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Beer Merchants Reviews 

226
•
TrustScore 4.5 out of 5

4.3

Food, Beverages & Tobacco
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Review summary

Created with AI, based on recent reviews

Evaluating 51 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the wide and unique selection of beers, including rare and international options, often highlighting excellent value. Many consumers report fast and efficient delivery, with orders arriving quickly and on time, and products are frequently well-packaged, ensuring safe arrival. The overall ordering process is described as easy and straightforward. However, some people mentioned issues with order fulfillment, such as damaged or missing items, or receiving incorrect products. A few customers also experienced delivery delays, with some orders arriving later than expected, even with expedited shipping, and noted concerns about packaging quality, with parcels occasionally arriving torn or open.

What people talk about most

Product

Reviewers highlight positive aspects of product, particularly the great selection of beers, including... See more

Delivery service

People report positive experiences with delivery service, often highlighting quick and efficient delivery... See more

Order

Users describe positive interactions with order, highlighting the ease of the ordering process and the great... See more

Service

Clients share positive opinions on service, with many reviewers consistently expressing satisfaction with the... See more

Quality

Customers had ambiguous experiences with quality, particularly concerning packaging. While some reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Very fast delivery service. One very minor irritation - being asked for reviews of the beers ordered days or even weeks before I have even opened the cans/bottles :-)

Rated 5 out of 5 stars

I’m really happy with my purchase from BeerMerchants.com. The House Party Beer was excellent value for money, especially for the quality and quantity you get. It was also great to find a gluten-free... See more

Rated 5 out of 5 stars

As usual my cans of stiegl hell lager was delivered quickly and packaged well 👍I hope you can get the 500ml bottles of stiegl hell lager for when i order next time,many thanks

Rated 5 out of 5 stars

There was a misunderstanding with the delivery company that caused a small delay. The guys at Beer Merchants, dealt with it quickly and efficiently and they actually sent me a free case of beers out... See more

Company details

  1. Food, Beverages & Tobacco

Written by the company

At Beer Merchants, we are passionate about great beer. We have built our online platform to provide beer enthusiasts, connoisseurs, and curious minds with an exceptional selection of craft beers from around the world. Whether you're a seasoned beer lover or just beginning your journey into the exciting world of craft beer, we are here to satisfy your thirst for exceptional brews. Beer Merchants is one of the UK's first online beer retailers. We have worked with our friends across the beer industry for nearly two decades, sourcing world-class craft beer from all around the globe and delivering it direct to people's doors. Beer Merchants was founded with a simple yet ambitious mission: to bring the best beers from across the globe right to your doorstep. We understand that beer is not just a beverage but an experience that connects people, cultures, and tastes. With this understanding, we embarked on a journey to curate a diverse and extensive collection of beers that reflect the rich traditions, innovation, and craftsmanship of brewers worldwide. At Beer Merchants, we are committed to delivering excellence in every aspect of our business. We are passionate about promoting the craft beer industry, supporting independent breweries, and bringing you the best beer experiences. We are constantly evolving and expanding our offerings to keep up with the dynamic beer landscape and provide you with fresh and exciting choices. Join us on this beer-filled adventure, explore our incredible selection, and elevate your beer journey with Beermerchants.com. Cheers!

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

226 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 37% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(226)

51 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Introduction to German Beers

The reason I bought a selection of these beers is that I don't buy German beers and wanted an introduction to them. I was no disappointed and the price was not too bad either.

September 27, 2024
Unprompted review
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Rated 5 out of 5 stars

Mystery box

Ordered a mystery box, rapid delivery and was received the following day, great mixed selection of beers received for a great price, would recommend!

August 1, 2024
Unprompted review
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Rated 5 out of 5 stars

Super delivery of a superb beer!

I tried a 0% German beer in my local and thought it was excellent. A google search led me to beer merchants. Price was right, I spent over £60 for free delivery. Expected 3 business days. It was in my fridge less than 24hrs after ordering. Excellent service!!

July 16, 2024
Unprompted review
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Rated 5 out of 5 stars

Great company

Great company, easily found what we wanted (Zot Blond & Kriek cherry beer). Easy to order, kept informed & delivered to our safe place. Will definitely reorder.

July 13, 2024
Unprompted review
Rated 5 out of 5 stars

Quick delivery

Quick delivery, fantastic selection. Some of the best prices around and ease of ordering with descriptions of each item without having click to see what things are, go back etc.

July 11, 2024
Unprompted review

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