Beko UK Reviews 

45,847
TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 10,527 reviews, reviewers had a great experience with this company. Customers frequently praise the excellent quality of products, noting their robust construction and long-lasting reliability. Many people found the appliances efficient, easy to use, and appreciated their quiet operation. Reviewers also consistently highlight the helpfulness and politeness of the delivery and installation staff. However, some customers also noted specific product design inconveniences, such as missing features or internal layout issues. A few other people also felt that some products experienced malfunctions or reliability concerns, with issues like ovens stopping working or appliances failing to maintain temperature. Additionally, some reviewers were not happy with aspects of the repair and customer service process, citing difficulties in getting issues resolved or parts availability.

What people talk about most

Product

Customers consistently note ambiguous experiences with product quality and reliability, with many expressing... See more

Quality

Reviewers mention positive feedback about quality, highlighting that many products are well-built, robust,... See more

User experience

Clients share positive opinions on user experience, with many finding the products easy to connect, install,... See more

Service

Customers had ambiguous experiences with service, with many reporting positive interactions such as efficient... See more

Staff

Reviewers highlight positive aspects of staff, with many praising the politeness, friendliness, and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We have only had the dryer for a few weeks so it’s hard to give a full review, hence four stars. We bought the dryer from a community charity place which charge less due to bumps or scuffs on the out... See more

Rated 4 out of 5 stars

Loved the fact that freezer and fridge still the same size to replace older models after 18 years . They fit exactly into space , not sticking out like the popular American varieties. Only knocked p... See more

Rated 4 out of 5 stars

I’m satisfied with my Beko cooker . It performs well and easy to use . The only issue is that the oven’s top and bottom heating elements operate separately. Which I find a bit inconvenient. Other tha... See more

Rated 4 out of 5 stars

Nice but No ice tray? You have to balance your ice cube refill (spilling the water) on your uneven frozen food! Ridiculous! I even phoned customer service incase it was just missing the ice cube t... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

46K reviews

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4.2

All reviews

(45,847)

9,956 reviews in the last 12 months

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Rated 5 out of 5 stars

Cost of guarantee

Yes all good on purchase of my Beko fridge/freezer however, daunted to hear any call out connected with the guarantee would attract a call out charge o £149. If something has gone wrong within the period of the guarantee, it should be free. I do not antipate problems.

July 31, 2026
Unprompted review
Rated 5 out of 5 stars

Bought these to replace our 24year old…

Bought these to replace our 24year old fridge and freezer, like for like(Old ones still working). Freezer baskets are slightly smaller than the older model which doesn't seem like a big deal but struggled to fit everything from the old freezer into the new one. Looking forward to never having to defrost the freezer again. Seal on the new fridge so strong have to fight to open the door. Hope these give as good a service as the old ones

July 14, 2026
Rated 2 out of 5 stars

Fridge Freezer ASP352VPX

Fridge Freezer ASP352VPX. Ice maker went rogue and broke its own ice making component. Neither our domestic appliance insurer nor BEKO could access the parts needed so I was left in the position of scrapping an 11 month old appliance for want of an ice tray and temperature sensor (both damaged by the mechanics of the component. What a waste of a perfectly good fridge/freezer. Apparently the parts cannot be obtained. Really? On an 11 month old fridge freezer? Tried all the spares outlets too. unbelievable! We are such a disposable society.

July 20, 2026
Unprompted review
Rated 1 out of 5 stars

New coffee machine (caffeExperto) after…

New coffee machine (caffeExperto) after 5 weeks machine request a descale which was conducted. Thereafter the bean grinder stopped working and now one week after requesting guidance from Beko we are still waiting on how the problem will be resolved.

July 28, 2026
Rated 1 out of 5 stars

Disappointing product Beko KDVI90 electric oven

Have a Beko KDVI90 electric oven only 16 months old and oven has stopped working twice. Previous oven worked for 25 years with no issues. Expect more from a relatively new product that is treated well. Online repair booking relatively easy but need to wait a number of days with no oven. Telephone customer support cut me off after investing half an hour on getting through. Frustrating service.

July 30, 2026
Unprompted review
Rated 2 out of 5 stars

We were confused by product codes which…

We were confused by product codes which were too similar for dissimilar cookers, and clearly bought the wrong one. Having no light in the upper upper oven means using a torch to check progress with cooking.
Having no temperature monitor light on the main oven is also unhelpful. The alarm cannot be heard far enough away, meaning you need a separate timer or stay in the kitchen to monitor timed cooking progress.
We haven't had the cooker long enough to feel confident about how accurate it keeps to set temperatures or how evenly or quickly it cooks. This is not what we thought we were buying, and expensive for what is offered. We would not buy this model again.

July 14, 2026

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