I received an email advising that my order had been delivered by Canada Post however, I did not receive it. I contacted Beauty Wellness and the customer support worker, Alex, was quick to respond and... See more
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BeautyWellness.ca offers leading brands in beauty & wellness products, at competitive prices, to customers across Canada. We strive to make our eCommerce business stand apart by delivering exceptional customer service. We aim to treat all customers, as we wish to be treated. We have about 2,000 products that range from cutting edge grooming tools and hair care products to spa day gifts and smart snacks.
77294 Courney Park, L5T 2P4, Mississauga, Canada
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My order arrived on time and the products arrived safely. Very good service.🤗

Reply from BeautyWellness.ca Inc.
There customer service was just the best, i was helped by Alex and he assured to me the entire time that there will be a outcome and it will be positive. He helped me with my situation and the outcome was more than i could imagine,i would recommend and would continue to shop here!

Reply from BeautyWellness.ca Inc.
I ordered a shampoo and hair spray from BeautyWellness, and I’m really happy with the experience! The products arrived quickly and were carefully packaged. Both items smell amazing and leave my hair feeling soft, fresh, and healthy. I’ll definitely be ordering again soon.

Reply from BeautyWellness.ca Inc.
My experience was great! Alex the owner was very helpful. The delivery company unfortunately lost my package, but the owner quickly called me during the weekend to make sure this would be resolved and made sure to ship my product with another shipping company. I totally recommend, and products are great!

Reply from BeautyWellness.ca Inc.
Good price, fast order processing, fast and accurate delivery - thank you.

Reply from BeautyWellness.ca Inc.
This was my 1st time using this site, they carried a black hair care product I wanted and was the only store I could find that had it in stock and shipped within Canada. I signed up for their email list and got a coupon code which was nice but, I found they regularly had deals/sales which made me a little apprehensive about this being a scam site, plus I never heard of them before lol. But I ordered anyway in hopes the product would actually arrive (as I did not want to order from a US company at this time, let alone pay tariffs plus import fees). So I ordered on a Thursday afternoon, got my order confirmation email(which was a good sign of legit-ness) and to my surprise a few hours later it was shipped same day and had a legit UPS tracking number, and I got it the next day too! I am very happy with the speed of the order processing, and the price was decent. I would definitely recommend beautywellness.ca to others in Canada 👍.
Only con for me is I do wish the free shipping minimum was lower, as the shipping price I paid $15 added a lot to my order of just 1 item.

Reply from BeautyWellness.ca Inc.
I was searching for a particular brand of shampoo/conditioner which I found on your website. Not only were the 2 different types in stock, they were at a great price. Shipping was very fast and overall I am extremely happy I found you! I’ll be shopping with you again!

Reply from BeautyWellness.ca Inc.
I recently ordered online hair tools for my son from Beauty Wellness.ca. However, I encountered a mix-up with the payment options and contacted Beauty Wellness.ca. Shortly after, I was connected with their service representative, Alex. During our correspondence, Alex not only resolved the payment issue with my recent order but also noticed what I had ordered and suggested other products that might better suit my needs.
Alex was absolutely right! The products he suggested were perfect and exactly what I needed. After speaking with Alex and him helping me navigate the Beauty Wellness.ca website, I was thoroughly satisfied as a customer. I eagerly awaited the delivery of my hair supplies, which arrived the next day.
Beauty Wellness.ca offers great products and even better customer service. Alex truly went above and beyond to assist me. I appreciate it immensely and will definitely be returning to purchase more hair products and tools from Beauty Wellness.ca. Thank you once again!
Marvin T.

Reply from BeautyWellness.ca Inc.
"I placed my order last week and received it yesterday. The delivery was impressively fast, and the packaging was excellent. I’m very satisfied with my purchase from Beauty Wellness and will likely order from them again

Reply from BeautyWellness.ca Inc.
I have ordered from them a few times and cannot complain at all. Prices are amazing, service fantastic and my products get here in a few days. I will never go back to beauty supply stores or drug stores. I will continue to support this business.

