I ordered a nigeria jersey and my order went back because they sent it to the wrong address. They didn't send my money back and I can't reach anyone because they didn't reply back to my emails
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No email communication and they are simply a company who fail to complete the contract! Terrible communication and I am still waiting for my exchanged goods. It took over a month to get one reply abo... See more
Basically a scam. Ordered 23rd November, heard nothing since. On contacting their email address I received a tracking link from a Chinese courier which also states I may be required to pick the parce... See more
Company replied
Advertised delivery within 5 days, when I queried it they said it says on there website everything is shipped - lies! Terrible service, these people are just thieves. Literally the phrase “liar, liar... See more
Company details
Written by the company
We sell retro club and international replica remakes of classic vintage soccer football jerseys, shirts and kits. 1980s and 1990s England, Holland, Germany, France, Italy, Mexico, Croatia, Brazil, Argentina. Club kits from Manchester United, Arsenal, R...
Contact info
United States
- beautiful90s.com
1.6
Bad
84 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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I loved my jersey!
February 13, 2021
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Waited alot longer than expected for…
Waited alot longer than expected for and still haven't received it I payed more for faster delivery but the time has been over for a few days and I still haven't received my package the sight is easy to use but the delivery is lacking in speed
February 13, 2021
SCAM STAY AWAY
Fake tracking number never received product or reply to email enquiry. Nothing but a scam.
February 9, 2021
Unprompted review
Reply from Beautiful90s
Hi Jack,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
A HUGE SCAM
The 2 football tops that I purchased were surprisingly decent quality. The problem is the fact that I paid for Royal Mail 24 hour next day tracked delivery and they arrived a month later. I didn't want to make a huge issue out of this as due to pandemic, there is always going to be delays and that's understandable.
Now, I had sent an email pursuing my refund for the next day delivery asking when I should expect the money back into my account. I got an email a day later stating it should be 3-5 working days.
Nearly a month later and dozens of emails later I haven't received my refund nor an explanation as to why I haven't had it.
If you don't mind having your money stolen from you and being treated like scum of the Earth rather than a customer, then this is the place for you.
Please stay clear of this website and any of their social media pages, there are plenty of better business selling greater quality football tops.
UPDATE: Still haven't been refunded.
Please if anyone reads this review stay clear of this website you do not want to be disappointed, if you're looking for cheap football shirts then I will gladly help you find a legit, reliable site. This is definitely the worst customer service experience I've had to date
ANOTHER UPDATE: They reached out via trust pilot for my order details to try and resolve the issue and they've had all the information for several now yet I still haven't been contacted never mind refunded.
February 9, 2021
Unprompted review
Reply from Beautiful90s
Hi Brandon,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
Dont give them any money
Dont give them any money, you will never get what you order. They keep sending some bs tracking numbers, and nothing happens. You can pay for express service, but get an instand mail back saying it cant be done. And they promise a partial refund, but you dont get the money.
Just dont order here
February 8, 2021
Unprompted review
Reply from Beautiful90s
Hi Terje,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
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Order never arrived & customer service…
Order never arrived & customer service is useless, won’t respond to my emails or issue me a refund, claimed my order had been delivered?!
Wasted £40 - awful.
February 3, 2021
Unprompted review
Reply from Beautiful90s
Hi Jas,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
A big dissapointment
o order arrived at least
- parcel was shipped from China
- quality is bad
- the jerseys smell really bad
February 3, 2021
Unprompted review
Reply from Beautiful90s
Hi Zeus,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
DO NOT ORDER FROM THEM…
***UPDATE***
In response to the reply from Beautiful90s:
‘We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.‘
You need to try a lot harder, this is the absolute worst customer service I have ever received. You have lied to me four times. Now in response to my negative review you are trying to save face by coming across as a caring, customer focussed company.
To anyone reading this, do not fall for their trap, they will steal your money as they did with me. There are hundreds of other companies offering the same products so DO NOT take a risk with these criminals.
I actually ordered the exact same shirt from another company and it arrived within 10 days, it’s been 4 months since I ordered the shirt from Beautiful90s, I have received no shirt and no refund.
‘Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.’
It’s incredible how you continue to lie, I received an email three weeks ago to say you were looking into it and have heard nothing since. That’s after the two emails you sent saying you’ve issued me a refund, which I haven’t received.
‘Due to the high volume of emails that we are getting every day, our response time has been delayed’
This doesn’t surprise me! Looking at your online reviews I’m not the only one that has been conned by you. You must have hundreds of not thousands of people chasing you for money.
