BeadsMouse logo
Visit website

BeadsMouse Reviews 

61
•
TrustScore 4.5 out of 5

4.4

Bead Store
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

I ordered some beads that were never delivered nor refunded. I got in touch with the company by email and phone (calls never answered) and I have not got an answer from them in over 6 months. Do not b... See more

Rated 5 out of 5 stars

Amazing selection of bead supplies. A huge variety of Japanese and Czech beads. Very clean, structured and organised shop! Thank you to Misha for sorting out my order! Order came very well and thought... See more

Company replied

Rated 5 out of 5 stars

I placed an order early December with little expectation that it would arrive in time before Christmas. I was delighted when it arrived within 2 days - exceptional service from BeadsMouse. Plus I rece... See more

Rated 5 out of 5 stars

I am so excited you offer the wrapped rose quartz now in silver. I did notice that the silver piece is a bit larger than my old piece which isn’t ideal, but I’m just super glad you have them in silv... See more

Company replied

Company details

  1. Bead Store

Written by the company

We are a small family business based in the UK. Our founder, Misha, is a jewellery maker herself, born in the Czech Republic—where the most precious glass beads have a long tradition. Their high quality, unique pressed techniques, and beauty deserve to be shared. That’s why our journey of reselling Czech glass beads began. Misha wanted to support Czech artistry while also helping UK jewellery makers gain access to these high-quality beads for their beadwork. Among our top bead manufacturers are MATUBO, CzechMates, and Starman. We also proudly stock leading Japanese brands such as TOHO and MIYUKI. “Beads for happy hands and creative hearts.” Thank you for your interest, for being our lovely customers, and for helping keep this beautiful, colourful bead art alive. We truly appreciate your time. Kind regards, Misha & the Beads Mouse team

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

61 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(61)

14 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Advertisement
Rated 5 out of 5 stars

The selection is great

The selection is great. The quality is superb. The delivery time is fast. I usually buy from the larger websites, but the wait many days between my order and delivery can vary a lot. But with BeadMouse it is normally just one day, or two days if I have ordered in the evening.

May 13, 2025
BeadsMouse logo

Reply from BeadsMouse

Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.

Advertisement
Rated 5 out of 5 stars

Amazing selection of bead supplies

Amazing selection of bead supplies. A huge variety of Japanese and Czech beads. Very clean, structured and organised shop! Thank you to Misha for sorting out my order! Order came very well and thoughtfully packaged. Surely it’s one of my favourite online shops for quality seed beads now! Highly recommended!

April 8, 2025
BeadsMouse logo

Reply from BeadsMouse

Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.

Rated 5 out of 5 stars

Awesome bead selection

Amazing selection of beads and very speedy delivery! Thank you, I’m sure I’ll be back soon!

April 7, 2025
BeadsMouse logo

Reply from BeadsMouse

Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.

Advertisement
Rated 5 out of 5 stars

Item arrived exactly as shown

Item arrived exactly as shown. A very prompt response to the order. Would definitely recommend.

April 4, 2025
BeadsMouse logo

Reply from BeadsMouse

Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.

Advertisement
Rated 5 out of 5 stars

Great personal service

Great personal service. Would definitely use again.

September 30, 2024
BeadsMouse logo

Reply from BeadsMouse

Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.

Rated 5 out of 5 stars

I am so excited you offer the wrapped…

I am so excited you offer the wrapped rose quartz now in silver. I did notice that the silver piece is a bit larger than my old piece which isn’t ideal, but I’m just super glad you have them in silver now.

My earrings are beautiful but I noticed the wire hook bende very very easily 🥺

September 13, 2024
BeadsMouse logo

Reply from BeadsMouse

Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase. Please, feel free to send me photo of the earrings. 925 Sterling Silver is a bit soft material, but I have more earrings hooks available so we might exchange it for you.

Rated 5 out of 5 stars

Great product and service

Was exactly what I was looking for!
Great product and arrived quickly, had no issues whatsoever
Will definitely be buying from here again.

August 31, 2024
BeadsMouse logo

Reply from BeadsMouse

Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.

Advertisement
Rated 5 out of 5 stars

Great products

Great products, very well priced,reliable service, I will be back for sure

August 6, 2024
BeadsMouse logo

Reply from BeadsMouse

Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.

Rated 5 out of 5 stars

Excellent!

Good selection of beads to pick from, good price, great helpful customer service and speedy delivery.

August 20, 2024
BeadsMouse logo

Reply from BeadsMouse

Thank you for such a kind review. ☺️ Use code: 5STARS for 20% off your next purchase.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look