I cleared my entire schedule to wait in an empty apartment for a delivery that never arrived. Despite multiple emails with customer service claiming the driver would call me "shortly" to find a solut... See more
Company replied

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I cleared my entire schedule to wait in an empty apartment for a delivery that never arrived. Despite multiple emails with customer service claiming the driver would call me "shortly" to find a solut... See more
Company replied
Product and service of TOP quality We are customers from the Nordics, but we write in English to make sure that this company can achieve a more international market. Their product (our bed) enables u... See more
Company replied
Such a comfortable bed it is! I loved it! Kudos! It was delivered exactly at the date and time that we agreed on. I appreciate the customer service's prompt responses every time I contacted to them. I... See more
Company replied
I jist moved to DK from Australia and bought this bed on a recommendation from a colleague. Overall not so great with the whole delivery hassle and no assembly service. Products were delivered o... See more
Company replied
Written by the company
Hos Bedre Nætter finder du alt til dit soveværelse, med fokus på senge, sengerammer og sovesofaer. Vores sortiment er sammensat med fokus på komfort, kvalitet og design, så du kan få bedre nætter – og bedre dage.
Vi er 100 % online, og det betyder, at vi kan holde priserne nede uden at gå på kompromis med kvaliteten. Du slipper for dyre butikslokaler og unødvendige mellemled. Det kan mærkes, både i prisen og i din nye seng.

Vi bruger de bedste råmaterialer, men du betaler ikke for et dyrt brandnavn. Vores senge, sengerammer og sovesofaer er skabt med fokus på komfort, holdbarhed og æstetik – og fordi vi kun sælger online, får du altid en ekstra god pris.
Uanset om du bestiller en hovedpude eller en kontinentalseng, leverer vi gratis – direkte til din hoveddør. Det gælder alle produkter.
Med gratis levering, 100 nætters prøve og kundeservice døgnet rundt gør vi det nemt for dig at finde din næste søvnløsning.

Written by the company

luk roligt øjnene
Østre Langgade 58, 8643, Ans By, Denmark
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 91% of negative reviews
Typically replies within 2 weeks
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I bought Sirius bed and it was very easy to assemble, delivered on time and the customer service was always useful

Reply from Bedre Nætter
Good quality, smart design with space for a mattress topper under the sitting part when not folded out . Beautiful yellow color

Reply from Bedre Nætter
Intet at klage over, super god seng til en meget fair pris og hurtig levering lige til døren til det anmeldte tidspunkt

Reply from Bedre Nætter
I ordered a sofa becuase I am so happy with my bed. You can always trust bedre netter to deliver quality on time

Reply from Bedre Nætter
Product great, customer service is really slow. I received a sofa two months ago and it was broken on delivery. I reached out to Bedrenatter several times but didnt get an answer. Then I wrote a review here, they contacted me, but then just stopped writing again since 3 weeks now. Really a shame because I think they have great products, but this communication or the lack thereof really makes the experience not very enjoyable...

Reply from Bedre Nætter
I bought a Sofa. Amazing times to delivery and is a really comfortable and beautiful sofa. Highly recommended.

Reply from Bedre Nætter
It was overall the worst choice ever made when it comes to a mattress. We have developed neck and back pain and I regret it so much paying for this product. The issues started appearing after 3 months of use. The mattress was delivered in two pieces (total of 1.60 m x 2.0m) which was a surprise to me as I didn't realize that when ordering it. As soon as we used it we started falling in the middle of it where there was a gap. Ever since the sleep has been terrible, waking up at nights due to pain and trying to adjust position. Worst experience ever, soon switching to a different mattress company.

Reply from Bedre Nætter
Worst quality beds. We both are having pain due to the mattress. We picked the extra firm one which is stil super soft and we can feel all the coils.

Reply from Bedre Nætter

Reply from Bedre Nætter
The bed is comfortable, installation was fairly easy, and the delivery time was good.

Reply from Bedre Nætter
Our Moma Fine sofa arrived quickly to Sweden and I really like their green color and the opening mechanism.

Reply from Bedre Nætter
Worthed is so easy to build up and also on the every day basis

Reply from Bedre Nætter
Excellent experience all in all: the bed is of very high quality, extremely comfortable and affordable compared to similar beds on the market from other providers (purchase was made taking advantage of a discounted price during an offer campaign). The delivery was on time, easy and as planned. Excellent customer service.

Reply from Bedre Nætter
Outstanding customer support
The customer support team did an amazing job to help out sorting a logistic challenge. Although the bed was delivered with one wrong part (of different color) they stepped in and ensured we can use the products and made arrangements to get the correct part asap.
As for the bed, I would highly recommend it as well as the mattress.

Reply from Bedre Nætter
Ive got a bed and before a sofa, everything is perfect. Good quality 😍

Reply from Bedre Nætter
Have only had a good experience with the company and their products are of very good quality. Would most certainly recommend.

Reply from Bedre Nætter
Ordered mattress topper and pillow from them. Products were great but in particular the super responsive customer service over chat was brilliant. When an item was lost in the post they immediately sent a replacement and a small gift as compensation, no fuss made at all.

Reply from Bedre Nætter
Cecilie has taken the matter and help me fast and with quality! Thank you so much Cecilie

Reply from Bedre Nætter
Best service and best quality for the pice range

Reply from Bedre Nætter
Fantastic experience from the beginning as Amanda from Customer Service went above and beyond to help with a new delivery date.
Thanks for everything so far. Looking forward to receiving the mattress 🙌

Reply from Bedre Nætter
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