Company pretending to be in the UK, then presenting a 4-8 week delivery time after purchase. EDIT. Thanks for the response. There was still no notification of delivery times, I had to search your... See more
Company replied
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If you are looking for equipment for your own gym, I really recommend it! E-mail and telephone contact at the highest level. The turnaround time is much slower compared to other stores but they will c... See more
Excellent customer service. I made an order online and received the confirmation email stating the goods would be with me within a certain timeframe. I explained that unfortunately it was slight... See more
I have not received my goods and they’ve told me I won’t be receiving them until the end of May beginning of June due to the delay from the conflict in Ukraine. If they had said that I wouldn’t have p... See more
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Over 50 years in the sports and fitness arena, The Beast Factory is notorious worldwide for its professional quality products. Our Globetrotters scour the planet looking for quality products that are then delivered to your door.
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I have not received my goods and…
I have not received my goods and they’ve told me I won’t be receiving them until the end of May beginning of June due to the delay from the conflict in Ukraine. If they had said that I wouldn’t have purchased my goods through them, it’s a LIBERTY
April 23, 2022
Reply from Beast Factory
Thanks for sharing your feedback. I’m really sorry that we didn’t meet your expectations.
Clearly, we fell short, and I apologise.
With regards to your order at the end you had recevied your goods and free compensation item..
We have been keep informing you about whole process and we explain you why is taking so long... And it is disappointing to hear that you are unsatisfied with the compesation provided by us.
We sincerely hope we can regain your trust as a valued member.
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