Very fast delivery service. One very minor irritation - being asked for reviews of the beers ordered days or even weeks before I have even opened the cans/bottles :-)
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Review summary
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Reviews shaping this summary
I’m really happy with my purchase from BeerMerchants.com. The House Party Beer was excellent value for money, especially for the quality and quantity you get. It was also great to find a gluten-free... See more
As usual my cans of stiegl hell lager was delivered quickly and packaged well 👍I hope you can get the 500ml bottles of stiegl hell lager for when i order next time,many thanks
There was a misunderstanding with the delivery company that caused a small delay. The guys at Beer Merchants, dealt with it quickly and efficiently and they actually sent me a free case of beers out... See more
Company details
Written by the company
At Beer Merchants, we are passionate about great beer. We have built our online platform to provide beer enthusiasts, connoisseurs, and curious minds with an exceptional selection of craft beers from around the world. Whether you're a seasoned beer lover or just beginning your journey into the exciting world of craft beer, we are here to satisfy your thirst for exceptional brews. Beer Merchants is one of the UK's first online beer retailers. We have worked with our friends across the beer industry for nearly two decades, sourcing world-class craft beer from all around the globe and delivering it direct to people's doors. Beer Merchants was founded with a simple yet ambitious mission: to bring the best beers from across the globe right to your doorstep. We understand that beer is not just a beverage but an experience that connects people, cultures, and tastes. With this understanding, we embarked on a journey to curate a diverse and extensive collection of beers that reflect the rich traditions, innovation, and craftsmanship of brewers worldwide. At Beer Merchants, we are committed to delivering excellence in every aspect of our business. We are passionate about promoting the craft beer industry, supporting independent breweries, and bringing you the best beer experiences. We are constantly evolving and expanding our offerings to keep up with the dynamic beer landscape and provide you with fresh and exciting choices. Join us on this beer-filled adventure, explore our incredible selection, and elevate your beer journey with Beermerchants.com. Cheers!
Contact info
United Kingdom
- 01622712960
- support@beermerchants.com
- beermerchants.com
4.3
Excellent
226 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 37% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great beer at fantastic prices
Great beer at fantastic prices. Always very prompt on delivery. Would definitely order again
July 5, 2024
Unprompted review
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Prompt delivery
Prompt delivery. Well packaged. Certainly made my husband’s birthday
June 21, 2024
Unprompted review
Impressive service apart from.....
Initially I was very impressed with Beermerchants. Easy to order, quick shipping, excellent packaging.
Only now have I noticed that the beer I was shipped is 6 months past it's best-by date of Jan 24.
OK, so the beer was on sale, so I got a good price, but there was nothing on the website to say why it was on sale !
Will not use this company again based on that failure to provide accurate product information. Fortunately there are plenty of other Beer websites out there to spend my money at !
June 10, 2024
Unprompted review
Exceptional delivery and Belgium beer!!
June 14, 2024
Unprompted review
Amazing selection. Little Customer Service
Amazing selection of European beers but customer service needs improving.
Some hefe's tasted slightly stale (perhaps yeast autolysis). After informing them and asking when a new batch would arrive, as I wished to reorder newer inventory, received no reply. Actually, my first message to thank them and suggest some other European beers to consider - no reply.
Additionally, the website doesn't offer notifications when out-of-stock beers are replenished. Pity
Delivery was very prompt though
May 23, 2024
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Genuinely impressed
Genuinely impressed - first time I’ve used these guys. Website easy, great stock, delivery quick and hassle free!
May 24, 2024
Unprompted review
Brilliant service and communication
Brilliant service and communication
Will definitely be back for more🙂
May 8, 2024
Unprompted review
Great from Order to Delivery!
Great website. Easy ordering. Fast delivery via DPD. Great protective packging. Very happy
May 1, 2024
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Excellent service
Excellent service, ordered Thursday evening and they arrived Saturday. Very well packaged and a great selection of beers. Would definitely recommend and use again.
April 28, 2024
Unprompted review
Excellent customer service and great beer range
Excellent customer service. Courier did not deliver part of the order and denied any responsibility
Beer Merchants sent me a replacement of the missing beers
Have amazing selection of beers too.
May 1, 2024
Unprompted review
Terrible custumer service !
Terrible custumer service !
My Parcel was delivered last week, unfortunately not to my house (I don’t know where), try to contact them by emails (4emails), try to call them few times no answer (left voicemail)
No one replay to my emails or voicemail from 24th April (today is 30th April).
And I still dont have my parcel for over 100£
Really disappointed!!!
April 24, 2024
Unprompted review
Great selection.
Awesome selection of beers from all around the world, highly recommend if you're bored of drinking the same old stuff all the time.
April 19, 2024
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Prompt service
Prompt service, free delivery for larger orders, great range of beer.
April 9, 2024
Unprompted review
Swift delivery
Swift delivery of hard to locate products at reasonable prices. I made 3 orders in about 2 weeks 😆
April 9, 2024
Unprompted review
Westmalle Double
You got the Westmalle Double I was after! Tesco's used to sell it, but thanks to Brexit you can't get the beer anywhere in supermarkets anymore in the UK.
March 5, 2024
Unprompted review
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Beer Order
This is the first time I have used beer merchants. Found the beer I wanted, ordered and a quick delivery great.
February 10, 2024
Unprompted review
Great selection of beers
Great selection of beers, good rates for shipping (I live on an Island) and excellent delivery time - will definitely use again when I've got through this lot!
February 7, 2024
Unprompted review
Great beers excellent delivery
Great beers. Excellent quality, as advertised. Well packed. Efficient delivery using an excellent company. Good communication from seller and courier.
January 22, 2024
Unprompted review
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