Beko UK Reviews 

45,845
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 10,527 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of products, noting their robust construction and long-lasting reliability. Many people found the appliances efficient, easy to use, and appreciated their quiet operation. Reviewers also consistently highlight the helpfulness and politeness of the delivery and installation staff. However, some customers also noted specific product design inconveniences, such as missing features or internal layout issues. A few other people also felt that some products experienced malfunctions or reliability concerns, with issues like ovens stopping working or appliances failing to maintain temperature. Additionally, some reviewers were not happy with aspects of the repair and customer service process, citing difficulties in getting issues resolved or parts availability.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and reliability, with many expressing... See more

Quality

Reviewers mention positive feedback about quality, highlighting that many products are well-built, robust,... See more

User experience

Clients share positive opinions on user experience, with many finding the products easy to connect, install,... See more

Service

Customers had ambiguous experiences with service, with many reporting positive interactions such as efficient... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the politeness, friendliness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We have only had the dryer for a few weeks so it’s hard to give a full review, hence four stars. We bought the dryer from a community charity place which charge less due to bumps or scuffs on the out... See more

Rated 4 out of 5 stars

Loved the fact that freezer and fridge still the same size to replace older models after 18 years . They fit exactly into space , not sticking out like the popular American varieties. Only knocked p... See more

Rated 4 out of 5 stars

I’m satisfied with my Beko cooker . It performs well and easy to use . The only issue is that the oven’s top and bottom heating elements operate separately. Which I find a bit inconvenient. Other tha... See more

Rated 4 out of 5 stars

Nice but No ice tray? You have to balance your ice cube refill (spilling the water) on your uneven frozen food! Ridiculous! I even phoned customer service incase it was just missing the ice cube t... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

46K reviews

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4.2

All reviews

(45,845)

9,956 reviews in the last 12 months

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Rated 1 out of 5 stars

Fridge freezer repair issue

We have a fridge from Beko which is just over 1 year old. It recently stopped refrigerating and the front panel stopped working at the same time. It took a long time to get through to the right department and a week later 2 engineers attended. They could not identify the issue and just told us to turn it off and on again to reduce ice build up. When asked if that would fix the issue they just said they didn’t know and that they needed to order another part for repair. After not hearing anything, we called back to check in and were told it would be another month before the part even arrived to them. This does not then include time to book in an appointment and the fact they still don’t know if this part will fix it. Individuals within customer service have been reasonably helpful but the experience overall has been terrible - especially the engineers who visited the house. Would not recommend these products.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Very knowlegable and helpful

Came on time with advance notification, not the easiest flat to access as it is third floor.
Washing machine was connected and put in place without problem and the door fixed.
Excellent job.

July 14, 2026
Rated 5 out of 5 stars

Beko Dishwasher DVN04X20S

Beko Dishwasher DVN04X20S is the most efficient dishwasher I have owned. Dishes perfectly clean every time. Sliding cutlery basket adds to versatility. Very pleased

July 14, 2026
Rated 5 out of 5 stars

Beko 12 Kg machine for a large family, Perfect

When I was looking for a new washing machine, the main feature of the machine was the load. I have a big family, and the last machine never stopped. We did two washes a day. Buying a 12 kg washing machine is perfect for us. From using the machine twice a day, we now sometimes miss a day.

I also like how easy it is to use. The dials and wash programmes in my last machine were not as easy, with set temp, wash cycle, etc. The new machine is very simple. Turn the dial, and it does what I want it to.

I would also like to mention when I was buying the machine, I compared a few and found the Beko 12 kg washing machine to be the best value for money and most reliable. There are fewer options on this machine compared to the ones I looked at, but I want to wash clothes and spin-dry them. I don't need anything fancy that folds the clothes and irons them for me in the washing machine for me.

It depends on the individual and what they need from the machine. For me it was, does it wash, spin-dry and take a heavy load? Yes, yes and yes. This machine is perfect for MY needs.

If I were to buy a machine in the future and it was available, I would buy the same one again.

July 14, 2026
Rated 5 out of 5 stars

Great service from Whitstable…

Great service from Whitstable Euronics-we have a Beko dishwasher and now a washing machine- I love ❤️ both - the new washing machine is so easy to use - I'm using the super quick wash which let's you choose the spin speed and the temperature- very easy and very quick- thank you Beko 😊

July 14, 2026
Rated 5 out of 5 stars

Nice quality washimg machine

Simple to order. Arrived at specified time. Old appliance collected as ordered. Delivery guys very helpful and polite. Washing machine very sleek looking and programmes simple to read. Been using now for almost 8 weeks and pleased with everything so far

July 14, 2026

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