Beaphar Reviews 21

TrustScore 2.5 out of 5

2.7

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Company details

Written by the company

Because our pets are valued members of the family, Beaphar believes that pet owners should have easy access to quality care products and affordable medicines. Beaphar provides affordable, accessible health, care and nutrition products of high quality to pets and their families in more than 86 countries.


Contact info

2.7

Poor

TrustScore 2.5 out of 5

21 reviews

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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

A great product

This really helped my rescue dog stay calm and relaxed over the crazy Christmas period. I love the smell which you can smell initially but after a few days you don't notice anymore. I've tried pheromone plug ins but this has worked much more effectively. Will definitely buy again.

December 25, 2025
Unprompted review
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Reply from Beaphar

Hi Edith, thank you so much for your kind words about the Beaphar StressLess Calming Diffuser! We're thrilled to hear that it's made a noticeable difference in your dog's anxiety levels. It's feedback like yours that makes all our research and development worthwhile - Team Beaphar

Rated 1 out of 5 stars

THE WORST PRODUCT EVER

THE WORST PRODUCT EVER
I would never purchase any thing under this brand ! I brought spot on treatment for My fur baby beaphar fiprotec I used it on my cat and it irritated her skin caused fur loss on the part of the skin redness and a very sore patch it’s like poision I would say ! Never ever will I be getting any of your poisonous products! Took my fur baby to the vet and they told me to discontinue this product as it’s causing an affect on my fur baby and her skin it was awful! WORST EVER PRODUCT

November 22, 2025
Unprompted review
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Reply from Beaphar

Hello Angela,

We are sorry to hear about your pet. If you have any concerns about them, please do not hesitate to consult your vet.

We take any reports of suspected problems with our products very seriously. In order for this to be reported and investigated fully, we will need some further details about the product. If you have not already done so, please email our Customer Service Team at info@uk.beaphar.com and one of our team will be able to assist you further.

Rated 1 out of 5 stars

I have been using this and my dog…

I have been using this and my dog become very ill after using vomiting. No energy and so depressed. There’s something not right about this product. And I purchased it from pets at home. Be Careful.

October 3, 2025
Unprompted review
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Reply from Beaphar

Hi Euna,
We are sorry to hear that the product does not appear to have worked as expected.

If you have not already done so, please email our Customer Service Team on info@uk.beaphar.com and a member of our team can assist you further.

Thanks,
Team Beaphar

Rated 1 out of 5 stars

This treatment did not work

This treatment did not work. A total waste of a lot of money. Very annoyed.

October 13, 2025
Unprompted review
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Reply from Beaphar

Hello Christine,

We are sorry to hear that the treatment does not appear to have worked as expected.

If you have not already done so, please email our Customer Service Team on info@uk.beaphar.com and a member of our team can assist you further.

Thanks,
Team Beaphar

Rated 1 out of 5 stars

Don't use unlicensed products

Used this flea treatment on my pups and two pups took severe reaction to the product. One 3 month old pup had to be put to sleep the other one is still receiving treatment in the vets! I rang the company to report it but also thought I'd write a review here to let people know how dangerous buying products that are not licensed can be always ask your vets advice or get your vet to treat your pets save the hassle and stress.

Just an update they constantly just keep sending you emails with the same questions even after you've reply answering all there questions they just resend the emails asking you to answer the same questions get no help from the company I think they already know that there medication has this side affect and the harm it does to your pets one pup dead another seriously ill and they don't seem to be bothered they reply to the review quicker than the emails so honestly people do not use this brand whatever weather it's the Flea or the wormer or any of there products come to think about it the money out on vet bills plus the loss is just not worth the risk I would've put pictures up of the pups before I used there product and after but won't let me so just trust me if you care about your pets stay away from this product......

September 11, 2025
Unprompted review
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Reply from Beaphar

We are so sorry to hear about your pups, we know how heartbreaking this must be.

Please be assured that all Beaphar medicines, are licenced by the Veterinary Medicine Directorate (VMD) and we take all reports of suspected adverse reactions to our products very seriously. Our Customer Service team are already in touch with you and your vet to provide support and gather all the necessary details to investigate this matter further and support you every step of the way.

Rated 2 out of 5 stars

Bought x2 cat flea collars yesterday, not impressed.

