Shop staff and manager were very accommodating in the Palmy store. Need to be a bit clearer with their promotion on their website 'Spin and Win' as it doesn't state if it is in shop purchases only or... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I have had my issue sorted promptly after my review , January 8th. An offer of a mattress swap asap and mattresss cover. Thank you for followup from Henderson Branch.
Company replied
I have just had a sofa bed delivered from the Nelson store, into a tight spot upstairs, which I was concerned about However, it was expertly sited without any fuss or damage. I must applaud the... See more
Company replied
Angelica’s communications volume is 10/10 The ease I felt I was in disbelief at the beginning,(being stuffed around with other companies in the past HN) but the count down began and the day my childr... See more
Company details
Written by the company
It's our dream to give everyone a great night’s sleep. Beds4U is totally committed to bringing you comfortable, brilliant-value beds & mattresses made in New Zealand.
Contact info
5 Gloucester Park Road, 1061, Auckland, New Zealand
- 0800233748
- info@beds4u.co.nz
- beds4u.co.nz
4.3
Excellent
648 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 72% of negative reviews
Typically replies within 1 week
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Easy and fast
We went in to the Newmarket store yesterday at 1pm to get a Queen Bed.
Sonia made sure we got the right bed at the right price, then coordinated with the delivery team. The new bed was delivered at 12:45pm today. Great communication throughout. Under 24hours. Brilliant
October 17, 2024
Unprompted review
Reply from Beds4U New Zealand
Hi Andy,
Thank you so much for your amazing feedback! We're thrilled to hear that Sonia helped you find the perfect bed at the right price and that the delivery was coordinated smoothly. We are glad you enjoyed our services :) If you need anything else, we're always here to help. Enjoy your new bed!
Regards
Beds4U Team
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Reply from Beds4U New Zealand
Hi Bill,
Thank you for your feedback! We're glad to hear you had great service and fast delivery. If you need anything else, feel free to reach out—we're here to help!
Regards
Beds4U Team
Reply from Beds4U New Zealand
Hi Arron,
Thank you for your kind review! We're happy to hear that you had a quick delivery and excellent customer service. If you need any further assistance, we're always here to help! Enjoy your new bed :)
Regards
Beds4U Team
Great service
Great service. Communication was good.
Unfortunately you can feel the springs in places, in the mattress. A bit dissapointing as described as soft/med.However thats what happens if you buy on line I guess. Good value for money.
September 23, 2024
Reply from Beds4U New Zealand
Hi Annie,
Thank you for your feedback! We’re glad to hear you had a positive experience with our service and communication. We’re sorry to learn that the mattress didn’t quite meet your expectations in terms of comfort. We always aim for our products to align with our customers’ needs, and we appreciate your understanding. If you’d like, feel free to reach out so we can discuss some options to ensure you’re completely satisfied with your purchase. Your comfort is important to us!
Regards
Beds4U Team
Reply from Beds4U New Zealand
Hi Aaron,
Thank you for your feedback! We're happy to hear that you had a positive experience with us. If there's anything else we can assist you with, feel free to reach out. We're here to help! Enjoy your new bed :)
Regards
Beds4U Team
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Reply from Beds4U New Zealand
Hi Cathy,
Thank you for your feedback! We're happy to hear that you had a positive experience with our delivery. If there's anything else we can assist you with, feel free to reach out. We're here to help! Enjoy your new bed :)
Regards
Beds4U Team
Worth the price easy to order and…worth the purchase very happy customer
Worth the price easy to order and communication was on point will buy from them again
September 14, 2024
Reply from Beds4U New Zealand
Hi Leesen,
Thank you for your great feedback! We're so glad to hear that you found the purchase great and you're happy with our services. We look forward to serving you again in the future! If you ever need anything, we're here to help. Enjoy your new bed :)
Regards
Beds4U Team
Prompt service and communication
Prompt service and communication. Bed arrived quickly and was just what we needed.
