 2 or 3 weeks with poor translation from italin to english. further more they had even solve the problem and if you demand they help because it wasn't your fault they claim you have to pay for a service which you have already paid inclusive on the actual price. They fustrated me several times and after a year i got only one sale and even with that i had to top so i didn't get any profit. i would never recommend this bdroppy or brand distribution to anyone. They are scammers who are looking for people to take their money and provide a very poor and bad website for a ridiclous amount. stay away

December 3, 2020
Unprompted review
BDroppy logo

Reply from BDroppy

Dear John,

We are truly sorry that your experience with Bdroppy is not satisfactory.

All our customers can check the catalog and the prices of each product even before purchasing.

Just register on www.bdroppy.com and it's totally free.

Also all our sites can be viewed in DEMO version before the purchase and they are delivered exactly as from the DEMO.

Our Customer Service replies in 7 different languages, without the need to use any automatic translator. I remind you that in addition to the possibility of sending an email to contact@bdroppy.com, you can write at any time in the Live Chat within your personal Bdroppy dashboard.

Certainly our technical department responds free of charge to any malfunction of our responsibility in a quick and efficient way.

We are sorry that with your one sale you have not made any profits, are you sure you have set the correct markups?

If you like, write to us and we will check together.

In the hope of being able to continue the collaboration in a profitable way, we wish you a good day!

Bdroppy Team

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Rated 1 out of 5 stars

A lot of problems and very bad service

I've my site with them since May 2020.
Since then I've had several problems and always has been really dramatic.
In July/August the site was down for 3 weeks waiting for the technical support to fix the problem.
The integration with Amazon account doesn't work properly, so after you must to arrange every listing in Amazon.
BDroppy haven't permission to resell Armani, Timberland, Miss Sixty, Furla and the majority of the brands, so they aren't ables to give you a true certificate that allows you to resell these brands in Amazon.
Is so difficult to communicate with them, you can send, and send, and send emails, they reply after 3 weeks.
FOR YOUR GOOD HEALTH: AVOID BDROPPY & BRANDSDISTRIBUTION!!!!

December 3, 2020
Unprompted review
BDroppy logo

Reply from BDroppy

Dear Marta,

We are very sorry that you are not having a pleasant experience with Bdroppy.

I remind you that many of the services we have provided to you for free, are actually not included in your package and required additional work for us.

The account change you requested to change your billing data took normal technical time and the website was put offline due to the work required.

It was not possible, for our accountability department, to fulfill your invoice request after months from the date of purchase. This is due to the legal regulations in force.

We have the right to resell any brand in our catalog, but your request for a certificate was generic and you did not ask for a specific brand.

As you know, all the various departments are still working for you for free and our customer service is in constant contact with you.

We hope that your experience with Bdroppy will, from now on, be completely satisfactory.

Best Regards

Bdroppy Team

Rated 1 out of 5 stars

Unable to contact

I have been trying to contact Bdroppy for 4 days using the CONTACT form on their site and it simply isn't working properly.
I was looking to set up a new dropshipping business using them but this experience hasn't filled me with confidence. I am left thinking that customer support will be terrible.

November 20, 2020
Unprompted review
BDroppy logo

Reply from BDroppy

Dear John,
thank you very much for your feedback. Your message is very useful for us: our technicians are already working to fix the bug!
We are very sorry that this could have caused an inconvenience and a lack of trust on your part.
Please write to contact@bdroppy.com and we will reply within 24/48 working hours. We are always listening to our customers' feedback and we will be happy to help you in the best possible way!

We are confident that this negative review will soon become a positive 5 star review :)

Kind regards
the BDroppy team

Rated 1 out of 5 stars

I brought a website package

I brought a website package, so that i could start drop shipping with BDroppy. Its been a total waste of time. There have been several issues with the site that were initially resolved. The site continues to give me issues which they resolve and 24 hours later its back to square one with the same issue.( I Email they resolve and 24 hours later the same problem). After going back and forwards with the same problem i requested a refund and was told there is know grounds for a refund. Even though the service is not fit for purpose. I would not recommend them to anyone. Infact i would really question these 5 star reviews that seem to be on here. A complete scam as there based in Italy. It makes it hard to raise disputes with the relevant agencies. Save your money and time. Stay away from this company.

November 16, 2020
Unprompted review
BDroppy logo

Reply from BDroppy

Dear Customer,

We are very sorry to hear that you are not satisfied with our service.