Bought x2 cat flea collars yesterday, unfortunately one of them has started to fall apart within a couple of hours of use. The velvet is coming away from the foam. Very dissatisfied 😒

September 17, 2025
Unprompted review
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Reply from Beaphar

We are sorry to hear that the flea collars does not appear to have worked as expected. If you have not already done so, please email our Customer Service Team on info@uk.beaphar.com and a member of our team can assist you further. Thanks, Team Beaphar

Rated 5 out of 5 stars

I have used both the cat flea spot on…

I have used both the cat flea spot on and the rodent spot on for my dwarf hamster, and never had a problem. It is obviously heartbreaking if your cat or pet dies but some animals might just be allergic the same way some humans are allergic to some medicine, I for one am allergic to iodine contracts dye, only found out when went for a ct scan. So people should always do a patch test with a small amount. Not the full dose, I also bought flea tratment from my vet, it costs me more as I have to have a consultation so they can weigh him and administer the right dose, however it was double the cost and didn't work, put beaphor fiprotec on my kitten and he is fine, and next day the fleas where dropping off him and spazzing out from the treatment. It definitely works.

September 7, 2025
Unprompted review
Rated 5 out of 5 stars

I buy these Bearphar flea and wormer…

I buy these Bearphar flea and wormer products off Amazon these are the only ones I have used on my pooch where she hasn't got fleas whilst using them
So easy to administer and not expensive compared to some of thw other brands

August 12, 2025
Unprompted review
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Reply from Beaphar

Hi Elaine, thank you for your lovely feedback about our Beaphar Flea and Worming products! We're so happy to hear they’re helping to keep your pet healthy and protected. It’s great to know our work is making a real difference for pets and their owners. – Team Beaphar

Rated 1 out of 5 stars

Beware Beaphar

Do not ever contemplate a Beaphar voucher. Goodness me! I have driven across South Wales to be refused these vouchers at a range of stores. I get back to Beaphar and I am told they should be accepted. Really? No barcode or voucher number means that the store cannot catalogue the voucher and I have just wasted money in petrol and left the store with egg on my face. Worst of all these vouchers were originally given out as gifts for a non-profit good cause and had to be replaced as they were worthless. Then I suffer as well! Annoyed and frustrated. 😭

July 26, 2025
Unprompted review
Rated 1 out of 5 stars

KILLED MY CAT

EDIT: my cat died after taking these worming pills. They are nothing but poison.
I gave my cat 1/2 a worming tablet and she has vomited continuously for the last 2 days, she won’t eat, won’t drink, is very lethargic and can barely walk. Spent £350 at the vets and more to come. The distress this has caused us both is horrible.

July 17, 2025
Unprompted review
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Reply from Beaphar

Hello Emily,

We are sorry to hear about your cat. We take any reports of suspected problems with our products very seriously.

In order for this to be reported and investigated fully, we will need some further details about the product. If you have not already done so, please email our Customer Service Team at info@uk.beaphar.com and one of our team will be able to assist you further.

Rated 5 out of 5 stars

Job Done

This product does the job. Been using for years and never had tics or fleas on my dogs. The price is not extortionate like other named products either.

May 9, 2025
Unprompted review
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Reply from Beaphar

We appreciate the recommendation, thanks! It's great to hear our flea & tick products have worked well for you and your dogs over the years - Team Beaphar UK

Rated 1 out of 5 stars

My Cat has experienced the same…

My Cat has experienced the same symptoms as others using their Cat Spot On. Big sores everywhere as coat falling out.
Conveniently their phones aren’t working so will have to take my complaint to the Dobbies store I brought it from. Please do not use on your Cat.

January 23, 2025
Unprompted review
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Reply from Beaphar

We are sorry to hear this, here at Beaphar UK any report of a suspected adverse reaction is taken very seriously. Our telephone system has been checked, we cannot see any missed calls and the telephones are working normally, so please try calling again. Our number is 0333 006 6236.

Alternatively, if you have not already done so, please email us on info@uk.beaphar.com and our skilled Customer Service Team will endeavour to assist you further.

We look forward to hearing from you.

Team Beaphar

Rated 1 out of 5 stars

Extremely Dangerous to cats!!!

Extremely Dangerous to cats!!!
My cat had to be rushed to the vet after using their spot on which caused a toxic reaction and constant vomiting. She's had to have 2 injections and still on steroids and they are refusing to take any responsibility or refund me let alone our vet bills. £100 wasted. They showed zero sympathy and have bombarded me with emails asking a ridiculous amount of questions about this luckily I saved everything and intend to sue them.