Reply from BeautyWellness.ca Inc.
Great prices on my favourite hair products. Easy to order and had a discount which made it even more worth buying. Fast and reliable shipping. I will keep buying from here.

Reply from BeautyWellness.ca Inc.
I placed an order and realized that I forgot to use my points. I sent a message via the chat line to ask if they can apply my points. I promptly received an e-mail from Alex informing me that a refund would be issued for my points. This is great customer service. You really care about your customers. I am a repeat customer and will continue to order my products from your site. Great products. Great prices! Thank you again Alex!

Reply from BeautyWellness.ca Inc.
The ordering was easy and the shipment was very fast. I went to your site because you are Canadian and because I was looking for a specific product. It was less expensive than Amazon and I ended up buying other products as well, which I am very pleased with.

Reply from BeautyWellness.ca Inc.
Great products! Great services ! Nice communication and easy website !

Reply from BeautyWellness.ca Inc.
I’ve been a loyal customer for a long time, and today just reinforced why. When a product I usually order wasn’t available, Alex from support didn’t just brush it off—he took the time to understand what I needed and suggested the new Wella Charm series as a great alternative. I ended up placing the order right away, and I’m genuinely excited to try it. Email Subscription provided 10% off and you get Free Shipping on $75 or more.
That kind of personalized service is rare. Every time I’ve reached out, I’ve been met with patience, product knowledge, and a real willingness to help—not just sell. They truly care about their customers.
The product selection is unmatched, prices are great, and shipping is always quick. I don’t trust my beauty buys to anyone else. If you're thinking about shopping here, do it—you might end up a loyal customer too.

Reply from BeautyWellness.ca Inc.
Very convenient and their prices are great. This was my first time ordering and they did miss an item from the shipment but when I called them they were very friendly and quick to fix the issue and send me the missing item. Highly recommend.

Reply from BeautyWellness.ca Inc.
I always order my hair mask from here and their service is so fast. I had one package delivered to a wrong address and they were able to contact the courier guy and re deliver my package to me in less than 30 min from the time i sent them an email. One of Beauty wellness customer service agents called me the minute the package was put at my door to make sure everything is right. Super awesome & super fast customer service.

Reply from BeautyWellness.ca Inc.
I've been a repeat customer for a reason. When I had an issue at checkout, support called me back immediately and stayed on the line until everything was resolved—no rush, just real, thoughtful help. The rep genuinely listened, offered great suggestions, and made sure I left the call satisfied. It’s rare to find service this customer-focused.
Their product range is extensive—truly one of a kind. Whatever I’m looking for, they have it, and at unbeatable prices. Shipping is fast, and their sales support is just as impressive: knowledgeable, attentive, and genuinely interested in helping, not just selling.
I don’t trust my beauty purchases to anyone else. If you're thinking of ordering, go for it—you’ll likely become a loyal customer like me.

Reply from BeautyWellness.ca Inc.
Amazing customer service! Proud to support a Canadian family run business
Thanks for everything!

Reply from BeautyWellness.ca Inc.
I ordered the StyleCraft Saber trimmer from BeautyWellness.ca, and I couldn’t be more impressed with the entire experience. From start to finish, their customer service was outstanding — prompt responses, friendly communication, and a clear focus on customer satisfaction.
The delivery was fast and secure, and the packaging was carefully sealed with a tamper-evident sticker. It was obvious that they took the time to inspect the product before shipping. Everything arrived in perfect condition, with no damage at all.
The product itself works like a charm and is exactly as described on their website. I also really appreciate how professional and trustworthy this company is — it’s clear they truly care about their customers. If you’re looking for reliable products, fair prices, and top-notch service, I highly recommend shopping with BeautyWellness.ca!

Reply from BeautyWellness.ca Inc.
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