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See what reviewers are saying
want to thank you for the personalized treatment, the quick responses to my questions, and the consideration you have shown me. Personalized service is a luxury nowadays that we don't usually appre... See more
Very fast shipping, and the books were in excellent condition, just like brand new. The only thing I would’ve improved was the packaging - the box was not really holding things within it, the side fla... See more
Company replied
Always great service from Mandy :) Quick delivery after ordering and any issues resolved without delay.
Company details
Written by the company
BEBC - Books for English provides English Language Teaching books and resources for universities, Colleges, Private Language Schools as well as teachers and students. We also supply Higher and Further educational resources for universities. (ELT, EFL, TEFL, TESOL, EAL) BEBC have over 48 years experience in the industry and supply books on behalf of publishers such as Oxford University Press, Cambridge University Press, Pearson, Macmillan & National Geographic Learning as well as UK based and European based publishers. BEBC supply material for all General English lessons and resources for exams such as IELTS/CAE/FCE to help with the IELTS/Advanced/First exams. We offer Worldwide delivery and very competitive discounts. Free online UK delivery for over 20 books ordered.
Contact info
Unit 4, Albion Close, BH12 3LL, Poole, United Kingdom
- 01202 715555
- elt@bebc.co.uk
- bebc.co.uk
4.5
Excellent
240 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 60% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Friendly staff
May 15, 2024
Reply from BEBC - The Bournemouth English Book Centre
Dear customer,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
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Great service from both Mandy and Nick
I order a lot of Ebooks from them and both Mandy and Nick are super responsive and supportive! They are pleasant to work with.
May 3, 2024
Reply from BEBC - The Bournemouth English Book Centre
Dear Myungsuk,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
The BEBC Team have plenty of experience and customer service is paramount to running any successful business.
We will let Mandy and Nick know that you have kind words to say about them :)
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Reply from BEBC - The Bournemouth English Book Centre
Dear customer,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Quick and easy
April 15, 2024
Reply from BEBC - The Bournemouth English Book Centre
Dear Brentwood Spanish School,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Reply from BEBC - The Bournemouth English Book Centre
Dear Catherine,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
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Great support!
April 20, 2024
Reply from BEBC - The Bournemouth English Book Centre
Dear customer,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Reply from BEBC - The Bournemouth English Book Centre
Dear Jon,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
This was the first time I used BEBC and…
This was the first time I used BEBC and everything went just fine - the people were helpful on the phone, a nice discount was offered on the books (Cambridge Complete Advanced) and, although they had to order them, the books arrived around the date promised by BEBC. So, I'm totally satisfied and would use BEBC again.
March 21, 2024
Reply from BEBC - The Bournemouth English Book Centre
Dear Alan,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service and glad you received your order in good time to Switzerland.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Fantastic service!
April 11, 2024
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They sent me the wrong online book…
They sent me the wrong code. My purchase was for an online book "with answers", but the online book indicates "without answers". It does not have the answers within the same virtual book. I did not request answers apart from or outside of the virtual book.
On the website, I purchased the book B1 Preliminary for Schools Trainer 1 *DIGITAL* Student's eBook "with Answers" **ONLINE ACCESS CODE ONLY** with the ISBN code: 9781009232098.
Category: eBooks - Exams - Cambridge English: Preliminary (PET)
Status: E BOOK
Please, I request to send the correct code of the online book "with answers" in the same online book and not outside of it.
The Ebook must be: B1 Preliminary for Schools Trainer, Six practice tests "with Answers", Second edition 1.
Thank you for your attention.
March 25, 2024
Reply from BEBC - The Bournemouth English Book Centre
Hi Kasahu,
This code was sent to you on the same day you ordered the eBook code.
Our customer service team have also sent you information in regards to the answers on the eBook and we have contacted Cambridge on numerous occasions and they have sent us all of the information you need and we have sent this information on to you. Please let us know how else we can help.
Many thanks
The BEBC Team
Reply from BEBC - The Bournemouth English Book Centre
Dear Catherine,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Great shopping experience
Great shopping experience, Mandy has answered all queries promptly
March 21, 2024
Reply from BEBC - The Bournemouth English Book Centre
Dear customer,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Fast and correct
March 11, 2024
Reply from BEBC - The Bournemouth English Book Centre
Dear customer,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
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Enquiry about books on a specific subject…
Good initial response and sent very comprehensive info to my enquiry about certain books.
Then when I responded there was a week's delay in
replying leading to my writing again to see if my mail had been received. An out of office email would have been good!
Once ordered books arrived quite quickly. Thx
February 28, 2024
Reply from BEBC - The Bournemouth English Book Centre
Dear Pat,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
I got my online code
I got my online code, it took some time but it arrived to may email
February 28, 2024
Unprompted review
Reply from BEBC - The Bournemouth English Book Centre
Dear customer,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Great response
Really fast email responses to my queries about a Pearson Roadmap series book. The code arrived promptly. Great service.
February 11, 2024
Reply from BEBC - The Bournemouth English Book Centre
Dear Adam,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Reply from BEBC - The Bournemouth English Book Centre
Dear Olena,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
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Thanks to amazing manager Mandy
Thanks to amazing manager Mandy, I will turn to this store again in the nearest future!
January 25, 2024
Reply from BEBC - The Bournemouth English Book Centre
Dear Julie,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service. We also love that you have been dealt with by our Head of Customer Services, Mandy who has been a loyal member of BEBC for almost 30 years.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
Reply from BEBC - The Bournemouth English Book Centre
Dear customer,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
I speak Spanish but what I can said is…
I speak Spanish but what I can said is that is very good service.
January 16, 2024
Reply from BEBC - The Bournemouth English Book Centre
Dear Sandra,
Thank you so much for taking the time to leave us a 5 star rating - it really is appreciated!
BEBC prides itself on having an extensive range of stock and quick and reliable customer service as well as offering the best discounts we can.
We also do our best to give our customers an efficient delivery service.
Your feedback is vitally important and helpful for BEBC to continue to deliver the service our customers deserve.
Thank you again for your valued custom and we are glad you are happy with your purchases from BEBC.
Your kind words are valued here by us all.
Have a lovely day
The BEBC Team
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