January 10, 2025
Unprompted review
Rated 5 out of 5 stars

My 5 year old Jackapoo recently had to…

My 5 year old Jackapoo recently had to have 13 teeth removed and the vet recommended brushing daily, We tried Beaphar liver flavoured toothpaste and she has quite quickly settled into a cleaning regime, so we are very pleased with her progress and the results are very good.

December 20, 2024
Unprompted review
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Reply from Beaphar

Hi Saxman, we love hearing success stories like this! Thanks for letting us know the Beaphar liver-flavoured toothpaste is helping with your Jackapoo's dental care routine. We believe all pets deserve to have healthy teeth and gums, and it's wonderful to know our product is making a difference in your dog's life. Keep up the great work with the daily brushing! – Team Beaphar

Rated 5 out of 5 stars

Outstanding Customer Service from Beaphar.be

I am incredibly impressed with Beaphar.be's customer service.
Every issue I raised was addressed immediately with friendly and detailed responses by Linde Ver Elst.
She truly took the time to answer my questions patiently and professionally.

What made it extra special was that they even sent a sweet little gift for my kitten. This shows how caring and thoughtful they are towards their customers and pets.

Beaphar.be has absolutely earned my trust.
A true example of how customer service should be!

December 13, 2024
Unprompted review
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Reply from Beaphar

Thank you for sharing your positive experience, and glad to hear Linde was able to work through your issues and provide detailed responses! We wish you and your Kitten a Merry Christmas from the Beaphar team.

Rated 5 out of 5 stars

My cat loves Beaphar Salmon Paste

My cat loves Beaphar Salmon Paste!
Luna was recently hit by a car and although thankfully she has fully recovered, she needed medication for a few weeks. She is a notoriously picky eater, doesn't like cat treats or anything unusual. But she loves the Salmon Paste so much she will even eat medicine with it. While she was on restricted activities, we also found that giving her some Salmon Paste kept her licking long enough that we could get out of the door and away without her trying to follow us.
This product made our lives so much easier - and Luna's recovery much more pleasant for her!

September 20, 2024
Unprompted review
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Reply from Beaphar

Hello Jenny, it is so great to hear that Luna loves Beaphar Salmon Paste. We're thrilled that you and your cat are happy with the product and that it allows you to accomplish tasks which may otherwise be difficult. Thank you for leaving your positive feedback.

Team Beaphar UK

Rated 1 out of 5 stars

This product simply does not work

This product simply does not work. It does not kill fleas on my dogs. They have been wearing this product for 6 weeks now. If it wasn't for the fact that I have been vacuuming every day and treating and 90deg washing of bedding regularly, I would have had an infestation.
Finally out of desperation I contacted my vet. they prescribed a flea treatment and it worked within hours.
I'm assuming that legislation has rendered this product ineffective, like most things these days.
Please don't waste your money.

September 5, 2024
Unprompted review
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Reply from Beaphar

Hello Charles,

We are sorry to hear that the flea product you used does not appear to have worked as expected.

If you have not already done so, please email our Customer Service Team on info@uk.beaphar.com and a member of our team can assist you further.

Thanks,
Team Beaphar

Rated 5 out of 5 stars

If this is for beapher the animal…

If this is for beapher the animal stuff, well i used there furball past absolutely amazing stuff . gutted pets at home stopped selling it

June 1, 2024
Unprompted review
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Reply from Beaphar

Hello Karl, Thank you for sharing your positive experience about Beaphar Hairball paste - we're glad you found it suitable for your needs. Sorry to hear you could not find it in Pets at Home recently - Amazon are currently stocking this product - just search for "Beaphar Hairball Paste for Cats"
Thanks,
Team Beaphar UK

Rated 1 out of 5 stars

I have purchased flea treatment for my…

I have purchased flea treatment for my dog and cats and find the solution just not work I think it's counterfeit and it's expensive to use the public are being rip off.

November 10, 2023
Unprompted review
Beaphar logo

Reply from Beaphar

Hello Laura,

We are sorry to hear that the flea product you used does not appear to have worked as expected.

If you have not already done so, can you please email our Customer Service Team (info@uk.beaphar.com) so a member of our team can assist you further.

Thanks,
Team Beaphar

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