Beko UK Reviews 

45,849
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Considering 10,521 reviews, reviewers had a great experience with this company. People frequently praise the exceptional build quality, noting that the kitchen appliances are solid, durable, and perform efficiently during daily household use. Consumers are also very happy with the friendly delivery staff, describing the teams as polite, helpful, and professional when dropping off and installing new products. However, some customers also noted issues with product reliability, mentioning unexpected mechanical breakdowns occurring shortly after the initial purchase. A few reviewers were dissatisfied with the broader customer service experience, reporting frustrating repair delays and difficulties getting timely support from the support line.

What people talk about most

Product

Customers had ambiguous experiences with product. While some reviewers praise the affordable prices, solid... See more

Quality

Reviewers mention positive feedback about quality, highlighting solid construction and efficient performance.... See more

User experience

Clients share positive opinions on user_experience, noting that appliances work well and are simple to use.... See more

Service

Customers consistently note ambiguous experiences with service. On one hand, many reviewers praise the... See more

Staff

Consumers find staff to be positive, highlighting that delivery teams and store assistants are helpful,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We have only had the dryer for a few weeks so it’s hard to give a full review, hence four stars. We bought the dryer from a community charity place which charge less due to bumps or scuffs on the out... See more

Rated 4 out of 5 stars

Loved the fact that freezer and fridge still the same size to replace older models after 18 years . They fit exactly into space , not sticking out like the popular American varieties. Only knocked p... See more

Rated 4 out of 5 stars

I’m satisfied with my Beko cooker . It performs well and easy to use . The only issue is that the oven’s top and bottom heating elements operate separately. Which I find a bit inconvenient. Other tha... See more

Rated 4 out of 5 stars

Nice but No ice tray? You have to balance your ice cube refill (spilling the water) on your uneven frozen food! Ridiculous! I even phoned customer service incase it was just missing the ice cube t... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

46K reviews

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4.2

All reviews

(45,849)

9,956 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service from Whitstable…

Great service from Whitstable Euronics-we have a Beko dishwasher and now a washing machine- I love ❤️ both - the new washing machine is so easy to use - I'm using the super quick wash which let's you choose the spin speed and the temperature- very easy and very quick- thank you Beko 😊

July 14, 2026
Rated 5 out of 5 stars

Nice quality washimg machine

Simple to order. Arrived at specified time. Old appliance collected as ordered. Delivery guys very helpful and polite. Washing machine very sleek looking and programmes simple to read. Been using now for almost 8 weeks and pleased with everything so far

July 14, 2026
Rated 1 out of 5 stars

Bought a fridge freezer on June 3rd and…

Bought a fridge freezer on June 3rd and on June 28th it completely stopped working, I called beko customer support and the lady on the phone had absolutely was rude and not helpful in the end I asked to put a complaint in and she said I would here from that within 28 days, iv never received anything from that complaint. I then had to keep chasing things up and 5 wees later I still had no working fridge freezer. It’s disgusting how beko have just ignored the complaint put in, I also asked for a replacement under the consumer act and was told they don’t go off that even though it’s within 30 days,

July 29, 2026
Unprompted review
Rated 5 out of 5 stars

Reliable and Value for Money

6 months since I recevied a new hob - usually get white goods from them but the specs on this were strong and as with the white goods its robust, does a great job no issues but actually looks a decent too.

January 6, 2026
Rated 5 out of 5 stars

Washing machine

I am very pleased with my washing machine it does everything that I need and it is very quiet Definitely will by Beko again

July 14, 2026
Rated 3 out of 5 stars

It was a drama

Not a great start for me. Got my item was defective from the day of delivery 2 engineers later and to bevtold fan sent working item still problematic, waited 5 days for me to chase the engineer for new part ,so I said I wanted a replacement ,got passed aound 8 phones later beko agreed to replace it and was oppolgetic. And my new fridge freezer arrived and its great i love it.

May 9, 2026

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