Beko UK Reviews 

46,084
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 10,516 reviews, reviewers had a great experience with this company. Customers frequently praise the efficient appliances, noting that the modern washing machines and refrigerators operate quietly, look sleek, and fit perfectly into kitchen spaces. People also highlight the incredibly helpful delivery staff and the robust build quality of their new household purchases, which feel solid and reliable. Some reviewers were not happy with customer service and repair experiences, mentioning slow response times, unhelpful staff, or difficulties getting faulty appliances fixed. A few other people also felt that certain product features, such as missing ice trays or separate heating elements in the oven, were quite inconvenient.

What people talk about most

Product

Consumers find product to be ambiguous, with highly mixed experiences regarding appliances. While some... See more

Quality

Users describe positive interactions with quality, noting that appliances such as washing machines and... See more

User experience

Reviewers mention positive feedback about user_experience, highlighting that the appliance works well and is... See more

Service

Customers consistently note mixed experiences with service, reflecting both strong praise and severe... See more

Staff

Reviewers highlight positive aspects of staff, frequently describing delivery personnel and drivers as... See more

Reviews shaping this summary

Rated 4 out of 5 stars

We have only had the dryer for a few weeks so it’s hard to give a full review, hence four stars. We bought the dryer from a community charity place which charge less due to bumps or scuffs on the out... See more

Rated 4 out of 5 stars

Loved the fact that freezer and fridge still the same size to replace older models after 18 years . They fit exactly into space , not sticking out like the popular American varieties. Only knocked p... See more

Rated 4 out of 5 stars

I’m satisfied with my Beko cooker . It performs well and easy to use . The only issue is that the oven’s top and bottom heating elements operate separately. Which I find a bit inconvenient. Other tha... See more

Rated 4 out of 5 stars

Nice but No ice tray? You have to balance your ice cube refill (spilling the water) on your uneven frozen food! Ridiculous! I even phoned customer service incase it was just missing the ice cube t... See more


Company details

  1. Wholesaler Household Appliances
  2. Appliance Store
  3. Electrical Appliance Wholesaler

Written by the company

With more than 30 million appliances sold in the UK, Beko's reliable, award-winning appliances are designed to save you money and make your life easier.

Beko Home & Kitchen Appliances

Written by the company

UK’s number 1 best selling large home appliance brand
Appliances designed to make your life easier, Beko is UK’s number 1 best selling large home appliance brand.
30 Million Appliances
We’ve sold over 30 million appliances in the UK since 1990.
4.4 Out Of 5
The average score out of 5 our customers give our appliances.
Sustainability
At Beko we’re developing appliances that reduce energy consumption and waste and, in our factories we’re working to reduce our carbon footprint and increase recycling every year.

Contact info

4.2

Great

TrustScore 4 out of 5

46K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(46,084)

10,196 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Beko appliances for 20 years

We have used Beko freezers and fridges for about 20 years and they perform well and trouble free.
My last purchase was to replace a freezer that had been in use for over 18 years. Very pleased with it so far and do not expect any issues.

July 28, 2026
Rated 2 out of 5 stars

The beko hob is not very good at all

The beko hob is not very good at all. You have to have it on number 9 all the time to cook something hot and for longer. My old hob was so much better it was only on number 5 to cook the same food.

July 28, 2026
Rated 4 out of 5 stars

So far so good

So far so good. I have had my Becko washing machine for a month now and have had no problems. I have yet to use all the cycles available and need to get used to the digital display. The beeping when the wash has finished is not as loud as my last machine and cannot be heard if I am in a different room. That is the only negative hence the 4 stars.

July 28, 2026
Rated 3 out of 5 stars

Really disappointed with storing

The machine seems to run well. The on/off button is difficult to activate,
But my big bug bear is storing dishes inside! You cannot put normal dinner plates on the bottom where the runners are! And virtually impossible to find a place for chopping boards/ baking trays.
It’s limited on the top too.
This makes me wish I stayed with Bosch as none of this was an issue!

July 28, 2026
Rated 4 out of 5 stars

Good Past Experience with Beko

Bought Beko as have good experience with their appliances in the past and they are always very reasonably priced and reliable (particularly as this was an integrated larder fridge which aren’t chap).
Working very well so far. Have removed one star as the appliance didn’t come with enough shelves or door shelving so having to buy these added an extra £50 which made it less competitively priced.

July 28, 2026
Rated 5 out of 5 stars

Superb 50 / 50 Fridge Freezer

Superb 50 / 50 Fridge Freezer. Ample space in both. Free-standing . Has Freezer Guard protection so able to keep in my garage. It can tolerate temperatures as low as -15 degrees.

July 28, 2026
Rated 4 out of 5 stars

Great oven

Great oven. Heats quickly and easy to clean. Much better than our old more expensive oven. Have other Beko appliances and would def recommend

July 28, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look