We remind you that, once delivered, the turnkey site is your property and therefore we cannot be held responsible for problems resulting from changes that we have not made.

Despite this, our technical support would be happy to help you to solve the problem, as we have already done several times.

We therefore invite you to contact us at contact@bdroppy.com as soon as possible.

Kind Regards

Rated 1 out of 5 stars

SCAM

SCAM! Beware and stay away!
They have charged my credit card without any warning, and without 3DS confirmation.
Service is terrible, prices are not eligible for reselling. Support is anticlient oriented.

November 10, 2020
BDroppy logo

Reply from BDroppy

Dear Al,
our T&C are clear.
It is enough to read them to know that the monthly plans are renewed monthly, and that to deactivate the service the clients just needs to send an email to our customer service at contact@bdroppy.com otherwise the service can't be refunded.
Unfortunately, it is useless and really easy not to read our Conditions and accuse a company of scam.
They are published on our site and are visible to all our users or clients both before and after the purchase
Your intent is therefore only defamatory.
We proceeded with the deactivation of the renewal once requested.
We therefore invite you in the future to inquire about the services you subscribe to.
best regards

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Rated 1 out of 5 stars

I wish I had read these reviews before…

I wish I had read these reviews before signing up for a special offer...it is with my bank now for a chargeback.
Buyer beware!
Updating this review, Brdoppy wanted it removed claiming it was fake, Trust Pilot have received the required documentation to prove genuine, need I say more.

November 2, 2020
BDroppy logo

Reply from BDroppy

Dear Diane,

Trustpilot is the tool that allow you to review from direct experience, but unfortunately it is also a tool that people can use to threat companies.
As we often answer to our clients, we are sorry when we do not meet the customer's needs and we always look for the meeting point to be able to continue a fruitful collaboration.
In your case, however, we can just answer you, as already done via email, that we do not work under threat.
As we have amply demonstrated, you could not have paid for our service without accepting the terms and conditions and we are compliant with all European standards.
Reading our T&C would have been enough to avoid this misunderstanding.
Therefore, we take note of your spite, but the facts do not change.

Best Regards

Rated 1 out of 5 stars

Avoid these scammers like the plague!

I first became aware of this company on FB. I attended a few webinars and all looked legitimate. It seemed like a good offer when I went with the superior package. From about the time they started building the website to delivery to after things changed and everything they said they could do including in their own agreements, they could not honour. I am still trying to get my money back as they don't want to honour the 14 day business cool off period either and once it seems you hand your money over to these conartists they don't care. I dealt with Marianna in there and I made her aware several time they were in breach of their own terms whereby the website would be not loading or down for days! no one in their right mind could do a business like this. I
have read other reports from other victims of these scammers where they couldn't sent out the products properly, no proper returns, the whole thing is a mess and they just care about getting your money. When I asked them about these other people they avoided answering!! It seems they also have the right to start contacting your customers directly undercutting you through direct emails so these guys are amongst the dirtiest going all laid out in their T&Cs. They avoided answering this too when questioned about it!! Avoid like the plague and don't be caught. Any 5 star ratings in my view are a complete hoax and falsified. I only wish I could post up here all the emails I sent and their paltry excuses!!! They will even tell you the website issues are not their problem but the subcontractors they subcontract too, which they are in control of and which you have nothing to do with nor any say over. Your contract is with them to provide all of this but they spend their time inventing excuses and ways to avoid them honouring the agreements you expect them to. Each problem you encounter, even with getting a refund for customers who Under EU law and Consumer law are entitled to a full refund and money back for 14 days no quibble, these guys again have it in their terms and conditions that they only give you a credit for the cost of the items and you will end up refunding your customers yourself!! Again all in their nasty terms and conditions which a lot are in contravention of EU law. Most dishonourable people going. AVOID

