Belledivino Reviews 

609
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers had a great experience with this company. Customers frequently praise the remarkably fast delivery times and the wonderful, high quality of the clothing and shoes received. Consumers often note that items arrive carefully packaged, perfectly matching online descriptions and meeting all expectations. However, some customers also noted difficulties with response times and reaching out for support when dealing with returns or exchanges. A few people experienced unexpected delivery delays or missing packages without receiving timely communication or assistance from customer service. Others mentioned that sizing can occasionally be tricky, leading to the need for careful review of policies.

What people talk about most

Product

Clients share positive opinions on product quality, praising the gorgeous designs, comfortable fit, and... See more

Delivery service

People report positive experiences with delivery_service, noting that orders consistently arrive quickly and... See more

Order

Consumers have mixed and divided experiences regarding their orders. Many reviewers praise the fantastic... See more

Quality

Reviewers highlight positive aspects of quality, expressing great satisfaction with the beautiful and... See more

Response time

Customers had negative experiences with response time, frequently reporting a total lack of communication.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have absolutely nothing to complain about. Ordering was easy, delivery abroad too the time it usually takes and the gods lives up to expectations.

Rated 5 out of 5 stars

Order process was straight forward, and shoes arrived quickly. I ordered shoes for my wedding day, and they were beautiful and were exactly as pictured. The shoes feel well made and fit like a glove.... See more

Rated 5 out of 5 stars

The boots that I ordered arrived the next day in beautiful packaging. They were obviously packed with care. The boots themselves are gorgeous and of a high quality.

Rated 5 out of 5 stars

I could not be happier with the quality of shoes and the shipping times considering in another country. Their response time to my questions was prompt and I appreciate it. Thank you for the beautiful... See more


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

609 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.0

All reviews

(609)

58 reviews in the last 12 months

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Rated 1 out of 5 stars

Fake information. False advertising.

Ordered an item over a week ago.. Received an email to say my shoes had been dispatched and I also got sent a royal mail tracking number. Contacted the company today. Been told oh our warehouse can't find the shoes so we will organise a refund for you.. strange that you lied and told me they'd been dispatched with royal mail. Obviously fake information and also a fake tracking number. Do not use this company.

February 16, 2025
Unprompted review
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Rated 1 out of 5 stars

FRAUDULENT DO NOT USE

I paid over £100 for a coat which has not been received. I requested a refund which has not been received. All contact has been ignored. DO NOT USE THIS COMPANY.

January 28, 2025
Rated 1 out of 5 stars

I will not order from you again

There is no possibility to contact me, I wanted to change the size at the moment I ordered and the order was closed and there is no possibility, there is no customer service, very disappointing
It looks like drop fishing and I still haven't received the coat you cheaters

February 6, 2025
Rated 1 out of 5 stars

Wrong item sent

Wrong item sent. Unable to get a response from company. 2 weeks ago I Ordered a Desigual Top, received a dress which I already have. Emailed twice and phoned and have had no reply as yet.

January 27, 2025
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Rated 1 out of 5 stars

Ordered 2 items but I only received…

I ordered 2 items but I only received one.
I sent an email enquiring about this and used the contact form in their website too, but after 6 days I'm still waiting for a response. Not only I paid for something I didn't receive, but it seems Belle Divino customer service is non existent.

December 2, 2024
Rated 5 out of 5 stars

Found a desigual dress that had sold…

Found a desigual dress that had sold out everywhere else and was so happy. It was my first time using Belle Divino and although there was a delay with delivery (probably because it’s the lead up to Christmas), I’d definitely use them again.

December 2, 2024
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Rated 5 out of 5 stars

Very happy

Ordered for the first time very recently. Very good service, fast delivery and well
packaged items purchased in the sale. I had to return one item and it was refunded promptly without any fuss or delay. Definitely a trustworthy retailer that I would use again.

October 28, 2024
Rated 5 out of 5 stars

Very happy with the service.

Great choice of shoes at reasonable prices, and quick delivery. Unfortunately the shoes didn't fit so I returned them, a refund was given promptly. I'm very happy with the service and wouldn't hesitate to order from them again.

November 3, 2024
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