Beautyhouse Reviews 

446
TrustScore 3.5 out of 5

3.4

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Review summary

Created with AI, based on recent reviews

Considering 284 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the affordable prices, noting that the online store consistently offers an incredible selection of wonderful and long-lasting authentic fragrances. People also warmly appreciate the remarkably fast delivery times, alongside the secure packaging that ensures all delicate bottles arrive in great condition. However, some reviewers were not happy with order discrepancies, mentioning specific instances of receiving incorrect items, missing products, or even half-empty bottles. Some people also encountered frustrating delivery delays, completely lost shipments, and unhelpful customer responses when attempting to resolve these unexpected service issues.

What people talk about most

Product

Customers had positive experiences with product, often highlighting the great selection of authentic... See more

Delivery service

Consumers find delivery service to be positive, highlighting that packages are always on time and orders... See more

Order

Users describe ambiguous interactions with order processing, highlighting a wide split in experiences. Many... See more

Price

Reviewers highlight positive aspects of price, consistently noting that the rates are unbeatable and... See more

Quality

People report ambiguous experiences with quality. Many consumers express frustration over receiving defective... See more

Reviews shaping this summary

Rated 3 out of 5 stars

The sale prices are generally higher than their major competitors. I messaged them regarding a price match and they said no, then on top of the higher price point then they hit you with a high tax rat... See more

Rated 4 out of 5 stars

Order arrived 8 days after confirmation and package was neat and secure. I usually don't open these sort of things at the office but I was so anxious, I had to! The smell was so warm and sensual... I'... See more

Rated 5 out of 5 stars

Valentino extradose (men). Awesome fragrance, blind buy worthy if you like beast mode. Got compliments on the first day of wearing it. Woody and lavender notes are the main notes. Has a fresh scent... See more

Rated 5 out of 5 stars

The perfume selections are TOP TIER! The prices are unbeatable and the turn around time from ordering to receiving is unmatched! I've purchased multiple types of perfumes i.e; Lattafa Eclaire, Yara Ca... See more


Company details

  1. #137 of 149 best companies in Health and Beauty Shop

Written by the company

Beauty House gives the beauty-savvy consumer unbeatable prices on 100% authentic and original brand name beauty products - makeup, skincare, & more! Up to 75% off!


Contact info

3.4

Average

TrustScore 3.5 out of 5

446 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.4

All reviews

(446)

301 reviews in the last 12 months

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Rated 2 out of 5 stars

They sold me perfume that was used and…

They sold me perfume that was used and resealed. I told them about it and showed them pictures of the bottle and the they furiously denied it and didn't offer a refund or replacement! Thank God I opted to pay for insurance and was able to file a claim to get a refund! They used to be a go to site for me to get good prices on perfume, but I've deleted their information! I don't like when companies don't take accountability and I will no longer order from them!

October 8, 2025
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Rated 1 out of 5 stars

Customer service is NON EXISTENT

I have ordered a few times from beauty house, 8 fragrances in total, 2 of those times I have had issues and customer service was USELESS. This last time I received the fragrance and it felt extremely light, so I started shaking it and you can CLEARLY hear that the bottle is only half filled with liquid, I took a video and sent it to them and still nothing. This is NO WAY to conduct business, especially with repeat customers. They said they would offer me an "exclusive discount" for my next purchase lol NO THANKS, I'll be taking my business elsewhere.

If you are ok with rolling the dice on every 2 out of 8 orders go ahead and buy from them otherwise use other fragrance websites.

October 30, 2025
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Rated 5 out of 5 stars

Love it.

I got my product quickly. I started using it right away. It’s very silky and absorbed easily. Thank you.?

October 22, 2025
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Rated 2 out of 5 stars

Shipping is slow

Shipping is slow, return policy is trash. So make sure you know you’re going to like the fragrance before buying from them

October 21, 2025
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