Very fast delivery service. One very minor irritation - being asked for reviews of the beers ordered days or even weeks before I have even opened the cans/bottles :-)
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I’m really happy with my purchase from BeerMerchants.com. The House Party Beer was excellent value for money, especially for the quality and quantity you get. It was also great to find a gluten-free... See more
As usual my cans of stiegl hell lager was delivered quickly and packaged well 👍I hope you can get the 500ml bottles of stiegl hell lager for when i order next time,many thanks
There was a misunderstanding with the delivery company that caused a small delay. The guys at Beer Merchants, dealt with it quickly and efficiently and they actually sent me a free case of beers out... See more
Company details
Written by the company
At Beer Merchants, we are passionate about great beer. We have built our online platform to provide beer enthusiasts, connoisseurs, and curious minds with an exceptional selection of craft beers from around the world. Whether you're a seasoned beer lover or just beginning your journey into the exciting world of craft beer, we are here to satisfy your thirst for exceptional brews. Beer Merchants is one of the UK's first online beer retailers. We have worked with our friends across the beer industry for nearly two decades, sourcing world-class craft beer from all around the globe and delivering it direct to people's doors. Beer Merchants was founded with a simple yet ambitious mission: to bring the best beers from across the globe right to your doorstep. We understand that beer is not just a beverage but an experience that connects people, cultures, and tastes. With this understanding, we embarked on a journey to curate a diverse and extensive collection of beers that reflect the rich traditions, innovation, and craftsmanship of brewers worldwide. At Beer Merchants, we are committed to delivering excellence in every aspect of our business. We are passionate about promoting the craft beer industry, supporting independent breweries, and bringing you the best beer experiences. We are constantly evolving and expanding our offerings to keep up with the dynamic beer landscape and provide you with fresh and exciting choices. Join us on this beer-filled adventure, explore our incredible selection, and elevate your beer journey with Beermerchants.com. Cheers!
Contact info
United Kingdom
- 01622712960
- support@beermerchants.com
- beermerchants.com
4.3
Excellent
226 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Mixed case German beers
Received a really good selection of German beers. From Helles to Weissbeer, all were very good!
March 27, 2025
Unprompted review
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Great all round
Easy to order, arrived quick and great beer selection.
February 8, 2025
Unprompted review
No response to complaint
I've contacted via email to get a refund on cans as they were the wrong size cans and some weren't in delivery and have had no response and no refund won't be using again after this experience
February 3, 2025
Unprompted review
Service exceeded expectations
Service exceeded expectations. Great selection of products that I couldn't find elsewhere.
February 1, 2025
Unprompted review
Brilliant.
Ordered and delivered sooner than I expected. Packaging was excellent (so good I kept it) !!! I ordered 12 bottles of German Lager and thoroughly enjoyed everyone after a long Dry January !!! Will order again.
January 30, 2025
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Website can be a little clunky on…
Website can be a little clunky on mobile, and a lot of out of stock items have been for a long time, but the beer they do have on offer is great, reasonably priced and there's still a good selection
December 16, 2024
Unprompted review
Beers that are unavailable elsewhere
Beers that are unavailable elsewhere. Quick processing and delivery of order.
January 28, 2025
Unprompted review
Very easy site to use
Very easy site to use, found what I was looking for
December 9, 2024
Unprompted review
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Great Belgian Christmas beers
Beer Merchants stock a great selection of my favourite Belgian beers and especially Christmas beers which I love. My order was delivered extremely fast. All beers were in great condition. First class service. I will be placing another order very soon.
January 22, 2025
Unprompted review
Top service
Fast service
Efficient delivery
Well packaged and protected
Fantastic beers 🍻
January 11, 2025
Unprompted review
Absolutely five star service only…
Absolutely five star service only placed the order on Friday and had it on Sunday only 48 hours. I had to wait 100% recommend it and I will replace another order very soon.
December 15, 2024
Unprompted review
It is a great online beer shop and has…
It is a great online beer shop and has good customer service.
December 2, 2024
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Slight issue with courier
Dispatch was prompt but it was disappointing that the courier made only one attempt to deliver the parcel before requiring collection from a post office.
December 10, 2024
Unprompted review
Great selection of beers & prices…
Great selection of beers & prices brilliant shipping time too
December 10, 2024
Unprompted review
beer is great
beer is great. really love that I could get favourite
Belgian beers in London. order process was easy. delivery was smooth.
December 6, 2024
Unprompted review
Great selection of beers
Great selection of beers. I ordered two different cases and they arrived quickly and I am greatly enjoying the selections
December 10, 2024
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Great all round
Very well packaged, and a great selection of Belgian beers. Very, very happy
December 1, 2024
Unprompted review
Excellents service
Excellents service. Great selection. Very fast delivery.
November 29, 2024
Unprompted review
It hasn't arrived yet
It hasn't arrived yet. Apparently DPD delivered it, and took it away again without leaving a delivery note. Hopefully this will be resolved.. but at the minute i'm very frustrated, and to be asked about how I'm enjoying the beer is a bit triggering.
December 5, 2024
Unprompted review
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