Beer Ritz Reviews 

287
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention the impressive selection of unique drinks and the incredibly fast, reliable delivery times. Buyers are consistently pleased with the secure packaging, noting that bottles and glassware arrive completely safe and intact during transit. However, some customers also noted occasional shipping delays and relatively high delivery costs. A small group of reviewers experienced longer wait times than expected because packages were passed between multiple couriers along the way. Despite these minor issues with transit times and extra charges, most shoppers remain extremely satisfied with their overall purchasing journey.

What people talk about most

Delivery service

People report positive experiences with delivery_service, highlighting fast and prompt shipping times... See more

Product

Reviewers highlight positive aspects of product, consistently praising the great selection and range of beers... See more

Service

Customers consistently note positive experiences with service, describing it as brilliant and flawless.... See more

Order

Users describe satisfaction with order experiences, highlighting that the purchasing process is consistently... See more

Quality

Reviewers express high satisfaction and appreciation regarding product quality. Consumers consistently praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more

Company replied

Rated 5 out of 5 stars

First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.

Company replied

Rated 5 out of 5 stars

I absolutely love the beer. I ordered it to be delivered to Ipswich Suffolk, but I got the details wrong, I received an email sorting things out for me and I was so grateful. I will definitely be orde... See more

Company replied

Rated 5 out of 5 stars

Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!

Company replied


Company details

  1. Beer Store

Written by the company

We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware


Contact info

4.9

Excellent

TrustScore 5 out of 5

287 reviews

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1-star

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4.9

All reviews

(287)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

There was a breakage in my delivery…

There was a breakage in my delivery that was spotted by the delivery company. After a quick correspondence with Zak at BeerRitz the courier redelivered what was undamaged in clean and well packed condition. Only one bottle of cider had been damaged. Zak credited my account straight away. It’s how a company handles a problem that tells you the type of business you are dealing with, hence the 5 stars. Thank you.

September 29, 2023
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Reply from Beer Ritz

Hi Louise, that's really good of you to leave a 5 star review even though there a problem with your delivery - we hope to hear from you again soon

Rated 5 out of 5 stars

Absolutely made up found this site

Absolutely made up found this site.
Tradition is that my Christmas present to my self is a selection of Christmas Belgian beer. Increasingly more expensive and difficult to find sites with the favourites and some recent years haven't been able to get them at all.
Not only do these stock arguably the best beers in the world (Golden Carolus Christmas amongst others) but they are reasonably priced, reasonably priced delivery and fast delivery too.
Can't recommend highly enough
Will be revisiting a lot. Thank you.

October 5, 2023
Unprompted review
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Reply from Beer Ritz

Thank you for your Kind Review Mark :) We are glad we stock some of your favourites! Enjoy!

Rated 5 out of 5 stars

Great range of beers

Great range of beers. Always introducing new stock from across Europe and the UK.
Fast delivery.

September 19, 2023
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Reply from Beer Ritz

Thanks for the review :)

Rated 5 out of 5 stars

Perfect

Very good communication and service! Very friendly too. I wanted to send a gift to someone, but I live in another country it was not easy to find a good, reliable site. Then I found beerritz. There is a lot of choice and everything went very smoothly. Thank you!

September 1, 2023
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Reply from Beer Ritz

Hi Brenda, thanks for the review - we're pleased it all went smoothly!

Rated 5 out of 5 stars

Success

Holiday beer obtained

August 25, 2023
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Reply from Beer Ritz

We're pleased to have helped with an essential part of your holiday prep, and hope to hear from you again.

Rated 4 out of 5 stars

Belgian Beer glasses

Good selection of products, easy to search. Prompt delivery & a free gift! Not tried it yet but seems interesting.

August 8, 2023
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Reply from Beer Ritz

Thanks for the review!

Rated 5 out of 5 stars

Very quick and efficient service

Very quick and efficient service, delivered earlier than I expected, for my mates birthday… all the way to Wolverhampton! Well done. You were top notch. Thanks

August 6, 2023
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Reply from Beer Ritz

Thank you for your kind review Trevor :)

Rated 5 out of 5 stars

Good choice of beer

Good choice of beer. Order delivered promptly. The courtesy beer was a nice touch

August 5, 2023
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Reply from Beer Ritz

Thank you for your kind review Ben :)

Rated 5 out of 5 stars

Wide range of beers

Wide range of beers (though could probably do with more "traditional" bitters/ales). Very promptly delivered.

July 24, 2023
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Reply from Beer Ritz

Hi Richard. Thank you for taking the time to post a review. We agree with your comment and will be adding Saltaire Brewery beers to our portfolio today and more 'traditional' ales will be back on the site. Cheers :)

Rated 5 out of 5 stars

Awesome service!

Excellent service, my items were delivered less than 24hrs after I placed the order. Amazing!

July 24, 2023
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Reply from Beer Ritz

Thank you for your review Brian! :)

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