Ordered bed frame and mattress Monday evening, delivered as arranged Wednesday morning. Took couple of hours to put together, very simple instructions, delivery to required room, telephoned 40 mins... See more
Company replied
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Easy to use website , seemed straightforward ... and offering very fast delivery is what attracted me in ordering from this company as i urgently need the bed for my holiday property . Reviews lo... See more
Company replied
Ordered my daughter this single bed as she is short of space and it has lift-up storage space. Spoke with customer services before ordering as needed to ask a few questions. Helpful staff and good ch... See more
Company replied
The website was easy to understand and manoeuvre. The measurements for the bed sizes were available and accurate, and I found even the small single bed measurement very helpful. Picking delivery d... See more
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Company details
Written by the company
UK online Beds superstore. Beds and mattresses at low prices. Wooden pine beds, leather beds, Memory Foam, cheap metal beds, Silentnight, Millbrook plus much more.
Contact info
Chapel Showrooms, HG5 0HN, Knaresborough, United Kingdom
- 01423863914
- support@bedstar.co.uk
- bedstar.co.uk
4.7
Excellent
2K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quick and easy to order
August 25, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Thomas,
Thanks for the great feedback. That's what we love to hear!. We aimed to make ordering a breeze, so we're glad it worked for you.
We hope you love your products!
Kind regards
Bedstar Ltd
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Reply from Bedstar.co.uk
Good afternoon Maxine,
Thank you for your positive comment! We're so glad you found it easy to use. We hope you enjoy your purchase!
Kind regards
Bedstar Ltd
Easy to understand and detailed
The website was easy to understand and manoeuvre. The measurements for the bed sizes were available and accurate, and I found even the small single bed measurement very helpful.
Picking delivery date and time slot was also helpful. I enjoyed shopping on the site.
August 24, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Obioma,
Thank you for the great 5 STAR review.
We're so glad to hear you found our website easy to navigate and, most importantly, that our measurements were accurate and helpful. We know buying furniture online requires trust, so we put a lot of effort into providing precise details, even for our small single beds!
It's also wonderful to know that you found the delivery date and time slot selection process helpful. We designed it to give our customers as much flexibility and control as possible.
We truly appreciate you taking the time to share your positive experience and are thrilled you enjoyed shopping with us. We hope you love your new bed!
Kind regards
Bedstar Ltd
Best price for this mattress
Best price for this mattress, appreciated the discount code which prompted my commitment to the purchase. Easy ordering, clear communication
August 24, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Tracy,
Thank you for your positive review
We are pleased to know that you found our pricing competitive and that the discount code contributed to your decision. It's also great to hear that you found the ordering process straightforward and our communication clear.
We appreciate your business and hope you are completely satisfied with your new mattress.
Kind regards
Bedstar Ltd
Good choice
August 23, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Gwenllian,
Thank you for rating us 5 STAR.
We're so glad you think so! We do hope you will be very happy with you goods when they arrive.
Kind regards
Bedstar Ltd
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Very easy & got what I wanted.
August 21, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Helen,
Thank for rating us 5 STAR.
That's exactly what we love to hear! Thank you for letting us know you had a smooth experience and found what you needed. We hope you will be very happy with your choice of goods.
Kind regards
Bedstar Ltd
Clear and easy to navigate website
August 19, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon,
Thank you for the 5 STAR rating we really appreciate the fantastic feedback on our website's navigation! We strived to design it with our users' ease in mind.
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good morning Bob
Thank you for rating us 5 STAR.
We’re glad to hear you found the process easy, and we’ll do our best to ensure a quick and smooth delivery. If you have any questions or need assistance, feel free to reach out.
Kind regards
Bedstar Ltd
Excellent Customer service
I found the service to be very friendly and helpful when I called. They provided all the answers and assistance I needed in a very friendly manner.
August 14, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Teresa,
Thank you for taking the time to share your positive experience with our Customer Service Team. We’re delighted to hear that you found our staff friendly and helpful during your call. Providing clear answers and exceptional assistance is always our goal, and we’re so glad we could meet your needs.
Your feedback means a lot to us and motivates our team to continue delivering great service. If there’s anything else we can assist you with in the future, please don’t hesitate to reach out.
