Bella Baby Reviews 

100
TrustScore 4 out of 5

4.0

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Rated 1 out of 5 stars

Don't buy from this company. I ordered and paid for two car seats and only received one. I've had no response to my 4 emails over a numbers of months, looking in vain for a refund for the product I di... See more

Rated 5 out of 5 stars

Super, Fantastic Company !! I wanted the TrippTrapp baby to adult chair, I compared price and bundle deals online and Bella Baby came out best valued by far. I made my order on Friday morning using P... See more

Rated 5 out of 5 stars

I've received massive help finding the right car seat for my 16 months old. They certainly have the very best and popular brands in their store stock which allows you to see the best options in person... See more

Rated 5 out of 5 stars

Great price for a great product , good sturdy car seat . Very easy to attach to car seat , good padding for baby's little head which is removable as they grow . Very quick delivery ordered Saturday... See more

Company details

  1. Bedroom Furniture Store

Information provided by various external sources

Bella Baby is the leading baby store and shop in London. We have a stock of all the popular brands including Baby Bjorn, Bugaboo, Quinny to name a few. Our baby shopping products include pushchairs accessories, wipes & nappies, nursery furniture, car s...


Contact info

4.0

Great

TrustScore 4 out of 5

100 reviews

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4.0

All reviews

(100)

2 reviews in the last 12 months

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Rated 1 out of 5 stars

The item that I have ordered came dirty…

The item that I have ordered came dirty and damaged. I have returned it and never received the refund. I am trying to contact the team for about 4 weeks and nobody is responding. I don't know what has happend, because at the beggining the communication was great

July 12, 2024
Unprompted review
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Rated 5 out of 5 stars

5 star service, caring and understanding

Absolutely 5 star service from Chiara, Ermina, Zlatina and all in Bella Baby.

Sadly the item we wanted was out of stock, the team work tirelessly to contact the suppliers to get hold of this for us. There was no requirement to do so but they went above and beyond to help us.
Chiara checked in on us constantly to give updates on their progress. It's rare to get personal service like this these days, but to all at Bella Baby you strive to give this experience. I will pass on my recommendations to friends and family.

Thanks again for your help.

July 5, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommended

Highly recommended, Ermina and the rest of team go above and beyond for anything you might need. I’ve been a customer for over 3 years and have never once had an issue with any order or purchase. And their kindness is a big plus too!! The go to place for anything baby!

July 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great service handling replacement of faulty item

We purchased an air matress from Bella Baby and when it developed a fault a few months later they helped me arrange a replacment even though I couldn't find the original order email / proof of purchase

repklacement item was confirmed within a few hours and arrived within a week.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

What a wonderful company

What a wonderful company! Ordered the YOYO pram and it was delivered two days later. The backpack was missing so I emailed them and they responded within hours apologising that DPD had failed to collect it but they would do so the following day, which they did and it was delivered today on a Sunday! After only ordering the pram on Wednesday!

Highly recommend this company! Customer service is excellent

June 30, 2024
Unprompted review
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Rated 5 out of 5 stars

Superb shop

Excellent shop, placed an order and item arrived next day will definitely shop with again

June 14, 2024
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Rated 5 out of 5 stars

Thank you!

I've received massive help finding the right car seat for my 16 months old. They certainly have the very best and popular brands in their store stock which allows you to see the best options in person and try. My babygirl is now very happy and comfy. Great communication, fantastic offers and excellent customer service. I'd highly recommend Bella Baby store!

June 1, 2024
Unprompted review
Rated 5 out of 5 stars

Best shop for baby's

Highest recommendations, best experience! I had issues with my order. And Bella Baby Team helped straight away with no delay. Took all stress away from me. Seems like in a flash everything was sorted out. Thank you guys ♡

May 14, 2024
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Rated 5 out of 5 stars

Very pleased, highly recommended …

Searching for a couple of baby items online I came across Bella baby. They were cheaper than high street stores so placed my order. Both items arrived the next day, I was kept up to date on delivery time. Both items were exactly as I wanted and well packaged. I highly recommend Baby Bella, thank you so much.

May 15, 2024
Unprompted review

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