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Review summary

Created with AI, based on recent reviews

Looking at 252 reviews, reviewers had a great experience with this company. Customers frequently express satisfaction with the ease of use and the substantial savings they accumulate through cashback, often describing it as Many appreciate the quick payout process and the variety of convenient payment methods available, including options that offer bonuses. People are particularly happy with the competitive rewards and the smooth functionality of the website and browser extension, making it a preferred choice over other similar services. However, some reviewers were not happy with issues related to cashback not being recorded or being reversed without clear explanations. A few other people also felt that the process for requesting specific payout amounts was unclear, and some experienced problems with account cancellations or difficulties in getting their cashback properly investigated.

What people talk about most

Payment

People report ambiguous experiences with payment, with many customers praising the fast and easy payout... See more

Website

Customers had ambiguous experiences with the website, with many praising its ease of use, smooth operation,... See more

User experience

Consumers find the user experience to be positive, with many describing it as easy to use and navigate,... See more

Refund

Users describe ambiguous interactions with refund, with some customers reporting positive experiences, such... See more

Discount

Reviewers highlight positive aspects of discount, with many customers appreciating the extra cash gained for... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love using BeFrugal most of the time, but here have been times when I know for a fact the shopping trip was activated and I made purchases and never got cash back. I would like an explanation as to... See more

Company replied

Rated 4 out of 5 stars

I've been using it for a few years now and for the most part-it's awesome. Doesn't take long at all to get your payout. I just figured out the points cash back part-Duh! Never did it before. I work 3r... See more

Rated 4 out of 5 stars

I thought it was skeptical at first because how long it took to get cash-back, but I was able to get it. Very trustworthy and reliable to claim cash back on many products and from many stores. It's 4-... See more

Rated 5 out of 5 stars

I gave 5 stars - because you are basically getting a cashback bonus for purchasing items you had already planned on buying. It's a no-brainer. This is on top of the rewards you might also get, depen... See more


Company details

  1. Cashback Provider
  2. Coupon Service

Written by the company

BeFrugal is a free Cash Back, coupon, and deal platform where you can earn up to 40% Cash Back at over 5,000 online stores. Getting started is simple: sign up for a free account, then use the BeFrugal website, mobile app, or highly-rated browser extension to find your favorite stores. From there, you’ll be redirected to the store’s site, where you can shop as usual. After you make a purchase, BeFrugal automatically tracks it, and Cash Back is added to your BeFrugal account, typically within a day. Once your Cash Back is ready, you can choose from multiple payout options like PayPal, direct deposit, Zelle, Venmo, check, Visa gift cards, or gift cards to stores like Amazon and Walmart. Plus, there’s no minimum payout, all gift card payouts receive an extra bonus, and you don’t have to wait for months between payouts. At BeFrugal, we’re committed to delivering the best Cash Back experience, with the highest Cash Back rates, a $10 welcome bonus, fast payouts, exclusive deals, and more. Learn more or join for free to claim your $10 bonus at www.befrugal.com.


Contact info

4.2

Great

TrustScore 4 out of 5

2K reviews

5-star
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1-star

Replied to 88% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Great cahback service

Great cahback service, especially using the chrome extension, you can manage how often you see the pop up and they usually offer a very competitive cashback rate, I saved more than 100$ so far and it is frictionless. I would recommend

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

Very pleased

Be Frugal gives numerous opportunities to earn cash back. There are so many vendors included. I am very pleased.

March 19, 2026
Unprompted review
Rated 4 out of 5 stars

$$$$$

Love the free money for shopping just wish they didn't hold $ for months before getting it. Other than that it's great.

March 19, 2026
Unprompted review
Rated 5 out of 5 stars

Be Frugal and save!!

I have been using Be Frugal for several years. It is an easy way to earn money back on your purchases. When you request a payment they send it promptly. Great site.

March 16, 2026
Unprompted review
Rated 4 out of 5 stars

I love using BeFrugal most of the time

I love using BeFrugal most of the time, but here have been times when I know for a fact the shopping trip was activated and I made purchases and never got cash back. I would like an explanation as to why it gets denied, not just retailer did not pay. For the first time in a few year, I requested a pay out. I did not want the entire balance but I could not find a way to request a specified amount, so I guess I'll just deal with it.

March 16, 2026
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Theresa,

Thank you for your review and for being a longtime BeFrugal user—we really appreciate it!

We’re sorry to hear about the times your purchases didn’t track as expected. While retailers ultimately approve cashback, we understand it’s frustrating to not get a clear explanation. Factors like excluded items, promo codes, or tracking issues can sometimes affect eligibility, but we agree that more transparency is important.

If you have a specific transaction you’d like us to review, please reach out to our support team at customercare@befrugal.com and we’d be happy to take a closer look.

We also appreciate your feedback about being able to request a specific payout amount and will pass that along to our team.

Thanks again for sharing your experience!

Best regards,
The BeFrugal Team

Rated 1 out of 5 stars

False bonus offer

At the beginning, I thought the denied cash back issues were because of the retailers. However, my last purchase through Be Frugal made me realize that the denied cash back is not from the retailer that I was shopping from. The real issue is Be Frugal who is using false advertisements to attract more shoppers without honoring the cash back and bonus offers and denying these claims with irrational excuses.
When I was requesting the bonus offer from my purchase, TODD said that I did not active the bonus offer. I responded to him that I used and activated the bonus offer link and followed all the steps until I completed my purchase. At the end, he removed my purchase cash back arbitrarily from my account which was added to it a week ago. I wonder how the purchase was recorded by Be Frugal, and the cash back was added to my account without activating the link as TODD said.

March 11, 2026
Unprompted review
BeFrugal logo

Reply from BeFrugal

Hi Ng,
We’re sorry for the frustration around this purchase and appreciate you sharing your concerns. After reviewing the order, it appears the purchase itself tracked correctly, which is why the standard Cash Back was initially recorded. However, the separate bonus offer requires that the bonus be activated before shopping in order for the additional reward to apply automatically.
While the bonus was not activated prior to the purchase in this case, our team has applied a $4.00 courtesy credit to your account. For future purchases, we recommend activating the bonus offer first to ensure the additional reward is applied properly.
If you have any questions or would like assistance with future offers, please feel free to contact our Customer Care team at customercare@befrugal.com.
— The BeFrugal Team

Rated 5 out of 5 stars

Easy to use and easy to qualify cash back website

It didn't take long to get to an amount that qualified for a payout, which was great. And I appreciate that there are different payout options available. In fact, by requesting the payout as a virtual Visa versus cash, I received an extra fiver percent bonus. A Visa spends like cash, so its all the same to me. I would for sure use this cash back program again!

March 7, 2026
Unprompted review
Rated 5 out of 5 stars

This is the best tracker I have tried!

I have tried several shopping tracker sites and BeFrugal is the best. Others make it extremely difficult actually to receive the payout you earned. BeFrugal's payout system is seamless. They also have great deals. I am a Wall Street attorney and know that my shopping habits are being tracked not matter what, so every consumer should be earning money back for allowing our habits to be tracked.

March 6, 2026
Unprompted review
Rated 5 out of 5 stars

I really like BeFrugal!

I have great luck with this site..... it has cash back on many of the stores that I shop, and the money seems to add up quickly. Payout is easy. And they run bonus deals that I take advantage of..... I really like BeFrugal!

March 3, 2026
Unprompted review

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