Kind regards
Bedstar Ltd
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Site easy to use
Site easy to use
Chat available as you are ordering to check items
August 12, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Jayne
Thank you for rating us 5 STAR.
Thank you for your positive feedback! We’re glad to hear that you find our site easy to use and appreciate the convenience of our live chat feature while ordering. Ensuring a smooth and helpful shopping experience is our top priority.
If you ever have any questions or need assistance, don’t hesitate to reach out—we’re always happy to help!
Kind regards
Bedstar Ltd
Double bed
Easy to view and order product
Quick delivery time & recycle option
August 11, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Andrea,
Thank you for rating us 5 STAR.
Thank you for taking the time to share your positive experience with us! We’re thrilled to hear that you found our platform easy to use for viewing and ordering products, and that our delivery speed met your expectations.
We’re also glad you appreciate our recycling option—sustainability is a key priority for us, and we’re committed to offering eco-friendly solutions for our customers.
Kind regards
Bedstar Ltd
Very easy to order and a great price
August 11, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Ricky,
Thank you for rating us 5 STAR.
We're so glad you found the ordering process easy and the price great. We strive to make things simple and affordable for our customers, and we truly appreciate your feedback. Hope to serve you again soon!"
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good morning Jean
Thank you for the 5 STAR rating.
We’re thrilled to hear that you found our website informative and helpful. Our goal is to provide valuable and comprehensive content, so it’s great to know you were able to find what you wanted.
Thanks again for taking the time to share your thoughts!"
Kind regards
BedstarLtd
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Reply from Bedstar.co.uk
Good morning,
Thank you for rating us 5 STAR.
We are pleased to hear you found our ordering system easy, we try to make everything as user friendly as possible.
We hope you will be happy with your goods when they arrive.
Kind regards
Bedstar Ltd
Reply from Bedstar.co.uk
Good afternoon Verity,
Thank you for rating us 5 STAR.
We are pleased to hear you found our ordering system easy, we try to make everything as user friendly as possible.
We hope you will be happy with your goods when they arrive.
Kind regards
Bedstar Ltd
very simple ordering.
August 7, 2025
Unprompted review
Reply from Bedstar.co.uk
Good afternoon Jane,
Thank you for rating us 5 STAR.
We are pleased to hear you found our ordering system easy, we try to make everything as user friendly as possible.
We hope you will be happy with your goods when they arrive.
Kind regards
Bedstar Ltd
Good prices
Good prices. No pressure from sales people. I chose the Giltedge Chatsworth 1000. It was a few days late coming but WOW !!!! Worth waiting for. Happy.
May 28, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning John,
Thank you for rating us 5 STAR. We are grateful you have taken the time to give us your positive feedback.
We are delighted to hear you had a great experience and found the item you wanted. If we can be of any assistance in the future, please don't hesitate to get in touch.
Kind regards
Bedstar Ltd
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Easy to navigate website
August 3, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Helen,
Thank you for rating us 5 STAR.
Thank you for your kind feedback! We’re thrilled to hear that you found our website easy to navigate. Our goal is to provide a seamless and user-friendly experience, so your comment means a lot to us.
Please don't hesitate to get in touch should you need any further assistance.
Kind regards
Bedstar Ltd
Very easy ordering and clear website
Very easy ordering and clear website. Easy delivery date calendar. Hope everything else works as smoothly!
August 1, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Nicola,
Thank you for rating us 5 STAR.
We’re thrilled to hear that you found our ordering process easy and our website clear—it’s always our goal to make your experience as smooth as possible.
If you have any questions or need any further assistance please don’t hesitate to reach out.
Thanks again for choosing us—we appreciate your support!
Kind regards
Bedstar Ltd
Everything was made so easy with the…Excited to see my bed now
Everything was made so easy with the selection and ordering process. And such a great selection of colours and headboard styles to choose from.
July 31, 2025
Unprompted review
Reply from Bedstar.co.uk
Good morning Sarah,
Thank you for rating us 5 STAR. We really appreciate your feedback it tells us we continue to be on the right track for our customers. We strive to offer high quality goods at affordable prices.
We hope you will be very happy with you choice of goods when they arrive.
Thank you for choosing us!
Kind regards
Bedstar Ltd
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