I will not stop spreading the word about your immoral, illegal practices until I either receive a refund or you are out of business!
***END OF UPDATE***
This company is acting illegally with regards to consumer rights.
You will likely not receive your item and then be lied to about the status of your order or refund.
I can not recommend enough that you find another company to purchase from.
They have told me twice that they have refunded me for my missing item and I still am yet to receive one cent from them.
Bogus, liars, cheats, thieves, don’t fall into their trap. There is a reason reviews are turned off on their Facebook page!
February 1, 2021
Unprompted review
Reply from Beautiful90s
Hi Paul,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
Have ordered a few times from this…
Have ordered a few times from this company and other orders have been slow but have arrived. Been waiting for 64 days and counting for my current order. Customer service has been beyond useless and now have stopped responding even though I am no closer to getting my jerseys. Under no circumstances will I be ordering again.
January 30, 2021
Unprompted review
Reply from Beautiful90s
Hi DR,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
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Very poor quality
Very poor quality. Washed once following the instructions and all the letters are peeling off.
December 31, 2020
Unprompted review
Reply from Beautiful90s
Hi Simon,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
Stay away bogus site
Stay away. They jump on other sites making out they are legitimate. Absolute thieves. Bogus site. I ordered over a month ago and still nothing.stay away.It is not UK as it pretends but Chinese.
December 23, 2020
Unprompted review
Reply from Beautiful90s
Hi Angela,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
Complete RIP Off
Really do stay away ordered my shirt on the 14th October still nothing at all dont waste your money.
December 16, 2020
Unprompted review
Reply from Beautiful90s
Hi Lisa,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
NOT a British company!
The company claims to be a company from UK, in fact they will send the items from China. I paid an extra fee for "express" delivery. Guess what: Yes, they sent it out like every other parcel and after one month still nothing. The company is not trustworthy simply because they claim to be from GB. I would have never ordered goods from China - clearly because of the delivery times and tax problems you'll get with the customs office.
Edit: Beautiful90s promised a refund by mail. Nothing happened. In February (four month after they took my money) they replied to my rating here.
October 19, 2020
Unprompted review
Reply from Beautiful90s
Hi Ce-Ha,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
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Its just cheap knock offs you can get…
Its just cheap knock offs you can get on dhgate for a third of the price their charging.
October 15, 2020
Unprompted review
Reply from Beautiful90s
Hello,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
STAY AWAY FROM THIS COMPANY.
STAY AWAY FROM THIS COMPANY.
Still waiting for my refund that they had said was 'processed' weeks ago!
Email after email and all have gone IGNORED.
Top was delivered in a dirty condition.
AVOID AVOID AVOID AVOID AVOID!!!!!
September 24, 2020
Unprompted review
Reply from Beautiful90s
Hi Abigail,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
Appalling service
Appalling service - complete lack of response on an order made 6 weeks ago and multiple emails to ask for an update. There is no phone number just an email address which is never responded to - Order confirmation email arrived and stated that they would send a follow up when order was posted.
No response when requesting a refund either.
Stay away.
February 6, 2020
Unprompted review
Reply from Beautiful90s
Hi Charlie,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
Item not arrived
Item not arrived. Conflicting messages form company. Very poor customer service. Suspect company is a scam. Do not purchase from them
December 14, 2019
Unprompted review
Reply from Beautiful90s
Hi Balviner,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
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Basically a scam
Basically a scam. Ordered 23rd November, heard nothing since. On contacting their email address I received a tracking link from a Chinese courier which also states I may be required to pick the parcel up from my local carrier, which suggests to me I may be charged more on delivery. Avoid this ‘retailer’, they are not transparent not trustworthy it would seem.
Update: DO NOT ORDER. The company has confirmed I will be required to pay customs tax ‘in the smallest amount’. I’m going through PayPal for my money back
December 12, 2019
Unprompted review
Reply from Beautiful90s
Hi Stanistar,
We apologize for any inconvenience this has caused you and how you feel about the service. We aim to continue to improve in providing the best service to our customers, always.
Please check your email/messenger, we have replied to your message. It might have been a duplicate email however, we have replied to your message to rectify your concern.
Due to the high volume of emails that we are getting every day, our response time has been delayed but rest assured that we will answer your email according to the order on how we received them.
Can you provide us with your order # so we can further check what happened? Cheers!
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