Pestcos: Bed Bugs Gone Reviews 

205
TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

The company came out on the 7th of January for a heat and chemical treatment. Advised by sales team that the work was guaranteed, in the morning the technician called in sick and I had to wait until... See more

Rated 1 out of 5 stars

Presurred into signing disclaimer which came through on my phone Pages of words too small to read. Now I know why..... My slatted blinds in 2 rooms completely ruined in the heat despite the man s... See more

Company replied

Rated 4 out of 5 stars

The operatives came out twice to deal with rodents in this old house, and correctly identified that the mice had been superseded by a rat. After the second visit, the activity seemed to have disappear... See more

Company replied

Rated 5 out of 5 stars

Swift response to request for visit (next day). The operative that attended carried out a thorough check of property and made suggestions around addressing points of entry etc. baited the area of act... See more

Company replied

Company details

  1. Pest Control Service

Information provided by various external sources

Bed Bugs Gone take pride in being the South East's leading company in specialist Bed Bug Eradication. Our services range from the traditional chemical to the revolutionary heat treatment offering Sniffer Dog services and alternative organic solutions. We are insured, certified and accredited up to the highest of industry standards so you can ensure we are the right company to help with your pest control problem, in London and the south east. Our team of 100 and counting are all experienced and very knowledgeable and our flexible management and employee benefits mean that we keep our good staff and attract the best people in the industry. Why not give us a call about your Bedbug problem today.


Contact info

2.9

Average

TrustScore 3 out of 5

205 reviews

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2.9

All reviews

(205)

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Rated 4 out of 5 stars

Bee torment.

The bees in the wall of my house were inaccessible without demolishing the wall.
Unfortunately the first attempt to eradicate them was on a cloudy and damp afternoon when not many were visible. On the second attempt on a warm day the pest control expert sprayed two different products which resulted in the queen bee leaving the nest and all bees were gone after about 36 hours.

September 2, 2017
Unprompted review
Rated 3 out of 5 stars

Booking the appointment was easy

Booking the appointment was easy. A time slot was given between 8 -12 as no one had arrived by 12.30 I rang to see if there had been a problem. I was advised it would be 2.00pm, the guy arrived at 2.30. Surely it wasn't beyond their wit to ring me much earlier in the day as they knew there would be a delay. I hung around for ages. Because of this experience I will probably look for alternative companies if I have a wasp nest in the future.

September 1, 2017
Unprompted review
Rated 1 out of 5 stars

When I rang on Sunday afternoon to get …

When I rang on Sunday afternoon to get a quote to come and kill and remove our Hornets nest from a tree in our garden the lady was extremely efficient and professional and I was very happy that I chose this company. Unfortunately the next day when a young man turned up in a unmarked white van who didn't seem to have a clue what he was doing I was a bit nervous. He said it would only take a minute to sort out the nest and he would be on his way. When I said about removal of the nest after killing the hornets he didn't know he had to do that and rang someone who told him to come back in a week. He then preceded to get a large spray canister from his van and climbed my stepladder without any protection against stings or masks or gloves and sprayed some chemical powder in to the nest of which a large amount went over him. He then said the job was done and left. I have since removed the nest from the tree myself so my children can play in the garden again but annoyed that I paid some con artist £178 for a 1 minute job

August 30, 2017
Unprompted review
Rated 4 out of 5 stars

Good result

Good result, quick and clean extermination of difficult wasps' nest. Pretty pricey, and first appointment fell through because of admin error, but great result. Thanks

August 25, 2017
Unprompted review
Rated 5 out of 5 stars

Good Service

Very helpful, turned up on day we booked & phoned to book in as requested. Everyone I spoke to helpful and informative. Appear to have resolved the problem we had with a wasp nest. Would recommend

August 21, 2017
Unprompted review
Rated 1 out of 5 stars

Paid £298 for 1 visit

Paid £298 for 1 visit, the problem was solved next door when they got a company in and found house riddled with mice. Phoned this company and asked re the exorbitant charge but got no satisfaction. would not recommend to anyone, complete rip off merchants.

August 14, 2017
Unprompted review
Pestcos: Bed Bugs Gone logo

Reply from Pestcos: Bed Bugs Gone

Hi George, thank you for your review. I have tried to call you to discuss this and have followed this up via email. I look forward to hearing from you shortly. Thanks Matt Fenwick, Complaints and Compliance Manager.

Rated 4 out of 5 stars

On the whole I was pleased with this …

On the whole I was pleased with this service although it is pricey & I could only afford one visit. Terry was very pleasant & informative & did a thorough job of laying traps & poison which has worked up to now as we haven't seen another mouse. We have carried out all the extra precautions he advised us to do.

August 14, 2017
Unprompted review
Rated 2 out of 5 stars

I don't feel the problem is being …

I don't feel the problem is being solved by a long shot. Potential inlets have not been blocked up and further rodents have been seen in our property and we have to wait another four days for a follow up visit.

August 14, 2017
Unprompted review
Rated 1 out of 5 stars

I initially gave a 1 star review on Google …

I initially gave a 1 star review on Google after receiving terrible service, at which point was sought after by the manager who pretended that his intentions were to rectify the problem, but after dealing with him, it actually worsened my opinion of the company. His efforts to regain my faith in the business and amend their error was so p*ss poor and lack lustre, it was incredible. It's been 6 weeks and I'm still awaiting my 3 visit from the technician. After my 3rd attempt at trying to achieve something so simple (aka. booking a visit) proved to be darn near impossible, at this point I just totally regret going with this company.

August 14, 2017
Unprompted review

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