Beautyhouse Reviews 

446
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the affordable prices, noting that the online store consistently offers an incredible selection of wonderful and long-lasting authentic fragrances. People also warmly appreciate the remarkably fast delivery times, alongside the secure packaging that ensures all delicate bottles arrive in great condition. However, some reviewers were not happy with order discrepancies, mentioning specific instances of receiving incorrect items, missing products, or even half-empty bottles. Some people also encountered frustrating delivery delays, completely lost shipments, and unhelpful customer responses when attempting to resolve these unexpected service issues.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great selection of authentic... See more

Delivery service

Consumers find delivery service to be positive, highlighting that packages are always on time and orders... See more

Order

Users describe ambiguous interactions with order processing, highlighting a wide split in experiences. Many... See more

Price

Reviewers highlight positive aspects of price, consistently noting that the rates are unbeatable and... See more

Quality

People report ambiguous experiences with quality. Many consumers express frustration over receiving defective... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The sale prices are generally higher than their major competitors. I messaged them regarding a price match and they said no, then on top of the higher price point then they hit you with a high tax rat... See more

Rated 4 out of 5 stars

Order arrived 8 days after confirmation and package was neat and secure. I usually don't open these sort of things at the office but I was so anxious, I had to! The smell was so warm and sensual... I'... See more

Rated 5 out of 5 stars

Valentino extradose (men). Awesome fragrance, blind buy worthy if you like beast mode. Got compliments on the first day of wearing it. Woody and lavender notes are the main notes. Has a fresh scent... See more

Rated 5 out of 5 stars

The perfume selections are TOP TIER! The prices are unbeatable and the turn around time from ordering to receiving is unmatched! I've purchased multiple types of perfumes i.e; Lattafa Eclaire, Yara Ca... See more


Company details

  1. #136 of 148 best companies in Health and Beauty Shop

Written by the company

Beauty House gives the beauty-savvy consumer unbeatable prices on 100% authentic and original brand name beauty products - makeup, skincare, & more! Up to 75% off!


Contact info

3.4

Average

TrustScore 3.5 out of 5

446 reviews

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Hasn’t replied to negative reviews

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3.4

All reviews

(446)

299 reviews in the last 12 months

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Rated 1 out of 5 stars

Physical products, damaged goods.

they're legit in the sense that they will send you whatever you buy from their website but I believe their items are compromised/diluted/expired/fake.

I purchased several items from them, 2 being for my husband. It's his daily wear spray and he just ran out yesterday so he started using the one I bought from BH. He immediately notes that there's a very faint smell (but not of the original product) but something similar, and it's not as strong. And he's right. He sprayed himself in front of me and it smelled like stale water and alcohol sitting in a can for too long. I reached out to return my other unopened purchases and you can tell by their responses (very robotic, not using customer names but saying dear customer etc) is that their customer service is also out-sourced. Ah, not to mention that I'm still waiting for a return label on which I must pay the shipping... and that they won't take back their opened faulty product a day after opening because it's a fake.

November 29, 2025
Unprompted review
Rated 1 out of 5 stars

Horrible customer service

Horrible customer service, I’ve placed multiple order with them. Order some expensive fragrances on 11/11 sale. They contact me once the sale is over saying my order was flagged and cancelled. They refunded my card, didn’t even try to resolve the issue. My total with out the sale is a lot more now. They say the sale is over that I have to continue with my current total. Spent hundreds with them, after this issue I’ll never be using them again. HORRIBLE CUSTOMER SERVICE, STAY AWAY FROM THEM!!!!!!!

November 12, 2025
Unprompted review
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Rated 3 out of 5 stars

I am still waiting on the ysl myself…

I am still waiting on the ysl myself absolute. I originally ordered it early in the month . The order process was flawless . Ordered it and shipped with in several days. Now it starts to get out of hand . My package was stolen by some individual not very good people. I placed order immediately after with evidence . At the time the price was unmatched and was at price you couldn't pass up. Customer service was able to handle it very quickly . Reshipped to order and been waiting since . I would like to know if it's still being shipped or canceled and refunded . I have 2 order numbers. Other than that I highly enjoy using this discounter for fragrances and will continue to use them over other companies that I have dealt with with same issues.

October 24, 2025
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Rated 2 out of 5 stars

Fragrance

Fragrance packaging was great only downside was shipping time I waited almost two weeks to receive my package

October 22, 2025
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Rated 5 out of 5 stars

Great experience

Great experience. It’s hard to trust the vendors when it comes to perfumes. I received mine on time as promised and in good condition. The products are authentic as well. I will be buying more from this site.

October 21, 2025

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