October 16, 2020
Unprompted review
BDroppy logo

Reply from BDroppy

Dear customer,

We are sorry to hear that your experience with us is not satisfactory.
We always try to meet the needs of our customers, compatible with what is expressed in the terms and conditions of our service.
We have fulfilled with you all these conditions: we have delivered the website as you choose in 15 working days, with all our catalog integrated, ready to work.
We want to specify that the issue of your website may be related to a lot of reason, as for example your interventions or the hosting, and in this case I mention you the point 6 of the turnkey website agreement that says as follows: “IDT undertakes to provide the User with an efficient hosting service appropriate for the activity carried out on the User Domain. It is understood, however, that IDT cannot be deemed responsible for eventual problems linked to the hosting service that do not depend on its own non-compliance or negligence.”
In these cases what we recommend to do is to open a ticket/send an email to request technical assistance, as well as you have done more than 25 times since you purchased the service, and we have always answered promptly.
Our technical department is working on your situation to determine precisely the issue and who is responsible for the problem.
Furthermore the refund is not available as specified per email and in the point 18 of our terms and conditions. All customers can (and should ) read and agree the terms and conditions before buying.
Despite what you say, which is totally false, we do not contact end customers. IDT has the contact details of your final customers only for shipping reasons. You could have read that too in our Terms and Conditions.

We distrust you from declaring the false.

Kind Regards

Reply after 4 modifications the 16th of November 2020:
Dear Customer,

We are sorry that you have not benefited from our Service.

Our technical support, I remind you, offers a constant service and constantly solves problems, as long as they are up to us.

It is not plausible that you make changes to the site and then assume responsibility at random.

We warn you not to declare the false and remind all those who read this answer that our Terms and Conditions are perfectly compliant with the EU Regulations in force and public so that everyone can consult them.

With Regards

Rated 3 out of 5 stars

Tread carefully and read all reviews

Anyone interested in using bdroppy may want to look at a bit more closely at the reviews on here, as from April to August there were only one star reviews, some quite poorly written (which is fair as English may not be their first language) with angry negative comments attached All of a sudden come August 19th there were ten five star reviews all written in perfect English, heaping praise on bdroppy. I was looking after seeing their ad on Instagram, I’ll be looking elsewhere...

October 10, 2020
Unprompted review
BDroppy logo

Reply from BDroppy

Dear customer,

We are sorry to learn that you have evaluated our company only on the basis of reviews and not on the basis of direct experience.
our customers are scattered all over the world and use English to communicate even if it is not their native language. It's quite a common thing.
We are sure you agree with us that it certainly seems unconstructive to determine the veracity of an opinion based on the level of English.
We would be happy to have you as our customer and be able to demonstrate to you, with a first-hand experience, what kind of company we are. Write to us to find the plan that best suits your needs!

Kind Regards

Rated 5 out of 5 stars

Great supplier!

I have an online store and I was looking for a dropshipping partner. Their plugin is very easy and intuitive to work with, you just need to follow the video tutorial where you're guided step-by-step. I was a little discouraged at the beginning because I was not making much sales but, after following their advice, I started some advertising and marketing campaigns and I saw the results! Thank you!

September 1, 2020
Unprompted review
BDroppy logo

Reply from BDroppy

Thanks for your comment, Oscar. It motivates us to continue working hard to constantly improve our services!
Best regards, the Bdroppy team

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Rated 5 out of 5 stars

I used their eCommerce platform

I used their eCommerce platform, I am so satisfied and enjoyed it very much.
Also, they had ultimately plugins that connected to all other eCommerce such as WordPress , Prestashop, and Shopify.
They are Brilliant.
Thank you Bdroppy.

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Very fast growing tool

Very fast growing tool. Some issues on first release, but now really good selling partner. I'm using Woocommerce plugin and I'm really interested in new Shopify module that they says will be ready in one Month.
Great work, quite big catalog with new products every week. All originals

August 19, 2020
Unprompted review
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Rated 5 out of 5 stars

Satisfied with the results

Satisfied with the results, good work with Marianna and all the BDroppy team.
I ordered a turnkey webstore from BDroppy since I am not very technologically savvy when it comes to websites, plugins and so on. I was contacted the very next day by my sales assistant and the team were really helpful, from selecting the domain name to setting up online payments methods, everything worked really good. I honestly advise everyone to give it a go and start your online business, it's a good way to learn and challenger yourself.
Thanks, keep up the good work

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

I recently subscribed a dropshipping plan with BDroppy

I recently subscribed a dropshipping plan with BDroppy. I had some issues setting up on Ebay at first but had excellent support, advice and follow up from the team. In summary, I am very satisfied with the overall support and service. Cheers.

August 19, 2020
Unprompted review
Rated 5 out of 5 stars

Just got my website done by BDroppy!

Just got my website done by BDroppy!
Good job and good team work. Now I can start selling my products and make the money on my own store. I recommend You guys to give BDroppy a try , you’ll not regret it.

August 19, 2020
Unprompted review

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