August 26, 2024
Reply from Beds4U New Zealand
Hi Rachelle,
Thank you for your feedback! We're happy to hear that our prompt service and communication met your expectations and that the bed arrived quickly. It’s great to know it was just what you needed. If you need anything else, we're here to assist! Enjoy your new bed :)
Regards
Beds4U Team
Just quite and easy.
August 14, 2024
Reply from Beds4U New Zealand
Hi Diane,
Thank you for your feedback! We’re glad to hear that your experience was quick and easy. We appreciate your support!
Regards
Beds4U Team
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We found a Bed 4 us
August 11, 2024
Reply from Beds4U New Zealand
Hi Ah-Kew,
Thank you for sharing! We're glad you found the perfect bed for you at Beds4U! Enjoy your new bed! 😊
Regards
Beds4U Team
Website easy to navigate through to…
Website easy to navigate through to purchase, my son loves his new bed
August 4, 2024
Reply from Beds4U New Zealand
Hi Alison,
Thank you for your feedback! We're glad to hear that the website was easy to navigate and that your son loves his new bed. Enjoy the new bed!
Regards
Beds4U Team
Reply from Beds4U New Zealand
Hi Sandra,
Thank you for your feedback! We're glad to hear that the communication was consistent throughout the process. Enjoy your new bed!
Regards
Beds4U Team
Fantastic service and follow through on…
Fantastic service and follow through on delivery. Great product too!
July 27, 2024
Reply from Beds4U New Zealand
Hi Lee,
Thank you for your kind words! We're delighted to hear that you had fantastic service and a smooth delivery experience. Enjoy your new bed!
Regards
Beds4U Team
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The bed was delivered and from the…
The bed was delivered and from the first night it bliss. Sleeping so well. The delivery guys were great.
July 26, 2024
Reply from Beds4U New Zealand
Hi Cheryl,
Thank you for sharing your experience! We're thrilled and great to hear that our delivery team provided excellent service. Enjoy your blissful sleep!
Regards
Beds4U Team
Reply from Beds4U New Zealand
Hi there,
Thank you for your feedback! We're glad to hear you're enjoying the great quality and comfort of your purchase. Enjoy your new bed :)
Regards
Beds4U Team
Purchased 3 beds within 2 weeks
We purchased our own home and wanted new beds due to the good reviews and a NZ company I chose Beds4u
I purchased a king, queen and double and they are good quality well priced and the service was fantastic from ordering on line to the delivery
Have recommended to family and friends
July 4, 2024
Reply from Beds4U New Zealand
Hi Jo,
Thank you for choosing Beds4U for your new home! Your recommendation to family and friends means a lot to us. Congratulations on your new home!
Regards
Beds4U Team
Great customer service
Fast, responsive customer service and a bed delivered when they said.
June 29, 2024
Reply from Beds4U New Zealand
Hi Fiona,
Thank you for your feedback! We're glad to hear that you had a great experience at ours. We appreciate your support!
Regards
Beds4U Team
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value for money
value for money. the customer service team arranged for delivery at our preferred date and time. Special thanks for that
July 3, 2024
Reply from Beds4U New Zealand
Hi Dev,
Thank you for your feedback! We're glad you found value in our sevice. We appreciate your kind words and are always here to help!
Enjoy your new bed!
Best regards,
The Beds4U Team
Reply from Beds4U New Zealand
Hi Sonia,
Thank you for your feedback! We're thrilled to hear that you received wonderful service. We look forward to serving you again in the future.
Best regards,
The Beds4U Team
Awesome customer service
Easy to deal with and very efficient. From the gentleman that helped us in the stire to the delivery guys... They were polite and made our experience a positive one.
June 24, 2024
Reply from Beds4U New Zealand
Hi Mariana,
Thank you for your kind words! We're delighted to hear that you had a positive experience with our team. If you need any further assistance, please feel free to reach out.
Best regards,
The Beds4U Team
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