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Beco Reviews 2,761

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TrustScore 4.5 out of 5

4.6

Pet Store
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their durability and effectiveness, especially for pets with specific needs like sensitive stomachs or strong chewing habits. People frequently highlight the excellent ordering process and the prompt delivery service, often receiving their items quickly and efficiently. However, some customers were not happy with the delivery experience, specifically mentioning issues with certain courier services leading to delayed, undelivered, or damaged parcels. A few other people also felt that some product designs, like certain poop bags, were impractical or that some scented items had an off-putting smell for their pets.

What people talk about most

Product

Customers had positive experiences with product. Many reviewers praise the quality and durability of items,... See more

Quality

Reviewers mention positive feedback about quality. Many customers praise the excellent quality of products,... See more

Delivery service

Users describe positive interactions with delivery services, often praising quick and efficient delivery,... See more

Order

Consumers generally express satisfaction with the ordering process. Many reviewers highlight the ease and... See more

Service

Reviewers highlight positive aspects of service. Customers are happy with their purchases and praise the... See more

Based on these reviews

Rated 5 out of 5 stars

I had an extremely quick response to my message querying when/where the remainder of my order was. Within 48 hours the promised replacements had arrived. Poo Bags are good quality & post customer... See more

Rated 5 out of 5 stars

These are the best waste bags I have used and this time had the scented version, tbh that’s what I’ll order again! Recommended to my Freind and she is also sold on these now, total confidence in pic... See more

Rated 5 out of 5 stars

Really great company to deal with from start to finish. Every toy I have bought has lasted so well despite being given to a lab and a massive poodle! The treats I purchased went down really well and... See more

Rated 5 out of 5 stars

I like that I can delay my subscription order - important for when we're not at home, and our dog loves the food. Another bonus is cardboard packaging, though it's often damaged by the time it gets he... See more

Company details

  1. Pet Store
  2. Animal Feed Store
  3. Pet Supply Store

Written by the company

Since 2009, we've been on a mission to make the best possible products for dogs and cats whilst reducing their environmental impact. Pets are family and consequently deserve the best. We’ve prioritised using the finest materials and ingredients to make products that your pets will love. Whilst we continue searching for better ways to make your pet's future favourites, we offset our carbon emissions and donate 1% of sales to projects restoring and preserving the natural world. Find out more at www.becopets.com

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Replied to 80% of negative reviews

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Rated 4 out of 5 stars

Great products

Great products. Slightly less than prompt on delivery, which may be due to the carrier, rather than Beco themselves.

November 1, 2025
Rated 5 out of 5 stars

Beco poop bags are great

Beco poop bags are great - never tear or split and are a decent size. Having them on a roll is really useful for our usual walks on a windy beach - they never blow out of your pocket.

August 13, 2025
Rated 3 out of 5 stars

Haven't had my order delivered yet but…

Haven't had my order delivered yet but got asked to do a review. It's been dispatched but because Beco have chosen one of the worst delivery companies Evri looks like they have lost it or haven't got enough underpaid delivery drivers to deliver. It's apparently sat in the depot.

October 28, 2025
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Reply from Beco

Hi Lisa, Please can you reach out to heretohelp@becopets.com so we can make this right 🐾 Team Beco

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