Contacted Bella Barista regarding a failed power switch on my Profitec Move. My coffee machine was under warranty. The part arrived within 48 hours and was able to install the new switch myself with... See more
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Review summary
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I rang and spoke with Marco after viewing a review he had done on a machine which I had not seen before. He explained the pros and cons of the machines that I had already considered and gave me a few... See more
I have my coffee on subscription, which means I can order it as and when I want to suit my usage. I buy a kilo of beans as it is the most economical way of purchasing, keep in an air tight container... See more
I luv the decaffeinated coffees. They’re so delicious and carefully chosen. Staff at Wellingborough are so friendly and chatty. No snobbery or pretentiousness at all. They just want you to e... See more
Company details
About Bella Barista - For Coffee Lovers
Written by the company
- Simply put...we're passionate about coffee.
- We sell the best coffee machines for the home and for commercial use.
- Have you tried our coffee? We have our very own coffee roastery.
- We roast 100% Arabica coffee fresh every week. Subscriptions are available.
- If you're interested in starting your own coffee shop or roastery, please visit us. We have everything you need on display and in stock at our showroom.
- We install commercial coffee machines within the midlands area. (UK)
- UK Stockist of Rancilio, Rocket Espresso, La Marzocco, Expobar, Mazzer, Compak, Bezzera, Quick Mill, ECM, Profitec and many more.
Bella Barista was created in 2003, with the aim to simply offer high quality gourmet coffee machines for the home. With an ever expanding range and thankfully a wonderful loyal customer base, we continue to make strides forward .
From our humble online beginnings Bella Barista now has established a market reputation for high coffee quality machines at the best value. Every order is handled and packaged with loving care to ensure complete satisfaction on the day your goods are received. We want all our customers to benefit and receive great value items with a level of service that only comes from many years of experience.
Bella Barista
Written by the company
- Satisfaction Guaranteed
- Fully stocked Parts and Accessories *Engineer on hand for servicing and maintenance. *Large stocks of spares and able to source spares for all machines sold. *BS EN ISO 9001:2000 Quality Assured *Parent Company has supplied the commercial coffee market since 1983 Contact details. Phone: +44 (0)1933 273275 Fax: +44 (0)1933 229025 www.bellabarista.co.uk E-Mail:contact@bellabarista.co.uk ALL NEW Bella Barista coffee machines come with a 2 year back to base parts & labour warranty.* All the coffee machines we sell are based on commercial machines which benefit from a certain amount of after sales care. At Bella Barista we are fortunate with our in house division (Towability, UK mobile catering manufacturer) to be able to offer a range of skills and expertise not usually found in general coffee machine retailers. It is of continual surprise to us that people will buy machines from internet suppliers that have no provisions or inclination to offer a reasonable after sales service and we are continually asked by people that find they have a machine that is not working (not supplied by Bella Barista) if we can help, but only Bella Barista customers have access to the full Bella Barista afters sales care. Even after two years we continue to ensure you wake up to great tasting coffee each and every morning. Most often we can diagnose common problems and resolve them quickly over the phone or email. We also keep a large number of parts and accessories in stock, that's not listed on the website.
Contact info
Nene Court, NN8 1LD, Wellingborough, United Kingdom
- 01933 273275
- contact@bellabarista.co.uk
- bellabarista.co.uk
4.8
Excellent
10K reviews
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This company invites their customers to review, whether positive or negative
Replied to 21% of negative reviews
Typically replies within 1 week
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First class customer service
First class customer service , had a small issue with something missing from my order , flagged it and received the missing item less than 24 hrs later . Well recommended
April 16, 2026
Very happy with the level of service I…
Very happy with the level of service I received when having my machine repaired. Highly recommended
April 15, 2026
Great vibe...amazing coffee
Great vibe...amazing coffee. Will definitely do a subscription!
April 15, 2026
Great coffee and great service!
Great coffee and great service, very knowledgeable staff.
April 14, 2026
Good, but not as great as they were initially...
I have a Meraki coffee machine that needed a repair to Steam Wand and I asked while it was there for the Grinder to be shimmed to allow it to grind Lighter roasted beans, and was told this would be done.
I was also informed that it would take upto 15 working days from receipt for the works to be carried out. 15 days later, not including weekends and the Easter bank holidays I'd heard nothing, I had to contact BB, which was disappointing. It would be nice if they would keep customers updated, especially if they are having staffing issues, which was mentioned as the reason for the delay.
I had to confirm if the Grinder had been shimmed, they weren't aware and had to deeper dive to find the request, the job was done to me satisfaction.
I have noticed that the group tower has some lateral movement, which was not there before, disappointing.
Other than that I'd still recommend them, but they lost a star in my coffee heaven.
April 14, 2026
Unprompted review
As expected ....easy/quick to buy…
As expected ....easy/quick to buy (harder to make the choice from range available but that was my fault).....wonderful coffee to take away too. 100% sure the beans will be good as well, so goodbye supermarket beans.
April 13, 2026
Excellent coffee and service as always!
April 13, 2026
One of the best coffee machine companies + beans
Have used Bella Barista for over 10 years, have bought 3 espresso machines, 4 grinders and many spare parts.
Probably one of the best consumer coffee machine & supply companies in the UK.
August 15, 2025
Fantastic company
Love finding that my coffee has been roasted within a day or so of despatch. Something nicer about roast dates rather than use by dates. Nicely packaged delivered quickly. Now the only company I buy my coffee from
April 8, 2026
Excellent service
Excellent service, was notified of product back in stock, quick delivery and extremely well packaged.
April 12, 2026
They were very helpful with choosing…
They were very helpful with choosing the coffee I needed
April 10, 2026
Defiantly knowledgeable
Defiantly knowledgeable, and asked pertanant questions about experience and what was looking for.
Great customer service.would seriously recommended a visit to see the difference and quality of the products on offer.
April 8, 2026
Always have excellent beans delivered promptly.
As the amount of beans used on a daily basis varies it is great that we can contact Bella Barista and know we can get a new supply delivered within about 3 working days. We also know that the beans are varied and always just what we like.
April 9, 2026
Excellent coffee and excellent customer…
Excellent coffee and excellent customer service too. Highly recommended!!!!
April 9, 2026
Upgrade from Dedica to first prosumer…
I decided to upgrade to a prosumer machine from my ageing 12yr Delonghi Dedica EC680 and paired grinder. After too much research of machines for my budget, I came across Bella Barista mentioned a few times. It was with great surprise I found ther are 15min local to me and decided to visit. The lady Olivia was very knowledgeable, listen to my needs and budget. She offered options for my needs and gave advice what I've come to know as good honest advice. No sales pitches, no pressure and such a welcoming honest small business. I decided on a Profitec Go and Solo DF54. Now I have both machines for appx 3wks, its clear these were the right perfect choice. Im so impressed with Bella Barista I even booked a Home Barista day course with them. Now my new goto coffee bean source aswell, due to their own roastary
April 5, 2026
I feel that I always get a special…
I feel that I always get a special treat when I go to the shop. I feel they know what my coffee taste it is! Such a personal treat! I definitely recommend the coffee quality
Thank you
April 2, 2026
Quick response and fair pricing
Quick response and fair pricing, my Profitec Pro700 was ony down for two days for a brew element replacement. First repair in over 10 years.
April 5, 2026
The best in the UK coffee game
These guys are the best for anything coffee.
Whenever I have an issue with my machine I just drop them an email and they are always on hand to help out.
Their coffee is great but their customer service is outstanding.
I actually feel less like a customer and more like part of the community.
March 8, 2026
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