Actual ordering with Beauty Expert was seamless, but I struggled with the chat option as it kept dropping out while I was trying to determine shipping costs, etc. As an existing customer. I knew if... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Actual ordering with Beauty Expert was seamless, but I struggled with the chat option as it kept dropping out while I was trying to determine shipping costs, etc. As an existing customer. I knew if... See more
Company replied
As a new customer, I had reason to contact customer service. I was amazed how quickly i got onto the chat. A friendly and knowledgeable advisor called Charlotte helped me and immediately sorted my q... See more
Company replied
Very impressed first time buying from Beauty Expert. Good prices on the Jason toiletries I bought, quick delivery and well informed on order progress too. I didn't receive the 20% of first order cod... See more
Company replied
I really love shopping from you however a bit disappointed since I always spend more than €100 and this time you charged me €5.50 for the delivery whilst before it was free. I can understand delivery... See more
Company replied
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Beauty Expert - EN

Reply from Beauty Expert - EN
The items I ordered arrived very quickly and they were packed extremely well.

Reply from Beauty Expert - EN
First time in ordering from you .I was very impressed with the service and especially the price , was the cheapest around by far. I will most definitely be ordering again. I’ve already recommended you to friends and family.

Reply from Beauty Expert - EN
Order processed extremely efficiently. Fabulous service!!

Reply from Beauty Expert - EN

Reply from Beauty Expert - EN
Excellent product at a reasonable price , Super fast delivery , 5 Stars

Reply from Beauty Expert - EN

Reply from Beauty Expert - EN
Excellent service.
Great value and super quick delivery.
Thank you. ;)

Reply from Beauty Expert - EN

Reply from Beauty Expert - EN
excellent customer service solve my problem with the order thank you
Casey
Customer Care Team

Reply from Beauty Expert - EN
Competitive price excellent service as usual Thank You

Reply from Beauty Expert - EN
Great product, perfect travel size for my holiday. Delivery very quick and kept informed.

Reply from Beauty Expert - EN
Great website with a fantastic range of brands.
Items are always well packaged and excellent value.

Reply from Beauty Expert - EN
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.