Beer Ritz Reviews 

287
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 52 reviews, reviewers overwhelmingly had a great experience with this company. People frequently mention the impressive selection of unique drinks and the incredibly fast, reliable delivery times. Buyers are consistently pleased with the secure packaging, noting that bottles and glassware arrive completely safe and intact during transit. However, some customers also noted occasional shipping delays and relatively high delivery costs. A small group of reviewers experienced longer wait times than expected because packages were passed between multiple couriers along the way. Despite these minor issues with transit times and extra charges, most shoppers remain extremely satisfied with their overall purchasing journey.

What people talk about most

Delivery service

People report positive experiences with delivery_service, highlighting fast and prompt shipping times... See more

Product

Reviewers highlight positive aspects of product, consistently praising the great selection and range of beers... See more

Service

Customers consistently note positive experiences with service, describing it as brilliant and flawless.... See more

Order

Users describe satisfaction with order experiences, highlighting that the purchasing process is consistently... See more

Quality

Reviewers express high satisfaction and appreciation regarding product quality. Consumers consistently praise... See more

Reviews shaping this summary

Rated 5 out of 5 stars

A glass arrived with a chip on it...damaged basically. After sending them an email the next morning, with photographic evidence., they replied saying "very sorry, no problem... we'll send a new o... See more

Company replied

Rated 5 out of 5 stars

First time ordering as some unique German beer I haven't seen anywhere else, pleasantly surprised that they arrived next day, also very well packaged. Definitely order from here again.

Company replied

Rated 5 out of 5 stars

I absolutely love the beer. I ordered it to be delivered to Ipswich Suffolk, but I got the details wrong, I received an email sorting things out for me and I was so grateful. I will definitely be orde... See more

Company replied

Rated 5 out of 5 stars

Ordered on a Saturday and had my delivery first thing Tuesday morning. Swift delivery and they carry a great selection, especially beers you only usually see in mainland Europe. Very pleased!

Company replied


Company details

  1. Beer Store

Written by the company

We're the longest-established online bottled beer shop in the UK. You've been able to buy beer online from us since 1998. We sell a mix of classic Belgian and continental beers, along with a great selection of UK craft beers and ciders. As well as these, we have a range of mixed beer packs in with various themes - Belgian mixed beer pack, German mixed beer pack, stouts and porters mixed beer pack, plus a huge range of glassware


Contact info

4.9

Excellent

TrustScore 5 out of 5

287 reviews

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1-star

Asks customers to review

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4.9

All reviews

(287)

48 reviews in the last 12 months

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Rated 5 out of 5 stars

Splendid selection of beers

Splendid selection of beers, including a new brewery to me (Bang The Elephant). It is this selection that keeps Beer Ritz at the forefront of online suppliers. Good delivery service from APC helps too.

July 15, 2023
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Reply from Beer Ritz

Thank you for your kind review Peter! We try our hardest to keep a great range of beers to please everyone! :)

Rated 5 out of 5 stars

All round pleasure

Buying beer is rarely a chore. Finding BeerRitz whilst looking for a particular beer was a pleasure I wasn't expecting. Excellent choice, prices and service. What more is there to ask for? I recommend you try them

June 26, 2023
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Reply from Beer Ritz

What a lovely review! Thanks for taking the time, and we hope to hear from you again soon.

Rated 5 out of 5 stars

Very easy to order from this company

Very easy to order from this company. The beers arrived in a couple of days. They were well packaged & my husband enjoyed them very much. We will be ordering again. Definitely recommended.

June 5, 2023
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Reply from Beer Ritz

Thanks for the positive review Sue, and we hope to hear from you again soon!

Rated 5 out of 5 stars

Found Belgian beer no one had

Found Beer Ritz when looking for some Belgian beers that were out of stock elsewhere. The delivery was swift and well packed and they even included a free beer of another type.
All good and will be back.

June 10, 2023
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Reply from Beer Ritz

Hi Starcruiser, thanks for your review - hope to hear from you again soon!

Rated 5 out of 5 stars

Great

Great, speedy service. Great product.

June 10, 2023
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Reply from Beer Ritz

That's great to hear, thanks for the review!

Rated 5 out of 5 stars

Super after all

At first I was disappointed because the beer did not arrive at all. But when I asked about it, it was sent at once and a day later a present arrived, too. Thanks.

May 14, 2023
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Reply from Beer Ritz

Thanks for the positive review Werner!

Rated 5 out of 5 stars

Good selection of beers

Good selection of beers. Well packaged and delivered quickly.

March 3, 2023
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Reply from Beer Ritz

Thanks for the review - it's good to hear the system is working as it should!

Rated 5 out of 5 stars

Really fast delivery

Really fast delivery. Great customer service. 5 stars 🌟

February 22, 2023
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Reply from Beer Ritz

Thanks Lisa, it's always good to hear that the service is working as planned!

Rated 5 out of 5 stars

An online ale paradise!

Amazing selection of ales and ones not normally available on other sites, along with being reasonably priced too! Delivery was extremely efficient and you get a free beer too ... will definitely be coming back for more!

January 25, 2023
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Reply from Beer Ritz

Thank you Nick! Hope you Enjoy/Enjoyed the beers!

Rated 5 out of 5 stars

Yet more great beer

Yet more great beer, all I had to do was answer the door (oh, and get dressed first).

January 20, 2023
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Reply from Beer Ritz

Hi J, thanks for maintaining basic standards of decency whilst accepting your order - we all appreciate it, especially the courier driver. Hope to hear from you again soon!

Rated 5 out of 5 stars

Excellent beer

Spoke to a member of staff on the day the order was placed, she was very helpful and friendly.

January 16, 2023
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Reply from Beer Ritz

Thanks Elizabeth, always happy to help! Hope to hear from you again soon.

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