Bella Barista - For Coffee Lovers Reviews 

These guys are the best for anything coffee.
Whenever I have an issue with my machine I just drop them an email and they are always on hand to help out.
Their coffee is great but their customer service is outstanding.
I actually feel less like a customer and more like part of the community.

This Timemore Impulse Impact Tamper cuts out two variables that affect the consistency of your espresso extraction. It ensures that the tamp is even and at a constant pressure. Since using it my coffee has been much improved. For me it is as good as ‘the force’ tamper for less than a third of the price.

Helpful staff, knowledgeable

They always go above and beyond and are very helpful. The coffee is the best I've ever tasted. I would definitely recommend this place for your coffee and your coffee needs

Bella Barista always do what they say they will do.

Bella Barista gives great service. Marko and Olivia were incredibly helpful and generous with their time in helping me decide which espresso machine to get, and then gave an in-depth demonstration of the machine when I collected it. I'd recommend collecting your machine, as you can then sample their delicious in-house roasted coffees - also helpful for the drive home ;)

Amazing service and team. Would definitely recommend their coffee

Top quality products and customer service you just can't fault. The care and attention that goes into each bag of coffee they produce is evident when it reaches the cup. I spent years trying a vast range coffees from other retailers and I wouldn't go anywhere else now.

Waited months in order for Bella Barista to have the Grinder I wanted because I don’t trust any of the other online sellers. They didn’t disappoint. Quick delivery. Excellent aftercare.

Excellent advice from exceptionally knowledgeable staff. Thank you.

I ordered the Static Relay and it arrived on time. I am able to replace the faulty one and now my coffee machine is back to normal. I am very pleased.

This is a great company, Marco is very friendly and knowledgable offering advice about what coffee machine is right for you, would highly recommend!

We had done some basic research before buying our first coffee machine and decided we really needed to have a good look at some of the amazing machines you don’t come across in the higher end department stores. So off we went to Bella Barista - an hours drive away, and we’re so glad we made the journey.

The help Marco give as fantastic. He listened to our garbled attempts to describe what we wanted and came up with the ECM Mechanika Max and we’re delighted with it.

We had to wait a short while for the shipment from Europe but we were kept informed about progress of the shipment.

Would definitely recommend Bella Barista on account of the quality of the machines they supply and the expert advice they have to give. They sell great coffee too!

Always welcoming and very knowledgeable about their products

Great quick service , great from start to finish

I visited Bella Barista to buy an espresso machine. I'd already decided which was my preferred machine but needed other items to get me started. I got everything I hadn't already got to get me going, all quality items at very good prices. What made the visit though was talking to Marco about the coffee they sell. They are so passionate about their products. The organic coffee we bought from them is sensational. The films of visits to the coffee growers are fantastic and well worth watching. Although parting with a significant amount of money for a Yorkshireman is always difficult, the purchasing experience was well worth the journey and so much better than just placing an online order. It's so important to buy from retailers that you can actually visit to talk to, Bella Barista is absolutely one of those retailers. I was reassured that I was buying the right machine. The purchase was 1 month ago, so I've had plenty of opportunity to get to know the machine. Great choice and the coffee is the business! Thank you Bella Barista for your time and help.

I purchased a Lelit Bianca from Bella Barista at the end of October 2024 and started using it on Christmas Day that year. In the middle of January 2026 the steam boiler started over filling and produced around 250ml of water before any steam. I contacted Bella Barista and because the machine was under warranty they asked me to return it for repair. After having the machine for over two weeks it was still not looked at so I contacted Lelit for help. They basically did not want to get involved and told me I had done the right thing in returning the machine to Bella Barista. The fault was a probe in the steam boiler that was covered in scale. I live in central Scotland where the water is very soft (I also test my water regularly), so am very surprised of scale build up so quickly. These machines are advertised as built with industrial parts. My machine makes on average less than 3 coffees a day. As I am the only one using it and work away from home often, I believe it made somewhere between 700 & 800 coffees. If this is the case then a coffee shop must be changing this part every week (more in hard water areas). It also turns out that this part is replaced during a service (recommended to be carried out every 12-18 months) and was advised to have this done at a cost of £286.28. So the 2 year warranty is worthless (so I paid for the repair). I asked Bella Barista how the probe can get scale build up in a soft water area and was told they would get someone to call be back to explain. They did not call back which tells me all I need to know about this company. When the machine was returned, the steam wand fell off when I made the first coffee. I fitted this back on myself as I did not want to be without a coffee machine for another 3-4 weeks (the nut holding it in place was not tightened up). Before this machine I had a Sage Barista Touch that I purchased with an extended 5 year warranty for around £900. The Sage machine lasted over 7years with no issues whatsoever (Sage are owned by the same company as Lelit). I have worked out that the cost of the Lelit machine with an annual service over 7 years will be over £4000. My advice to anyone considering a Lelit machine (or anything similar) would be to get a Sage with extended warranty from the department store famous for their Christmas ads and save a small fortune.

Always a fast delivery never any problems always good
Product at fair prices.
Trustworthy